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HomeTowne Studios by Red Roof Orlando - Casselberry

2-star property
210 N Oxford Rd, Casselberry, FL 1-855-887-0424
1.9 out of 5
See all 27 travelocity Reviews

"Friendly and did a good job " More

By a verified traveller on Sun 23 May 2021

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Casselberry hotel

In Casselberry

At this Casselberry hotel, you'll be within 3 miles (5 km) of Altamonte Mall and 6 miles (10 km) of Cranes Roost Park. Red Bug Lake Park and Winter Park Village are also within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Laundry facilities are provided for your convenience.

Studio, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $101* Per night/room 23 Apr. - 24 Apr.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

HomeTowne Studios by Red Roof Orlando - Casselberry ratings based on 27 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for HomeTowne Studios by Red Roof Orlando - Casselberry

Everyone (14) Couples (5) Family (9)
1 out of 5

Posted by on 4 Sep. 2023

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Comment from Hotel Management

6 Sep. 2023 by management

Hello,We are sorry we did not meet or exceed your expectations and we are working on several improvements

1 out of 5

Posted by on 4 Mar. 2023

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Comment from Hotel Management

28 Mar. 2023 by jonetta

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5

Posted by on 5 Jan. 2023

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1 out of 5
Completely upset

Posted by , from deposit on 5 Dec. 2021

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Comment from Hotel Management

13 Jan. 2022 by Mgmt

Ismail, We are sorry to hear that our service did not satisfy your expectations. Our guest’s happiness is our number one priority. Thank you for providing this feedback

1 out of 5
The manager of the property canceled my reservation I showed up at 2:40 and wanted to check in he wouldn't let me I hopped out the door he ran out the door chasing me and canceled my reservation I also bought insurance on that reservation and I'm mad as hell about it

Posted by on 20 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by GM

Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ORLANDO - CASSELBERRY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for . I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

5 out of 5
Friendly and did a good job

Posted by on 23 May 2021

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Comment from Hotel Management

23 May 2021 by GM

Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ORLANDO - CASSELBERRY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for.

1 out of 5
I never stayed at that horrible hotel 1 room was dirty fool of food. Next one smelled like marihuana and was full of roaches. I tried to cancel and was unable to get anyone from the hotel or travelocity to help me so I had to pick up my stuff and drive back home weekend ruined.

Posted by on 3 Apr. 2021

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Comment from Hotel Management

3 Apr. 2021 by GM

Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ORLANDO - CASSELBERRY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for . I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

1 out of 5
The room was roach infested , the ac barely worked ,

Posted by on 22 Mar. 2020

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Comment from Hotel Management

23 Mar. 2020 by GM

Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ORLANDO - CASSELBERRY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for . I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

1 out of 5
Dirty, in need of repair, roaches in room, would not use Travslocity again if this is hotel to chose to use

Posted by on 19 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by HTS Casselberry, By Red Roof

We're sorry you had a negative experience with our hotel. Please contact us with details so we may improve future stays.

3 out of 5
It’s a bed nothing else. If you are just looking to sleep and watch hotel tv ... it’s the perfect place, if you are looking for more try something else.

Posted by on 9 Nov. 2019

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About the HomeTowne Studios by Red Roof Orlando - Casselberry

Location 210 N Oxford Rd, Casselberry, FL 32707

Property Features

As a guest of HomeTowne Studios by Red Roof Orlando - Casselberry, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this Casselberry hotel.

  • 1 building
  • 143 guestrooms or units
  • 3 levels
  • Built in 1998
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Winter Park Station (9.8 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

HomeTowne Studios by Red Roof Orlando - Casselberry offers 143 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided weekly.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Toiletries (free)
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.

This property allows guests 18 or over to check in with valid military ID.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suburban Extended Stay Aparthotel Orlando North
  • Home Towne Studios Casselberry Hotel
  • Suburban Extended Stay Orlando North Hotel
  • Home Towne Studios Casselberry
  • Casselberry Extended Stay
  • Extended Stay Casselberry
  • Suburban Extended Stay Orlando North
  • Home Towne Hotel
  • HomeTowne Studios Orlando Casselberry Hotel
  • HomeTowne Studios Orlando Hotel
  • HomeTowne Studios Orlando Casselberry
  • HomeTowne Studios Orlando
  • HomeTowne Studios Orlando Casselberry
  • HomeTowne Studios Orlando Casselberry by Red Roof
  • HomeTowne Studios by Red Roof Orlando - Casselberry Hotel
  • HomeTowne Studios by Red Roof Orlando - Casselberry Casselberry

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.