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"Staff was very pleasant and helpful. Room should have had microwave & fridge, as stated on website, but my man had to go out & flag down staff to have ... " More

By a verified traveller on Mon 22 Aug 2016

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Hotel Description

Enjoy free breakfast at this Norwich hotel

In Norwich

Within a 10-minute walk of the hotel, you'll find Northeast Classic Car Museum and Bullthistle Model Railroad Society Museum. Also, Chenango County Historical Society Museum is within half a mile (1 km) and Canasawacta Country Club is within 3 miles (5 km).

Free perks

A bar/lounge and a 24-hour front desk are featured at this hotel, along with free self parking. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A safe deposit box is also provided.

Free WiFi, cable TV

The 85 guestrooms have TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include hair dryers, safes, and ironing boards.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$84* Per night/room 30 Oct. - 31 Oct.

King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Chenango Inn and Suites ratings based on 13 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Chenango Inn and Suites

Everyone (4) Couples (1) Family (1)
5 out of 5

Posted by on 13 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by michelle

Your feedback is important to us. Thank you for staying at Chenango Inn & Suites

2 out of 5
The hotel was in horrible condition. Majorly needs renovations.

Posted by on 2 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Michelle

Your feedback is important to us. We are looking forward to our remodel.

4 out of 5

Posted by on 11 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by gm

Thank you for staying with us.

2 out of 5
Sink is broken week water all over the place bad lighting could hear people next door banging on walls and yelling the whole stay ended up checking out 4 hours after I checked in because I couldn't take it any longer

Posted by on 1 Apr. 2019

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Comment from Hotel Management

1 May 2019 by gm

Dear Valued Guest: We apologize for any issues you endured during your stay. We would have been more than happy to re locate you into a larger quieter area if we had known...thank you

3 out of 5

It's All About Location...

Pros: Location
Cons: Clean water, appliances in place without asking, rates thru Travelocity as low as hotel could have offered us directly...
Location: Came to town for the Chenango Blues Festival, of course!
Staff was very pleasant and helpful. Room should have had microwave & fridge, as stated on website, but my man had to go out & flag down staff to have them brought in. Balanced on small dresser due to lack of plugs in better place. Hot water for Friday night bath was brown, without odor. Front desk apologized, fixed by next day. Overall, a little underwhelming for the cost, but bed was comfortable, and that's basically all we hope for when we stay over. Might check out the Super 8 across town next time...

Posted by , from Hudson Valley, NY on 22 Aug. 2016

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2 out of 5

Hotel is worn out. Stains on furniture.

Pros: They did their best to keep the linens and towels clean. Cost is very low.
Cons: Needs major overhaul
Location: Good location right downtown. Incredible YMCA right across the street with top notch facilities and open to non-members for a very reasonable fee.
They did their best to keep the linens and towels clean. Cost is very low.

Posted by on 18 Aug. 2015

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4 out of 5

Great staff and location

Pros: Close restaurants, Free Internet
Great price for rooms, with a Denny's restaurant connected to it. Also has a bar with music. Staff in all three places made you feel welcomed.

Posted by , from Western, NY, USA on 14 Mar. 2013

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3 out of 5

Hotel in need of an upgrade

As a business traveler, I have been to this particular hotel several times in the past few years. It was a little on the frayed edges side and has been sliding down hill slightly each time I visit, every 6 months. It appears that minimum repairs are done to get the rooms to just barely usable status. Since it seems to be the only major hotel in town that would have web booking it gets business despite it's shortcomings. It is really odd that it is in this condition given the staff is upbeat, friendly and positive and they deserve to work in a place where they won't have to listen to a barrage of complaints about the rooms. It is under new management now so maybe it will improve.

Posted by on 21 Oct. 2008

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1 out of 5

Bad Hotel

We had a reservation until the 10th of October for 20 rooms, and was told on the Oct 4th that they accidently overbooked and we have to leave on the 5th. There is mold every where in the bathroom. Hotel is very dirty

Posted by on 4 Oct. 2007

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1 out of 5

Very Dissapointed

Found rooms to be dark, damp with musty odor. Airconditioning loud and not well regulated. Bathroom very old/dirty no hand rails in shower. Pool was very cloudy and uninviting.

Posted by on 11 Aug. 2007

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About the Chenango Inn and Suites

Location 75 N Broad St, Norwich, NY 13815

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Chenango Inn and Suites also features discounted use of a nearby fitness facility, a safe deposit box at the front desk, and ATM/banking services. Self parking is free.

  • 1 building
  • 85 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Bar or lounge
  • Conference space
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Binghamton, NY (BGM-Greater Binghamton) (68 km / 42.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Chenango Inn and Suites offers 85 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Norwich hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 75
  • Maximum 2 per room

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus USD 75 one-time cleaning fee
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chenango Inn Norwich
  • Howard Johnson Norwich
  • Chenango Inn and Suites Hotel
  • Chenango Inn and Suites Norwich
  • Chenango Inn and Suites Hotel Norwich

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Oneonta-Hotels-Chenango-Inn-and-Suites.h16030-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.