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"Coffee supplies, but no coffee maker. Dumpster was overflowing. Kitchenette with stove and frg, but no eating utinsels or plates. Land line to office ... " More

By a verified traveller on Mon 05 Jun 2023

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Hotel Description

Enjoy free breakfast at this North Charleston hotel

Close to airport

A stay at this hotel places you within half a mile (1 km) of Northwoods Mall and 6 miles (10 km) of Wannamaker County Park. Whirlin' Waters Adventure Waterpark and Frankie's Fun Park are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like local cuisine breakfast and free self parking.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $127* Per night/room 1 May - 2 May

Two Bedroom Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

ADA Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

ADA Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hawthorn Suites by Wyndham North Charleston, SC ratings based on 21 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham North Charleston, SC

Everyone (13) Couples (2) Family (7)
3 out of 5

Posted by on 2 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Manager

Hello Deborah,We appreciate you choosing to stay with us. Please feel free to reach out to us directly with any feedback from your recent visit. We value your input and aim to provide the best possible experience for all our guests.

3 out of 5
Coffee supplies, but no coffee maker. Dumpster was overflowing. Kitchenette with stove and frg, but no eating utinsels or plates. Land line to office malfunctioned.

Posted by on 5 Jun. 2023

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Comment from Hotel Management

6 Jun. 2023 by Manager

Hello Jennifer, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

1 out of 5
I didn’t like anything about it at most it was a roof over our head for why we was out there

Posted by on 13 Feb. 2022

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Comment from Hotel Management

15 Feb. 2022 by Manager

Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

1 out of 5

Posted by on 7 Aug. 2021

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Comment from Hotel Management

7 Nov. 2021 by Manager

It was our privilege to earn your business and we hope to host you again on your next trip.,

1 out of 5
The property and facilities is in bad need of repair. The grounds was not maintained and trash was everywhere. The room was not cleaned properly. Further, the bed linen and towels had stains on both and we had to ask for more of both. The bed pillows did not have pillowcases and didn’t seem to fit the king size bed. I would NEVER stay here again.

Posted by on 1 Jun. 2021

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Comment from Hotel Management

3 Jun. 2021 by Manager

We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.

1 out of 5

Posted by on 2 Jun. 2020

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Comment from Hotel Management

5 Jun. 2020 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

1 out of 5

Posted by on 2 Jun. 2020

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Comment from Hotel Management

5 Jun. 2020 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

1 out of 5
We stayed there during the storm of hurricane dorion I booked two night only stayed one due to roof leaked all over my bed so I was woken up at 6am soaked the manger then placed me on hold three times when I tried to file a complaint . I then walked to the front desk in the rain to be told I could get another room which wasn’t available for four hours. I decided that wasn’t suffices so I asked for a refund which I have yet to receive .

Posted by on 11 Sep. 2019

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3 out of 5

Posted by on 11 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Manager

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

3 out of 5

Posted by on 7 Sep. 2019

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Comment from Hotel Management

7 Sep. 2019 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

About the Hawthorn Suites by Wyndham North Charleston, SC

Location 7645 Northwoods Blvd, North Charleston, SC 29406-4033

Property Features

Hawthorn Suites by Wyndham North Charleston, SC offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, a vending machine, and a garden are also featured at the business-friendly Hawthorn Suites by Wyndham North Charleston, SC. Limited free parking is available on a first-come, first-served basis. This North Charleston hotel is smoke free.

  • 96 guestrooms or units
  • 2 levels
  • 12 buildings
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • ATM
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hawthorn Suites by Wyndham North Charleston, SC offers 96 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free local cuisine breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 4:30 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 12:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 20 mi (32 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 12
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 0
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites North Charleston SC
  • Hawthorn Suites Wyndham North Charleston SC
  • Hawthorn Suites Wyndham SC
  • Hawthorn Suites Wyndham SC Hotel
  • Hawthorn Suites Wyndham SC Hotel North Charleston
  • Hawthorn Suites Wyndham North Charleston SC Hotel
  • Hawthorn Suites by Wyndham North Charleston, SC Hotel
  • Hawthorn Suites by Wyndham North Charleston, SC North Charleston

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.