4.3 out of 5

"Could not seem to get room temp right. I do that type of work. " More

By a verified traveller on Mon 14 May 2018

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Hotel Description

3.5-star hotel near National September 11 Memorial

City center stay

A stay at this Financial District hotel places you steps from National September 11 Memorial and a 5-minute walk from Wall Street. Federal Reserve Bank of New York and New York Stock Exchange are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 326 guestrooms also offer free WiFi and Smart TVs with cable channels. Netflix, hair dryers, and showers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$156 per night

South City/Harbor View, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, River View (World Trade Center/Partial Hudson)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, River View (WTC/Hudson)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard New York Downtown Manhattan/World Trade Center ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard New York Downtown Manhattan/World Trade Center

Everyone (12) Family (2)
2 out of 5
Property was clean and staff were friendly. The rooms have motion sensors for air conditioning and the room stayed at 82 to 84 degrees. Extremely uncomfortable and the hotel sent someone to “fix” the air and it did nothing. The hotel did refund 1 night of my 2 but I will never stay there again. Also, the ice machines were broken or closed on each floor. Not what I expected from Marriott. I am also waiting to see if the charge on my credit card for 140.00 is released for valet parking that was supposed to be included in my room reservation. Overall I would give them a 2 out of 10.

Posted by on 22 Jul. 2019

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5 out of 5

Posted by on 5 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by HotelMgmt

There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

4 out of 5
Great hotel in a perfect location for sight seeing. Comfy bed and the best hotel shower I’ve ever had!

Posted by on 9 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by HotelMgmt

We at Courtyard New York Manhattan/World Trade Center appreciate your positive review. We're glad you found your room a comfortable and relaxing retreat in the midst of the busy city. We cannot wait to welcome you back!

5 out of 5
Overlooking the pools in front of One World Trade. Very convenient to subway and an easy walk to Wall St and Battery Park.

Posted by on 5 Feb. 2019

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4 out of 5
We did not get information that apart of the hotel is being renovated. View from the windows is blocked because of big plastic covers at that side of the building

Posted by on 27 Dec. 2018

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5 out of 5

Room temp

Could not seem to get room temp right. I do that type of work.

Posted by on 14 May 2018

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4 out of 5

Construction zone

This hotel has so much potential. Its still under construction & also across from other buildings under construction. Rooms are clean but views of construction sights are unsatisfying. Friendly staff. Steps from world trade center.

Posted by , from New York on 10 Apr. 2018

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5 out of 5

Great Hotel Experience

Pros: Several members of the staff were fantastic and gave us out-of-towners tips for restaurants, subway info, routes to take, etc.
Several members of the staff were fantastic and gave us out-of-towners tips for restaurants, subway info, routes to take, etc.

Posted by , from Dallas, TX on 14 Mar. 2018

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3 out of 5

Nice Location

Pros: Location of hotel was nice and felt safe. Staff was friendly
Cons: Cleaning of rooms should be checked by management.
Location: short walk to subway, Brooklyn bridge, staten Island ferry, Obviously world trade center right outside front door, 9/11 museum, restaurants, etc.
Great Location near world trade center and the R train which we were told is a main train that runs 24/7 and we took it everywhere. I'm an exterminator who triple checks a room before I even bring my luggage in. The good news.. no bugs The bad news... found previous guest socks in the closet and dirty pillow cases. House keeping lady on 17th floor argued with us because we didn't want to lay our head on a pillow that looked like it had snot on it. She stated she just made the bed and everything was clean, she said I clean rooms really good so of course if that were true she would have removed the previous guest socks from the closet before we got there. I know there are plenty of people in the work force that like to cut corners and we try not to think about that when we lay down to sleep on a mattress used by so many others. Maybe this was an honest mistake maybe it was someone being lazy but with the pillow case too it felt like someone being lazy and then our minds wondered... what else might she skipped? Management said they would comp a night, haven't received a refund yet but it has only been a couple days since this was supposed to be approved.

Posted by on 6 Mar. 2018

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5 out of 5

12/21/17 - 12/24/17 Christmas

Pros: great location -would stay here again if I return
Cons: one morning elevator could not be accessed from 20th floor - there was a false fire alarm at 0300 on 12/24/17 complimentary breakfast would be nice
Location: great location - I was here to visit family - we checked out several local restaurants - turned out great
pleasantly surprised - great view from 20th floor window looking south - great amenities - very comfortable

Posted by , from COS on 28 Dec. 2017

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About the Courtyard New York Downtown Manhattan/World Trade Center

Location 133 Greenwich Street, New York, NY 10006

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. WiFi is free in public spaces. A fitness center, a rooftop terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard New York Downtown Manhattan/World Trade Center. Parking is available for a fee. This 3.5-star New York hotel is smoke free.

  • 326 guestrooms or units
  • 28 levels
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (18.9 km / 11.8 mi)
  • Train station: New York World Trade Center Station (0.5 km / 0.3 mi)
  • Metro station: Rector St. Station (Greenwich St.) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard New York Downtown Manhattan/World Trade Center offers 326 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Table 133 - This restaurant serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

 

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.95 and USD 19.95 per person (approximately)
  • Valet parking fee: USD 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.