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4.2 out of 5

"The place was nice, friendly staff, and will definitely stay here again. Thank you " More

By a verified traveller on Sun 17 Mar 2024

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Hotel Description

4.5-star luxury hotel near Times Square

City center retreat

At this Manhattan hotel, you'll be well placed to visit Times Square and Broadway, both within a 5-minute walk. Bryant Park and 5th Avenue are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a library, and express check-in are also offered.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $264* Per night/room 14 Apr. - 15 Apr.

Grand Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin New York at Times Square ratings based on 118 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin New York at Times Square

Everyone (43) Couples (21) Family (38)
3 out of 5
The staff and the accommodations at The Westin were great. The service was wonderful and the facilities were very nice. My only critique would be the noise both external to the hotel and internal. The sirens, iack hammering and car horns, while part of New York City life, were constant, unavoidable and made it difficulty to sleep. The lack of privacy between rooms were also less than desirable, as you could hear conversations, activities, showering and the television in both rooms next door, and I am sure they could hear the same. Those aspects - in addition to an unforeseen, end of stay, $90 resort fee - definitely sullied the stay.

Posted by on 14 Mar. 2024

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5 out of 5
The place was nice, friendly staff, and will definitely stay here again. Thank you

Posted by on 17 Mar. 2024

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5 out of 5
Great place 1 block from Time Square!

Posted by on 11 Mar. 2024

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1 out of 5

Posted by on 8 Mar. 2024

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5 out of 5
The front desk check-in was handled by a gentleman named Edison. Very smooth check-in. He was great!

Posted by , from ROANOKE on 26 Feb. 2024

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5 out of 5
Wonderful

Posted by on 13 Feb. 2024

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5 out of 5

Posted by on 24 Dec. 2023

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5 out of 5

Posted by on 23 Dec. 2023

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5 out of 5
Hotel was clean, safe and a great location. Staff was friendly and helpful.

Posted by on 16 Dec. 2023

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3 out of 5
Our room was not very good. We had a toilet that didn't flush properly. A shower that did not drain a light bulb out in the bathroom. A floodlight that shined into our window all night long. The safe didn't work and the ice machine on our floor did not work

Posted by on 13 Dec. 2023

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About the The Westin New York at Times Square

Location 270 W 43rd Street, New York, NY 10036

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 27 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square meters) and includes conference space. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee. This 4.5-star New York hotel is smoke free.

  • 873 guestrooms or units
  • 45 levels
  • 27756 sq ft of conference space
  • 2579 sq m of conference space
  • Built in 2002
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1.3 km / 0.8 mi)
  • Metro station: 42 St. - Port Authority Bus Terminal Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

Foundry Bar - This bar specializes in American cuisine and serves lunch and dinner.

Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 12
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 24.95–32.95 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Times Square Westin
  • Westin Hotel New York Times Square
  • Westin New York Times Square
  • Westin New York Times Square Hotel
  • Westin Hotel New York
  • Westin Times Square
  • The Westin New York At Times Square Hotel New York City
  • Westin New York City
  • New York City Westin
  • Westin Hotel
  • The Westin New York At Times Square Hotel City
  • Westin New York at Times Square
  • The Westin New York at Times Square Hotel
  • The Westin New York at Times Square New York
  • The Westin New York at Times Square Hotel New York

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.