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Hotel Description

3-star beachfront aparthotel near Jamaica Beaches

On the beach

Within a 5-minute walk of this well-placed aparthotel, you'll find Jamaica Beaches and Turtle Beach. Turtle River Park and Taj Mahal Mall are also within half a mile (1 km).

Nightclub, dining

A nightclub and an outdoor pool are featured at this aparthotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy a meal from the a restaurant and perks like free self parking.

Free Internet, soaking tub

The apartment has 2 bedrooms and offers free WiFi. A deep soaking tub is featured, along with a kitchen, a washer/dryer, and free wired internet. Limited housekeeping is available.

Exclusive Penthouse, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Private 2 Bedroom Beachfront Penthouse Condo Ocho Rios, Jamaica ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Private 2 Bedroom Beachfront Penthouse Condo Ocho Rios, Jamaica

Everyone (1)
1 out of 5

Not enough information provided on the condo

Pros: Not much. There were also numerous cats roaming around. The cats belong to residents at the hotel. My daughter is allergic to cats
The hotel itself is great. However, the unit that was part of the package was privately owned. The condo is on the third floor in a complex that does not have elevators. Imagine dragging your luggage to the door. Inside, the condo has 2 floors, with a spiral staircase to the upper level; another difficulty. We were travelling with a 2moth old child and brought a stroller with us in addition to luggage with stuff for family members who reside on the island. The housekeeper, who is privately employed by the owner, was not there to meet us and did not show up at any point during our 7-day stay. After 2 days without any cleaning service the hotel assisted me in contacting the owner, who informed me that it was $25 per day for the housekeeper. I stated that the only amount I has seen on the website was $10 for the rooms cleaned by the hotel staff. The owner stated that she would accept that amount but no one came to clean. I also attempted to get a different room but the request was rejected by the owner. The unit itself is in need of maintenance. The furniture was lumpy, the toilet is too close to the tubs and the showers to small with the enclosures. There was also a water bug (roach) in the room.

Posted by , from New York on 23 May 2018

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Comment from Hotel Management

31 May 2018 by Den

We thank you for your stay with us at our private Two Bedroom Condo Apt A31 at the Sandcastle Resorts, Your Home Away from Home. We do apologize for the few cats that are around the compound and nearby areas. We believe that animals such as cats are wonderful creatures and bring a charm to the resort. It has been noted that we are located on the second floor of the resort (ground, first and second floor) and the method of reaching the top floor is via staircase. Again, we do apologize for the inconvience caused. Our numbers are on the expedia's contact page as well as email addresses. The keys for the upstairs patio are normally at the front desk and here you would be given the code for the Apartment (we have an coded keypad upon entry). Indeed, as per our conversation and on the expedia website we offer limited housekeeping at a cost of USD20 per cleaning. We did agree at USD10 for the housekeeping, however you refused and wanted a refund. Please note, the reason for limited housekeeping we have had guests that rather not have their place cleaned until after check out. With this said, our housekeeper did indeed give you her number if you had required her services. Also, we only have one Two Bedroom Penthouse as advertised therefore your request to be moved to another room could not be fulfilled. Furthermore, the Condo had recently been renovated and as such there was no need for additional maintanance. Note, the square footage is on the website. We take pride in having a good standard of cleanliness and pest control. We are of health standard compliance. Again, we do appreciate your stay and your feedback. Pleasing our guests is always a pleasure. Sincerely, Management

About the Private 2 Bedroom Condo A31 Sandcastle

Location 1 Main Street, Ocho Rios, Saint Ann

Property Features

This aparthotel offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. A nightclub, a rooftop terrace, and spa services are also featured at the business-friendly aparthotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

  • 2 guestrooms or units
  • Nightclub
  • Deli
  • Terrace on the roof
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

This aparthotel offers 2 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchens with stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. This Ocho Rios aparthotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Television
  • Stove
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ceiling fan

Food & Drink

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Spa Services

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 8 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at this aparthotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, and Diners Club. Cash is not accepted.

The property is professionally cleaned.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay
  • Cleaning fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 200.00 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Luxurious 2 Bedroom Condo Sandcastles Ocho Rios
  • Luxurious 2 Bedroom Condo Sandcastles
  • Luxurious 2 Bedroom Sandcastles Ocho Rios
  • Private 2 Bedroom Condo A31 Sandcastle Ocho Rios
  • Private 2 Bedroom A31 Sandcastle Ocho Rios
  • Private 2 Bedroom A31 Sandcastle
  • Condo Private 2 Bedroom Condo A31 Sandcastle Ocho Rios
  • Ocho Rios Private 2 Bedroom Condo A31 Sandcastle Condo
  • Condo Private 2 Bedroom Condo A31 Sandcastle
  • Luxurious 2 Bedroom Condo at Sandcastles
  • Private 2 Bedroom Condo A31 Sandcastle

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.