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4.2 out of 5

"Very friendly staff. Pet friendly " More

By a verified traveller on Sat 16 Sep 2023

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Hotel Description

3-star hotel near Greenbrier Mall

Greenbrier East stay

Your stay at this Greenbrier East hotel places you within 12 miles (20 km) of Great Dismal Swamp National Wildlife Refuge and Virginia Beach Town Center. Virginia Zoo is within 12 miles (20 km) and First Landing State Park is within 20 miles (32 km).

Free breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free on-the-go breakfast is served.

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence Inn by Marriott Chesapeake Greenbrier ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn by Marriott Chesapeake Greenbrier

Everyone (9) Couples (3) Family (2)
5 out of 5
Very friendly staff. Pet friendly

Posted by on 16 Sep. 2023

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Comment from Hotel Management

17 Sep. 2023 by Guest Services Team

Dear Mark, We recognize your time is valuable; therefore, we greatly appreciate the feedback you have provided for Residence Inn Chesapeake Greenbrier. We truly appreciate your kind words regarding our staff. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service; therefore, your compliments are rewarding and encouraging. Thank you also for mentioning to future guests we are a pet-friendly hotel. We would love to share another memorable experience with you in the future.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

1 out of 5
Worst experience ever.

Posted by on 22 May 2023

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Comment from Hotel Management

23 May 2023 by Guest Services Team

Dear Laura, Thank you for being our valued guest. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your valuable feedback.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

5 out of 5

Posted by , from ASTORIA on 26 Mar. 2023

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Comment from Hotel Management

27 Mar. 2023 by Guest Services Team

Dear Luis, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Residence Inn Chesapeake Greenbrier, and we look forward to welcoming you again soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

5 out of 5
Pool wasn't clean. Sand on the bottom and bubble patches all over the surface. Great breakfast. Kind staff.

Posted by on 15 Oct. 2022

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Comment from Hotel Management

16 Oct. 2022 by Guest Services Team

Dear Mark, Thank you for choosing Residence Inn Chesapeake Greenbrier and for taking the time to post your review. We are delighted that you enjoyed our excellent breakfast spread and service. We strive for excellence, so your feedback is especially nice to read. We have noted your concern about the pool and will address it with the team. We value your business and hope to have the privilege of hosting you again.Sincerely,Your Guest Services Team at Residence Inn by Marriott Chesapeake Greenbrier

4 out of 5
Property and services were nice. More attention to cleaning on and around toilet seats. Musty smell from carpet and caulking around bath fixtures.

Posted by on 17 Apr. 2021

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3 out of 5
Overall ok stay. Didn’t realize there were so many people living here. It was like I was in an apartment complex. It’s wasn’t loud or anything room are relaxing and spacious.

Posted by on 20 Dec. 2020

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Comment from Hotel Management

16 Jan. 2021 by GM

Thank you for your review. We will be reviewing your feedback with our team and look for ways to address your areas of concern. It is only through feedback such as yours that we will continue to improve our product. Thank you again for letting us know.

5 out of 5

Posted by on 30 Nov. 2019

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5 out of 5

Posted by on 6 Mar. 2019

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5 out of 5

Posted by on 6 Mar. 2019

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5 out of 5

Posted by on 6 Mar. 2019

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About the Residence Inn by Marriott Chesapeake Greenbrier

Location 1500 Crossways Blvd, Chesapeake, VA 23320

Property Features

Residence Inn by Marriott Chesapeake Greenbrier offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this hotel measures 893 square feet (83 square meters) and includes conference space. Barbecue grills, an arcade/game room, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Chesapeake Greenbrier. This 3-star Chesapeake hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 893 sq ft of conference space
  • 83 sq m of conference space
  • Built in 2005
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Room Amenities

Residence Inn by Marriott Chesapeake Greenbrier offers 121 shared accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.

  • Accommodations are shared
  • In-room kitchen
  • Dining room
  • Pillowtop beds
  • Deep soaking tub
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 6
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Long-term renters welcome
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chesapeake Residence Inn
  • Greenbrier Marriott
  • Residence Inn Chesapeake
  • Residence Inn Chesapeake Greenbrier
  • Residence Inn Greenbrier
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  • Residence Inn Marriott Greenbrier
  • Residence Inn Marriott Greenbrier Hotel
  • Residence Inn Marriott Greenbrier Hotel Chesapeake
  • Residence Inn Marriott Chesapeake Greenbrier Hotel
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  • Residence Inn by Marriott Chesapeake Greenbrier
  • Residence Inn by Marriott Chesapeake Greenbrier Hotel
  • Residence Inn by Marriott Chesapeake Greenbrier Chesapeake
  • Residence Inn by Marriott Chesapeake Greenbrier Hotel Chesapeake

You should know

  • Pool access is available 24-hours a day.
  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.