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Hotel Description

Upscale beachfront property with 7 restaurants

On the beach

Within a 10-minute walk of the property, you'll find Playa Huevos and Playa Ana Laura. Playa Nacascolo and Playa Marina are also within half a mile (1 km).

All-inclusive

A full-service spa, 7 restaurants, and an outdoor pool are all featured at this all-inclusive property. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and valet parking.

Junior Suite Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $569* Per night/room 10 Apr. - 11 Apr.

STAR Class Director's Suite Two Bedroom

Bed Count 1 King Bed Maximum Occupancy 8 Max

STAR Class Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

STAR Class Producer's Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

STAR Class Junior Suite Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Everyone (9) Couples (3) Family (4)
3 out of 5
The staff was great but sometimes it took a long time to get a ride around the hotel and it’s huge with very steep hills. The food wasn’t very good but the rooms are nice and clean, the entire hotel is clean.

Posted by on 17 Aug. 2023

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Comment from Hotel Management

17 Aug. 2023 by Planet Hollywood Costa Rica

Dear Christina, thanl you very much for your important feedback, we will send it to the corresponding departments. Will be a pleasure have you again at paradise.

4 out of 5
The staff was very friendly. The food was good. We enjoyed the entertainment. The property was kept clean. We booked 2 beds and were given a room with 1 bed. The manager Brian told us that one of us could sleep on the couch. I didn’t pay that much money to sleep on a couch for a week. If I wanted o e bed, I would have reserved a room with one bed. The room the I reserved should be guaranteed. The buildings don’t have elevators. That could be a problem for some people. There are golf carts to use around the property. Do usually run about every 10 minutes. Concierge to building 12 was amazing. Every time we needed a golf cart she would call and get us one. She also made sure we had everything we needed in our room.

Posted by on 8 Mar. 2023

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Comment from Hotel Management

8 Mar. 2023 by Planet Hollywood Costa Rica

Dear Dawn, It's been an absolute honor having you here in Paradise. We would like to thank you for taking the time to write us such a wonderful review. We are glad to read that you enjoyed all our Phabulous expiriences and facilities. We will share your comments with our staff, it is always good read feedback.

4 out of 5
There was way more to like about the resort than to dislike. We love that the bracelet serves as your room key. We loved that the resort did not allow people to place towels on lounges to reserve them (I have been commenting to my wife that all resort's should go to this policy). The food was great in each of the restaurants and the buffet (which was a very different food style each night). The resort was very clean and well kept. The air conditioning worked great and our room and common areas were cool (important in the Costa Rican heat). Service was polite and very fast in most places. There were monkeys on the resort. The beach (dark sand because the pacific side is volcanic in nature) was ok but not great. The pools were a wonderful temperature. The service staff, in addition to the wait staff, was very friendly and accommodating. Their English tended to be very good. The evening entertainment was really good with the same group performing each night. They were very impressive. Not like? - the resort is built on a steep hill side which makes it difficult to walk from the bottom to the top (they did have shuttles running regularly for those who don't want to walk). While the service was great in most places it was horrible in the Italian Restaurant and, we heard, in the sports bar. (We didn't go to for long because it was more of their disco, karoke, dance hall rather than a sports bar). Their video scheduling and mapping system needs better instuctions.

Posted by on 7 Mar. 2023

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Comment from Hotel Management

8 Mar. 2023 by Planet Hollywood Costa Rica

Dear Paul, Thank you for your feedback. We're glad you enjoyed our bracelet key system, no towel policy, great food, cleanliness, friendly staff, and evening entertainment. We apologize for the inconvenience caused by the steep hillside location and poor service at the Italian Restaurant and sports bar. We'll take your feedback into account to improve our services, including better instructions for our video scheduling and mapping system. Thank you for choosing our resort, and we hope to exceed your expectations on your next visit.

4 out of 5

Posted by , from MINNEAPOLIS on 27 Jan. 2022

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Comment from Hotel Management

27 Jan. 2022 by Planet Hollywood Costa Rica

Gracias Ericka por puntuarnos en esta importante plataforma. Nos encantará recibirle nuevamente para unas vacaciones como las estrellas.

1 out of 5
Could no make the trip due to covid and you charged my account $332.00 for a no show. Will neve use Travelocity again.

Posted by on 10 Dec. 2021

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Comment from Hotel Management

11 Dec. 2021 by Planet Hollywood Costa Rica

Dear Ronald, we are really sorry about your experience. We hope we can have you Like a Star very soon.

3 out of 5

Posted by on 4 Dec. 2021

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3 out of 5

Posted by on 24 Nov. 2021

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5 out of 5
We booked a star class suite , and we were assigned Deshaun, he made the experience go from 100 to 1000 , I asked and he replied immediately with thorough answers. Even some of the star class benefits we weren’t aware of , he informed. I truly felt I was dealing with a friend not an associate, I give this 100/10 without Deshaun or star class service I don’t think the experience would be the same. Also I want to mention Ivan from the private pool Cabanas he hosted us and met all our needs amazing job Ivan at the pool cabana service !

Posted by on 6 Nov. 2021

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Comment from Hotel Management

11 Nov. 2021 by Planet Hollywood Costa Rica

It is a pleasure to express our gratitude for your kind preference of visiting our resort, thank you for letting us know about the wonderfulness of your stay. Our main goal is to make our guests will receive the full Vacation Like A Star experience! It is a great compliment knowing that you enjoyed many of our activities and the amazing service of our Stars!

5 out of 5
We were treated like superstars during our entire stay. Our conceirge Beni was awesome.

Posted by on 9 Oct. 2021

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Comment from Hotel Management

13 Oct. 2021 by Planet Hollywood Costa Rica

Thank you for sharing on Expedia such a kind feedback about your stay, and for taking the time to recognize the hard work of our Team. We are sure that Beni will be happy to know he enhanced your experience.

5 out of 5

Posted by on 22 Aug. 2021

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About the Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Location Playa Manzanillo Bahia Culebra, Nacascolo,

All-inclusive Details

  • Additional gratuities accepted

Property Features

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces. A children's pool, a sauna, and a terrace are also featured at the luxury Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Nacascolo property.

  • 292 guestrooms or units
  • 7 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort offers 292 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

So Cal Gourmet Food - This restaurant specializes in international cuisine.

East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine. Open daily.

Sunset Strip Steakhouse - This steakhouse specializes in local cuisine. Open daily.

Blue Star Tex-Mex Cantina - This restaurant specializes in Tex-Mex cuisine. Open daily.

Gusto Italian Trattoria - This restaurant specializes in Italian cuisine. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Manicures and pedicures
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Contactless check-in and contactless check-out are available.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Hotel Names

  • Planet Hollywood Beach Resort Costa Rica All Inclusive Papagayo
  • Planet Hollywood Beach Resort Costa Rica All Inclusive
  • Planet Hollywood Beach Costa Rica All Inclusive Papagayo
  • Planet Hollywood Beach Costa Rica All Inclusive
  • Planet Hollywood Beach Resort Costa Rica All Inclusive

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.