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"Disappointed the shuttle service stopped running at 10:45pm. Unfortunately we were arriving on late flight and had to suddenly arrange a taxi when we ... " More

By a verified traveller on Tue 30 Jan 2024

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Hotel Description

Hotel near Florida Mall in Orlando

In shopping district

Within 3 miles (5 km) of this Orlando hotel, you'll find Florida Mall and Crayola Experience. Orlando Regional Medical Center and Winnie Palmer Hospital for Women and Babies are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, laundry service, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $147* Per night/room 1 Apr. - 2 Apr.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Living Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Airport Inn & Suites ratings based on 27 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Airport Inn & Suites

Everyone (9) Couples (6) Family (12)
5 out of 5
Disappointed the shuttle service stopped running at 10:45pm. Unfortunately we were arriving on late flight and had to suddenly arrange a taxi when we called at 11pm to ask where we should go to meet their hotel shuttle.

Posted by on 30 Jan. 2024

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Comment from Hotel Management

14 Mar. 2024 by GM

Thanks for the great feed back we are working on shuttle hours to accommodate more guest and later flights

5 out of 5

Posted by on 14 Mar. 2024

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Comment from Hotel Management

22 Mar. 2024 by GM

Thanks for the feed back we hope to see you again

1 out of 5
Im freaking livid, the hotel canceled my reservation and over booked the hotel and gave my room away! so i did not even get a room i had to sleep in the rental car in the parking lot of the hotel. Absolutely livid, clerk just said sorry and didnt even to offer to find me another hotel

Posted by on 12 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by GM

We are sadden that you didn't have a great experience we are currently working on improvements to the property and do hope you visit again

5 out of 5
Great place, great service

Posted by on 20 Sep. 2023

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Comment from Hotel Management

3 Oct. 2023 by Joel

Thnaks for the high score Juan.

5 out of 5
My connection flight ✈️ left next day, thus the reason for my stay. It smelled so fricking clean and pleasant. Rooms immaculat. Pool nice chill place. Waffle house next door. Yum. Free shuttle to and from airport super bonus. Only complaint was my 5 am wake up call never happened. But my alarm worked. So all ok.

Posted by on 3 Jul. 2023

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Comment from Hotel Management

3 Jul. 2023 by Toni P

Thank you for taking the time to review your experience with us! We are delighted you enjoyed your stay and the hotel was clean. We hope to see you again in the near future.

5 out of 5

Posted by on 22 Mar. 2023

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Comment from Hotel Management

11 Apr. 2023 by Toni

Thank you for taking the time to review your stay with us!Thank you for the 5/5 rating, we are delighted you enjoyed the experience. Please let me know if we can assist with anything else.

4 out of 5
Buena atención del personal. Me volveré a hospedar ahí.

Posted by on 1 Feb. 2023

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Comment from Hotel Management

2 Feb. 2023 by Toni P

Thank you for taking the time to review our property! We are delighted you enjoyed your experience with us! We look forward to welcoming you back!

3 out of 5
We chose this hotel because it advertises that it has free airport shuttle, but we found out at the airport that the shuttle doesn't run between noon to 4 pm, yes, you heard it right, no shuttle during most of the afternoon. We had to take a taxi.

Posted by on 7 Jan. 2023

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Comment from Hotel Management

7 Jan. 2023 by Toni

Thank you for taking the time to review our property. We are sorry for the inconvenience with the shuttle. We value all feedback that is provided to us and use it to better improve our product and service. We hope you will visit us again soon.

4 out of 5
The facilities were excellent and all of the staff were very courteous and helpful. However, I waited 2 hours at the airport and couldn't get through to the front desk to let them know I needed the shuttle to pick me up. A kind man at the airport finally was able to reach the hotel and the shuttle came. You need a better system for people to call the hotel.

Posted by on 5 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by Toni

Thank you for taking the time to review our property! We are delighted the facilities were excellent and the staff was courteous. We do apologize for the issue with the shuttle, we value all feedback from our guests and use to improve our product and service. We hope to welcome you back soon!

3 out of 5
NO FREE SHUTTLE AS ADVERTISED. It cost us over $50. to get there and back to the airport because of no shuttle. Did not get any of that back from the motel

Posted by on 15 Nov. 2022

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Comment from Hotel Management

15 Nov. 2022 by Toni

Thank you for taking the time to let us know about your experience. We do apologize about the shuttle not being in service. We did experience an issue with it and we have resolved it. We hope you will visit us again in the near future.

About the Best Western Airport Inn & Suites

Location 8101 Aircenter Ct, Orlando, FL 32809

Renovations + Closures

The following facilities are closed on Tuesday, Wednesday, Thursday, and Friday:

  • Fitness facility
  • Health club
  • Outdoor pool

Property Features

Best Western Airport Inn & Suites offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Airport Inn & Suites. Self parking is free. This Orlando hotel is smoke free.

  • 100 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brightline Orlando Station (9.6 km / 5.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Airport Inn & Suites offers 100 accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Best Western Airport Inn & Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4.00 per accommodation, per night
  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 1 per stay (rates may vary)
  • Uncovered extended parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Airport Inn
  • Best Western Inn Airport
  • Best Western Airport Inn Orlando
  • Best Western Airport Orlando
  • Best Western Airport Inn And Suites
  • Best Western Airport Hotel Orlando
  • Best Airport & Suites Orlando
  • Best Western Airport Inn Suites
  • Best Western Airport Inn & Suites Hotel
  • Best Western Airport Inn & Suites Orlando
  • Best Western Airport Inn & Suites Hotel Orlando

You should know

  • The seasonal pool will open in March and close in December.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.