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"room was okay. breakfast was good. walk and bike path right by it. " More

By a verified traveller on Thu 29 Jun 2023

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Hotel Description

3-star hotel in West Omaha

West Omaha stay

Your stay at this West Omaha hotel places you within 2 miles (3 km) of OPPD Arboretum and Miracle Hill Golf & Tennis Center. Maplewood Lanes and Westroads Mall are also within 3 miles (5 km).

Free breakfast

This hotel features an indoor pool, a gym, and a restaurant. Guests will appreciate free perks like full breakfast and WiFi in public areas. Self parking, a 24-hour business center, and a lobby fireplace are also offered.

Queen Room with Mobility Accessible Roll-In Shower/Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $81* Per night/room 29 Mar. - 30 Mar.

King Room with Hot Tub - Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Queen Room with Mobility Accessible Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King Room with Sofa Bed - Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Queen Room with Two Queen Beds - Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Old Mill Inn ratings based on 22 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Old Mill Inn

Everyone (12) Couples (2) Family (2)
4 out of 5
room was okay. breakfast was good. walk and bike path right by it.

Posted by , from TULSA on 29 Jun. 2023

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1 out of 5
The beds were hard as rocks! None of the three of us were able to sleep. The rooms are very falsely advertised in pictures! They were extremely tiny. We could not get to sleep because it was so bright outside with the street lights as there was a window air conditioning unit that would be covered up if we closed the drapes. Everything in the “full” breakfast was pre packed or pre made and was terrible. The hotel is very old and run down an extremely noisy! My son had asked one of the staff in the breakfast room about the maple syrup as my he cannot have corn syrup. She told him it was pure maple syrup I’m glad I double checked considering it was in a giant vat that said malted syrup! He would’ve become extremely ill had he eaten that. She was not the only staff to miscommunicate. The two men at the front desk were extremely condescending to women. They would not even acknowledge me until my 6’2” bearded husband came in! Also there is a huge communication issue! They were annoyed that we spoke English…in Nebraska!!! I absolutely cannot believe that we paid money to stay there! I would not stay there again if someone paid ME! My recommendation… Stay as far away from this place as you can! Omaha is filled with other places to stay.

Posted by on 24 Sep. 2022

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Comment from Hotel Management

26 Sep. 2022 by Manager

Hello Donald, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

5 out of 5
Check in was very kind. Front desk clerk not available for laundry services the next morning.

Posted by on 22 Jul. 2022

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Comment from Hotel Management

23 Jul. 2022 by Manager

Hello Sharlene, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our front desk and clerk. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

5 out of 5
After 2 and half years, I was having breakfast with the dine-in experience. It was a wonderful feeling. The property was up to my expectations. I haven't yet looked around for any more dining options.

Posted by on 17 May 2022

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Comment from Hotel Management

10 Jun. 2022 by Manager

Hello Tushar, Thank you for your review and comments regarding our breakfast and also our property. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

3 out of 5
This hotel is a middle quality property. Not high end, but not low end. Often no one was at the front desk. Blankets and comforters were very thin. There were problems with maintenance. You get what you pay for here. The breakfast was OK but not great. This place is pretty much what I would expect from a Best Western. It seems to be a favorite of construction workers, at least during the days we were there.

Posted by , from Superior on 24 Nov. 2021

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Comment from Hotel Management

25 Nov. 2021 by Manager

We appreciate the time you've taken to share your review with us. I'm glad that most aspects of your stay lived up to your expectations.

5 out of 5
It was clean there was a nice restaurant real close. But was a little difficult to get to with all the traffics and frontage roads

Posted by on 24 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

1 out of 5
After a long hot day at work. I walked into my room and it was roach infested. I have the pictures..

Posted by on 30 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Manager

We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2 out of 5
Our bed seemed to be broken because it was extremely squeaky. The sheets had stains on them. The shower water pressure was awful if you have long hair. And they promoted they had a hot tub but their was no hot tub. As well as the continental breakfast was awful. The staff was rude and it was an overall bad stay. Wouldn’t recommend.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Manager

I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

4 out of 5

Posted by on 13 Jun. 2019

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Comment from Hotel Management

14 Jun. 2019 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

4 out of 5

Nice hotel good location

Pros: The room were big and nicely decorated.Tv's did not work well in sitting area.
Cons: Staff could be friendlier.
Location: Good location lots of places to eat and shop.
Most of staff was not very friendly. Jordan and the server in the breakfast area was great! One staff person in particular I passed every morning cleaning the check in area she never spoke once in three days.

Posted by , from Omaha Ne on 26 Sep. 2017

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Comment from Hotel Management

29 Sep. 2017 by Manager

We are very happy to learn that you found our location good and our accommodation lived up to your expectation. We are looking forward to your next visit rest assure that it will be just as enjoyable.

About the Best Western Old Mill Inn

Location 650 North 109th Ct., Omaha, NE 68154

Property Features

Old Mill Inn offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3993 square feet (371 square meters) and includes conference space. Old Mill Inn also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee. This 3-star Omaha hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 3993 sq ft of conference space
  • 371 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Old Mill Inn offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. 32-inch LED televisions come with premium cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM.

Old Mill Inn has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 23.0 per day.

Pet Policy

  • Pets: USD 15 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. <

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 23.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Settle
  • Best Western Settle Inn
  • Best Western Settle Inn Omaha
  • Best Western Settle Omaha
  • Best Western Omaha
  • Best Western Settle Hotel Omaha
  • Omaha Best Western
  • Best Western Old Mill Inn Omaha
  • Best Western Old Mill Inn
  • Best Western Old Mill Omaha
  • Best Western Old Mill
  • Old Mill Inn Hotel
  • Old Mill Inn Omaha
  • Old Mill Inn Hotel Omaha
  • Best Western Old Mill Inn

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.