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"This was not my first time. That first visit two years ago was fine and our room pretty clean and someway updated. This recent visit was not good. The ... " More

By a verified traveller on Mon 26 Feb 2024

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Hotel Description

Hotel near The Wheel at ICON Park™ in Orlando

In shopping district

You'll be within half a mile (1 km) of The Wheel at ICON Park™ and 2 miles (3 km) of Orange County Convention Center with a stay here. Universal’s Volcano Bay and Orlando International Premium Outlets are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Business Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $84* Per night/room 3 Apr. - 4 Apr.

Premium Room, 1 King Bed, Refrigerator (Upgraded Bedding, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Refrigerator (Upgraded Bedding, Smoke Free)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 2 Queen Beds (Smoke Free, Interior Corridor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 2 Queen Beds (Smoke Free)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn PLUS+ Orlando-Convention Center/ Int'l Dr ratings based on 16 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Red Roof Inn PLUS+ Orlando-Convention Center/ Int'l Dr

Everyone (6) Couples (4) Family (6)
3 out of 5
This was not my first time. That first visit two years ago was fine and our room pretty clean and someway updated. This recent visit was not good. The room I got was dirty. Next day the manager finally change us to another room not so bad like the other one. On the 3rd floor there is a door that have access to the outside stairs and people who stay long time there leaves open, very unsafe.

Posted by on 26 Feb. 2024

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Comment from Hotel Management

29 Feb. 2024 by Sophia CSR

Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

1 out of 5
The hotel needs to be demolished, that property is in such bad condition. The room was dirty, it smelled, the ceiling was full of mold & the overall appearance was outdated & filthy.

Posted by on 17 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by Sophia CSR

Hello,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2 out of 5
The bathroom was dirty and mold was all around the tub.

Posted by on 26 Feb. 2023

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Comment from Hotel Management

27 Feb. 2023 by Sophia CSR

Hi Alexandria,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

1 out of 5

Posted by on 18 Jan. 2023

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Comment from Hotel Management

20 Jan. 2023 by Sophia CSR

Hello,We are sad to see this rating. We apologize for the inconvenience you faced. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

1 out of 5
Run don't walk stay as far from this hotel i checked in got to my room and i automatically saw roaches brocken door brocken toilet that i had to fix myself but let's get back to the roaches it was infested they were all over the light fixtures, walls and on the bed!!!!!!!as soon as the light came on that's all you see running around we moved the pillows and guess WHAT MORE ROACHES went downstairs to complain about how i need a refund or another room that wasn't infested! Jorge refunded my check in fees which by the way i got ZERO IN REGARDS TO having roaches which shows me that this is normal for them didn't even ask for proof of room being this way which i definitely have pictures of it all so then told me i need to contact travelocity to get a refund for the rest of my booking and now TRAVELOCITY IS REFUSING TO RECUND ME FOR A 3 NIGHT STAY I NEVER STAYED AT !!!!!!!!! ITS DISGUSTING DONT STAY HERE AT ALL THEY DEFINITELY HAVE HOMELESS PEOPLE STAYING AT THE HOTEL

Posted by on 18 Jan. 2023

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Comment from Hotel Management

20 Jan. 2023 by Sophia CSR

Hello,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

1 out of 5
Horror hotel!! DO NOT STAY HERE. If you like black mold covered with paint and roaches then this is the place to stayed. The first room we received had squishy walls, roaches, and you could clearly tell the mold was painted over. The 2nd room wasn’t much better mold painted over and roaches. During our NONrefundable stay we we to buy bug spray and cleaners. Do not recommend at all.

Posted by on 19 Nov. 2022

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Comment from Hotel Management

21 Nov. 2022 by Sophia CSR

Hi Linda,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time for sharing this experience and for your valuable business.

1 out of 5
Here's a copy of the review I gave Red Roof Plus, Orlando at their request: Red Roof Plus and Convention Center review/documentation given on 10/04/2022 on review form in email from company My reasons are numerous for rating a ZERO for the review of my stay at your property, and I am putting together documentation of the entire experience, and my suspicions that someone in your local management team and/or others at the location are involved in a scheme to make money not recorded on the hotel books. The reservation I made the week prior to my stay and paid extra to guarantee could not be found by the desk clerk, John, upon my arrival. He also informed me that there were no rooms available! I drove from New Port Richey, near Tampa, to shelter from Hurricane Ian, to arrive to this news. I am a single, disabled senior and this was already an extremely difficult and stressful trip before I arrived to face this incredibly devastating situation I was now stuck in. I was forced to return to my car to search for my confirmation, which I eventually found in my distress and emotional upset. The clerk, John, called his manager and they somehow arranged to put me in a room that had not been available, according to what I had previously been told. It was approximately 6 hours after the 3 PM check-in due to the traffic and circumstances so I suspect they assumed I wasn't coming and gave my room to someone else. When I showed up they scrambled and found a highly undesirable accommoda

Posted by on 5 Oct. 2022

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Comment from Hotel Management

6 Oct. 2022 by Sophia CSR

Hello,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

3 out of 5
Mia at the front desk was very helpful our room the first night ac was making loud noise she switched us to another. Down side saw a couple of roaches in the room and dog feces everywhere there is grass outside. For the price well worth it.

Posted by , from Uncasville on 18 Aug. 2022

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Comment from Hotel Management

19 Aug. 2022 by Sophia

Hello,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

1 out of 5

Posted by on 19 Apr. 2022

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1 out of 5
The lack of room cleaning, cockroaches everywhere

Posted by , from Sioux Falls on 24 Mar. 2022

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Comment from Hotel Management

29 Mar. 2022 by Sophia CSR

Hello, It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

About the Red Roof Inn PLUS+ Orlando-Convention Center/Int'l Dr

Location 8342 Jamaican Ct, Orlando, FL 32819

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Red Roof Inn PLUS+ Orlando-Convention Center/ Int'l Dr. Free self parking is available. This Orlando hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 3 levels
  • Built in 1989
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Red Roof Inn PLUS+ Orlando-Convention Center/ Int'l Dr offers 134 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-out is available.

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • Alcohol isn't served at Red Roof Inn PLUS+ Orlando-Convention Center/ Int'l Dr.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.