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4.1 out of 5

"Great hotel and staff for the price in NYC. Will stay again " More

By a verified traveller on Sat 31 Mar 2018

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Hotel Description

4-star hotel near Battery Park

City center stay

A stay at this Stone Street Historic District hotel places you steps from Battery Park and a 5-minute walk from New York Stock Exchange. Federal Reserve Bank of New York and Wall Street are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-in, and valet parking. Self parking, WiFi in public areas, and express check-out are also offered.

MP3 docks, WiFi

The 399 guestrooms have flat-screen TVs with cable channels and offer WiFi and MP3 docks. Room service, coffee/tea makers, and free weekday newspapers are also available.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$130* Per night/room 19 Dec. - 20 Dec.

Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton New York Downtown ratings based on 64 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton New York Downtown

Everyone (22) Couples (6) Family (8)
1 out of 5
The only time I rode the elevator was upon arrival. You had to wait approx 20-25 mnutes to get on the elevator. When the door would open on our floor, the elevator would be completely full(to top that off one of those times it was full of the house/room cleaners). We were on the 35th floor. And used the stairs 95% of our stay. It was a horrible choice. Travelocity bill when made res was 198.00. When i was billed at end of stay it was $250. You need to be very clear that additional charges could be added(taxes or whatever) upon arrival. Felt like I was totally mislead. That was the worst stay I've ever had at any Hilton property. And I've stayed in a lot of them.

Posted by on 27 Nov. 2019

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3 out of 5
The location was great, since it was a new area for me to explore. However, upon check-in, the staff person said I hadn't paid for my room and had to charge me until I could prove it was paid. I booked through Travelocity so it was prepaid. So I printed out the email as soon as my meeting was over, and they proceeded to void the 2nd charge. It was just a hassle. I have to say that their front desk staff are some of the friendliest hotel people in NY, but just didn't care for the add'l headache.

Posted by on 22 Oct. 2019

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4 out of 5

Posted by on 17 Oct. 2019

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4 out of 5
Centrally located, subway station within walking distance

Posted by on 27 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by T. Knowles

Thank you for feedback. We are happy to hear you found our location convenient for your stay. We sure look forward to see you again. Sincerely,

3 out of 5
It took 45 min(not exaggerating)to get an elevator from the 41st floor when checking out at 10:30 am. If i didn't have my suitcase, i would have walked downstairs

Posted by on 30 Jul. 2019

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3 out of 5
I liked how fast it was to check-in. I did not like that it took me 15 minutes to wait for the elevator to take me to the 15th floor! The elevators were terrible.

Posted by on 29 Jul. 2019

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4 out of 5

Posted by on 30 Jun. 2019

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3 out of 5
The location was fantastic. However, I could hear doors slamming at all hours of the night and a full blown conversation in the room next to me (at 1am). The walls are paper thin and that was a little frustrating.

Posted by on 7 Jun. 2019

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4 out of 5
Great room and location. The elevators are really, really slow. Especially on the weekends. The hotel has 3 elevators and doesn't have a service elevator. So the staff is monopolizing the system from 9am to about 5pm. On Sunday just around checkout time people were losing their minds. At that time we were on the fortieth floor and it took a half hour to reach the bottom floor. Only three elevators stopped in that time. The first 2 were totally packed and the third we barely squeezed on. On the way down we stopped at almost every other floor. Passing piles of angry people on every floor. It's sad because everything else is is pretty great.

Posted by on 3 Jun. 2019

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5 out of 5
Great location! It was about two blocks from the Whitefall Ave station. We were in manhattan in less than 20 minutes. The Staff was also extremely helpful. We were in the city celebrating my girlfriends birthday and I called ahead to order champagne for our room and a cheese plate. She loved it. Great Customer Service!

Posted by on 2 Jun. 2019

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About the DoubleTree by Hilton New York Downtown

Location 8 Stone St, New York, NY 10004

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is available in public spaces for a fee. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New York Downtown. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 399 guestrooms or units
  • 40 levels
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (25.1 km / 15.6 mi)
  • Train station: New York World Trade Center Station (1.2 km / 0.8 mi)
  • Metro station: Whitehall St. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton New York Downtown offers 399 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

DoubleTree by Hilton New York Downtown has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18 for adults and USD 10 for children (approximately)
  • Fee for in-room wireless Internet: USD 6.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 6.95 per day (rates may vary)
  • Self parking fee: USD 40 per day
  • Valet parking fee: USD 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel New York City Financial District
  • DoubleTree Hilton New York City Financial District
  • DoubleTree New York City Financial District
  • DoubleTree Hilton New York City Financial District Hotel
  • DoubleTree Hilton New York City Financial District Hotel
  • DoubleTree Hilton New York City Financial District
  • Hotel DoubleTree by Hilton New York City - Financial District
  • DoubleTree by Hilton New York City - Financial District New York
  • DoubleTree by Hilton New York City Financial District
  • DoubleTree Hilton Hotel
  • DoubleTree Hilton
  • Doubletree By Hilton York York
  • DoubleTree by Hilton New York Downtown Hotel
  • DoubleTree by Hilton New York Downtown New York
  • DoubleTree by Hilton New York Downtown Hotel New York
  • DoubleTree by Hilton New York City Financial District

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/New-York-Hotels-DoubleTree-by-Hilton-New-York-Downtown.h3859014-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.