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"Love the room had a good time for my anniversary. The check in Check out process went ok. I would love to stay at the hotel again " More

By a verified traveller on Mon 10 Aug 2020

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Hotel Description

Motel near Norfolk Premium Outlets in Virginia Beach

Northwest stay

With a stay at this Northwest motel, you'll be within 2 miles (3 km) of Norfolk Premium Outlets and 6 miles (10 km) of Norfolk Botanical Garden. Virginia Beach Town Center and Norfolk State University are also within 6 miles (10 km).

Business services

A coffee shop, free WiFi in public areas, and a free grocery shopping service are available at this motel. Traveling on business? Take advantage of the 24-hour business center, express check-out, and airport shuttle. A grocery/convenience store, a picnic area, and a computer station are also on offer.

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $74* Per night/room 31 Mar. - 1 Apr.

Suite, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Econo Lodge Inn & Suites ratings based on 14 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Econo Lodge Inn & Suites

Everyone (8) Couples (3) Family (3)
2 out of 5
Only stayed here because it was convenient for continuing our trip the next day. Seems to be a place the local law enforcement has to visit(Saw patrol cars in parking lot twice). The door to our room did not properly shut. Switch plate covers were missing. Had to ask for towels. I would not recommend. In need of maintenance.

Posted by on 26 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by Manager

Hello Stacy,You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.

1 out of 5

Posted by on 26 Jun. 2022

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Comment from Hotel Management

11 Oct. 2022 by Manager

Hello Johnny,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

1 out of 5

Posted by on 5 Aug. 2021

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Comment from Hotel Management

4 Nov. 2021 by Manager

Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!, we thank you for your business and for rating your experience.

1 out of 5
Hotel location and check in was fine. The room was not as described. The door had no dead bolt, it appeared to have been previously “booted” in and there was dried blood on the wall smeared. The water pressure was a trickle and the a/c was leaking into the floor of the room. It was not a good experience.

Posted by on 23 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Manager

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2 out of 5
Price was good. Deadbolt broken, burns in the bedding, no towel for bathroom floor, no shampoo, and lighting in the room was bad.

Posted by on 14 Feb. 2021

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Comment from Hotel Management

17 Feb. 2021 by Manager

Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

4 out of 5
Love the room had a good time for my anniversary. The check in Check out process went ok. I would love to stay at the hotel again

Posted by on 10 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by Manager

Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our room. We hope to someday have another opportunity to host your stay.

2 out of 5
Drugs being done in parking lot. Floor was dirty and now I can't get a receipt.

Posted by on 13 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Manager

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

1 out of 5
This property is drug infested and very unsafe for anyone worried about the family’s welfare. Highly do not recommend! You get the run around, still waiting on my refund because I checked out immediately after I realized the situation I was in. Manager and owner are never available! Very sketchy stay away from this place

Posted by on 13 Aug. 2019

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2 out of 5

not close enough to beach

Pros: really nothing
Cons: the noise and when you complain about something it be fixed so it can be used and if a customer complains about noise on the outside something is done
Location: the location was not were I was told it was. but it did have resturants around.
we were put on the third floor. I called down and ask to be moved down a floor and the desk clerk told me that the rooms on the bottom floor was nice as the room we were in. The reason I ask to be moved down is because I have asthma and I went into an attack when I first got up to the room. The elevator the door from the outside would not open with three room keys and the phone in the room did not work at all and nothing was ever done about the phone. the stay at the motel was terrible because all night long you would hear door slamming and people outside hollering and nothing was never done. When we first check into the room the floor was dirty and we walked around the room with out shoes on and our feet were black and our sheets was only changed once during our stay. I would never recommend this motel to anyone.

Posted by , from WEST VIRGINIA on 18 Jun. 2017

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Comment from Hotel Management

27 Jun. 2017 by Manager

I am terribly sorry to hear of your disappointment with your recent stay here at our hotel. Your feedback about the room you stayed in, finding the clean sub par and the level of noise from other guests that were not addressed by our staff on duty will be forwarded to our management for reference. This will be addressed accordingly. Kind regards.

1 out of 5

Wish I stayed in the airport bathroom!!

This stay was beyond horrible. There was gun shot holes in the wall. You could tell the door was kicked in. It didn't close all the way and you could see outside. The air conditioner worked well but leaked all over the floor and sheets. The room smelled like mildew. There was limited towels and bedding. We called the front desk and the phone just rang and rang. Walked the sketchy hallway to the front desk and had to ring a doorbell and wait for someone. Finally someone came just to tell me that I needed to wait for maid service tomorrow. I asked for new blanket and sheet since it was wet from the ac and was told nothing available. He said to cover with the dry spot. I was so scared all night hearing yelling outside and gun shots. I would have slept on the floor if it wasn't for the random bugs I had to smash. When I flushed the toilet the tiles fell from the wall and I saw bugs run. I do have to admit the water was hot and the pressure in the shower was good for the 10 mins I showered. There was a mini frig and it was cold but it was so loud we had to unplug it to try and get sleep. It was ticking so loud it sounded like a bomb. I know this hotel is only 1.3 star rating and I wouldn't be so disappointed if we didn't have to over pay. Tons of flights were cancelled and this was the only room available in the area. I know you get what you pay for but we paid over 215 for 2 night. Actually we checked in at 9pm on wed and left at 230 am Friday.

Posted by , from norfolk on 20 Jul. 2016

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Property Features

There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. An airport shuttle (available on request) is available for a fee. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the business-friendly Econo Lodge Inn & Suites. The motel can provide concierge services and a complimentary grocery shopping service. Smoking is allowed in designated areas at this Virginia Beach motel.

  • 99 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Norfolk Station (9.9 km / 6.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Econo Lodge Inn & Suites offers 99 air-conditioned accommodations with complimentary newspapers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Private bathrooms are not in room
  • Deep soaking tub
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

A complimentary grocery shopping service is offered and room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Econo Lodge Inn & Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

  • No cribs (infant beds) available
  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 6.00 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Faxes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Parking
  • Phone calls
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Airport shuttle fee per child: USD 0 (roundtrip), (up to 10 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Econo Lodge Inn Virginia Beach
  • Econo Lodge Virginia Beach
  • Econo Lodge Inn & Suites Motel
  • Econo Lodge Inn & Suites Virginia Beach
  • Econo Lodge Inn & Suites Motel Virginia Beach

You should know

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.