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"Nothing special at all. One thing is they charge you a deposit way over the billed price and put on credit card. I actually wanted to pay for the stay ... " More

By a verified traveller on Wed 01 Jul 2020

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Hotel Description

Vernon guestrooms with free WiFi

In Vernon

You'll find Village Green Shopping Centre and Polson Park within 2 miles (3 km) of this hotel. Swan Lake and Planet Bee Honey Farm are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a coffee shop, and express check-in are also offered.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $95* Per night/room 11 Apr. - 12 Apr.

Standard Room, 2 Double Beds, Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sandman Hotel Vernon ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sandman Hotel Vernon

Everyone (2) Business (1) Family (1)
5 out of 5
Good and basic

Posted by on 3 Mar. 2022

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Comment from Hotel Management

4 Mar. 2022 by Michelle

Thank you Stephen for your review. We are glad you enjoyed your stay with us and hope to see you again.

5 out of 5

Posted by on 3 Sep. 2020

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Comment from Hotel Management

9 Sep. 2020 by Matt Scheibenpflug

Hi, Thank you for the great rating! We hope to see you again soon. Yours in hospitality, Matt Scheibenpflug General Manager

3 out of 5
Nothing special at all. One thing is they charge you a deposit way over the billed price and put on credit card. I actually wanted to pay for the stay by debit card but not offered. Travelocity price is way less than what they put on my Amex. I have yet to get a response or see receipt with price promised

Posted by , from Calgary on 1 Jul. 2020

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Comment from Hotel Management

2 Jul. 2020 by Michelle

Hello Ms. Golby, I do apologize for any confusion. As discussed and as per standard hotel policy we do a credit card pre-authorization at check in for room, tax and deposit for the room. On check out your card was only charged for the amount of room and tax as you had no additional charges. We automatically release the remaining amount held from your credit card, depending on your card issuing company this may take some time to return to your card. On check out if you had preferred to have paid with a different method of payment we would have been happy to do so, and I apologize if this was not made clear when you checked out. Please let us know if you have any other questions or concerns.

2 out of 5

False Advertising

Pros: Close restaurants, Quiet
Cons: afternoon/early evening staff at front desk
We booked this hotel online. We looked at the reviews for the price ($89 plus tax) and it seemed like a great deal. The pictures looked decent and it looked fairly new and up to date. In the itinerary it said nothing about being booked into the old half of the building (We didn't even know there was an older half). When we got there, no one was at the front desk, there was no bell of anything to get any staffs attention; my boyfriend had to go search for the lady at the desk. After we got her attention, the lady at the front desk was fairly rude; the cards didn't work to get in and out of the building (which the lady at the front desk told us worked 50% of the time). When my boyfriend told her that our card didn't work to get back into the building her response was simply "Yeah, I said that they might not work". The room smelled of cigarettes, although it was non-smoking, the shower leaked on to the floor in the bathroom. The wallpaper was peeling in the bedroom and there were black marks along the ceiling. The picture one the website of the pool was NOT the pool we had access too (I don't know if it was the pool in the "newer" half but we didn't have access too it). Overall, this was not the best experience. If we were to book a hotel again, I would pay the extra $20 for The Holiday Inn, or another hotel. It was not a horrible experience, but it was nothing like the website showed. If they were going to book us in the older half, the itinerary should have mentioned it.

Posted by , from Penticton, BC, Canada on 1 Nov. 2011

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4 out of 5
Air conditioning not cold enough . Otherwise everything else was really great

Posted by on 5 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Michelle

Thank you very much for your feedback. We will be sure pass along the air conditioning issue to our maintenance department. We hope you have a great summer, Michelle

4 out of 5

Short but very comfortable. Staff were friendly.

Pros: The renovations of the Inn were tastefully done.Staff were friendly and accommodation was clean and comfortable.
Cons: Elevator for heavier luggage.
Location: Everything close by, shopping restaurants etc.
The stay was short but staff very friendly and helpful. The room had everything I needed. Bed was comfortable.

Posted by on 10 Apr. 2017

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Comment from Hotel Management

27 Apr. 2017 by Sandman Inn and Suites Vernon

Thank you for your feedback on your stay with us! We appreciate you taking the time to review us. We do apologize for the lack of elevator on our property, in future bookings we would be more than happy to accommodate you on the first floor if rooms are available or have one of our staff members assist you with your luggage up the stairs. We look forward to your future stays with us! Thank you

About the Sandman Hotel Vernon

Location 4201 32 St, Vernon, BC V1T5P3

Property Features

Sandman Hotel Vernon offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. A business center and meeting rooms are available. WiFi is free in public spaces. The business-friendly Sandman Hotel Vernon also features a vending machine, express check-in, and express check-out. Self parking is free. This Vernon hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sandman Hotel Vernon offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Vernon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Sandman Hotel Vernon has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 15
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman Inn Vernon
  • Sandman Vernon
  • Vernon Sandman
  • Sandman Hotel Vernon Hotel
  • Sandman Hotel Vernon Vernon
  • Sandman Hotel Suites Vernon
  • Sandman Hotel Vernon Hotel Vernon

You should know

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.