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Surtees

3.0 star property
3-star hotel near St. James' Park

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Surtees

Photo gallery for Surtees

Deluxe Double Room
Meeting facility
Towels
Standard Double Room
Deluxe Single Room

Overview of Surtees

Reviews
6.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Dean Street, 12 - 2, Newcastle-upon-Tyne, ENG, NE1 1PG
  • Popular LocationNewcastle-upon-Tyne Theatre Royal4 min walk
  • Popular LocationQuayside11 min walk
  • Popular LocationSt. James' Park12 min walk
  • AirportNewcastle (NCL-Newcastle Intl.)14 min drive

Room options

View all photos for Standard Triple Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

About the area

Newcastle-upon-Tyne

Newcastle City Center stay.Within a 15-minute walk of this Newcastle City Center hotel, you'll find Quayside and St. James' Park. Newcastle-upon-Tyne St. Nicholas' Cathedral and Castle Keep are also within half a mile (1 km).

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 4 min walk
  • Quayside - 11 min walk
  • St. James' Park - 12 min walk
  • University of Newcastle-upon-Tyne - 13 min walk
  • Utilita Arena Newcastle - 4 min drive

Getting around

  • Monument Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • Four Quarters - 2 min walk
  • Brewdog - 1 min walk
  • Crown Posada - 1 min walk
  • Flares - 3 min walk
  • The Bridge Tavern - 2 min walk

About this property

Surtees

3-star hotel near St. James' Park
Surtees offers its guests a terrace, tour/ticket assistance, and room service (during limited hours). You can unwind with a drink at one of the 2 bars/lounges. The front desk is open around the clock. For a fee, parking is available.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 40 guestrooms or units
  • 2 bars or lounges
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
Surtees offers 40 accommodations with coffee/tea makers and irons/ironing boards. 28-inch LCD televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily: GBP 5.95-8.95 per person
  • 2 bars/lounges
  • Room service available

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 28-inch LCD TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds

Bathroom

  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 5.95–8.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Surtees
Surtees Hotel Newcastle-upon-Tyne
Surtees Newcastle-upon-Tyne
Surtees Hotel
Surtees Newcastle-upon-Tyne
Surtees Hotel Newcastle-upon-Tyne

Surtees Reviews

Reviews

6.6
Rating 10 - Excellent. 38 out of 288 reviews" "
Rating 8 - Good. 98 out of 288 reviews" "
Rating 6 - Okay. 87 out of 288 reviews" "
Rating 4 - Poor. 37 out of 288 reviews" "
Rating 2 - Terrible. 28 out of 288 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Ross

Stayed 1 night in Mar 2020

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service
Good Location
Good location for the city centre and the bars and restaurants of the Quayside. Parking on the doorstep. Suited my trip.
Stayed 1 night in Mar 2020

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Spot if you don't mind ear-plugs
The staff at the hotel allowed me to store my ruck-sack until my room was ready. The bed was comfortable, the bath/shower had endless hot water. On the downside, the windows are thin and starting at about 4 a.m. I heard everything going on outside including some sort of delivery (maybe food or laundry), and cars starting to arrive in the parking garage across the parking lot. The hotel provides ear-plugs, which helps. I came to watch a Newcastle match and found the 15-minute walk to the stadium to be very easy. As for things to see, I don't believe there's anything that's over 15 minutes walking distance from the hotel. Additionally, the lift does not work.
Stayed 1 night in Jan 2020

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Great location but pretty run down
Good location for getting to wherever you need to in the City but a pretty run down hotel.
Stayed 2 nights in Dec 2019

6/10 Okay

Calum

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Great location, just needs a good refurbishment
Slap bang in the city centre, excellent for amenities and bars, restaraunts etc - But just an old tired hotel, needs a complete refurbishment that would cost gazillions, so a chain needs to take it over- Staff were nice and room was clean but just run down.
Stayed 1 night in Oct 2019

6/10 Okay

Jane

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The staff are helpful, and the location of this hotel is great for local night life.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great location for the theatre and close to all the pubs and bars
Stayed 1 night in Aug 2019

10/10 Excellent

C M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing stay
A very comfy stay and lovely breakfast! A very peaceful location too.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019