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4.4 out of 5

"The property is gorgeous! We arrived early and were able to check in early with no problem. We have a late flight out and were told we can use the fac ... " More

By a verified traveller on Tue 04 Apr 2023

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Hotel Description

4-star eco-certified hotel near Palm Beach County Convention Center, connected to the convention center

Downtown West Palm Beach stay

At this Downtown West Palm Beach hotel, you'll be well placed to visit Palm Beach County Convention Center and The Square, both within a 5-minute walk. Harriet Himmel Theater and Kravis Center For The Performing Arts are also within half a mile (1 km).

Multiple dining options

This eco-certified hotel includes 2 restaurants, an outdoor pool, and a 24-hour gym. Enjoy the spa tub and perks like free WiFi and a free airport shuttle. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $278* Per night/room 1 May - 2 May

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Accessible, Pool View (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, City View, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Accessible, Pool View (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton West Palm Beach ratings based on 13 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton West Palm Beach

Everyone (9) Family (3)
1 out of 5

Posted by on 26 May 2023

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Comment from Hotel Management

15 Jun. 2023 by Keitra H.

Thank you so much for staying with us, we appreciate your feedback.

5 out of 5
n/a

Posted by on 26 Apr. 2023

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Comment from Hotel Management

27 Apr. 2023 by - Cedric

We're glad you enjoyed your stay and hope to see you back soon!!

5 out of 5
The property is gorgeous! We arrived early and were able to check in early with no problem. We have a late flight out and were told we can use the facility until it’s time to leave and they will hold our luggage for us. In addition, our reservation included a $28 credit we can use towards food and drinks and the facility has free Wi-Fi! We will definitely stay here again.

Posted by , from FALLS CHURCH on 4 Apr. 2023

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Comment from Hotel Management

4 Apr. 2023 by Doug J.

Thank you so much for staying with. We are thrilled to hear you enjoyed your stay. We look forward to your next visit with us.

4 out of 5
Loved the location, service and cleanliness! Did not love that valet parking was the only option. Food/Drink options at the hotel were quite expensive. Overall, we enjoyed our stay.

Posted by on 20 Mar. 2023

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Comment from Hotel Management

20 Mar. 2023 by Keitra H.

Thank you so much for staying with us. We appreciate your feedback.

5 out of 5
Great location, great staff, great pool !

Posted by on 28 Aug. 2022

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Comment from Hotel Management

28 Aug. 2022 by Keitra H.

Thank you so much for staying with us. We appreciate your feedback.

5 out of 5

Posted by on 2 Jun. 2022

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5 out of 5

Posted by on 15 Feb. 2022

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5 out of 5

Posted by , from WEST Dundee on 26 Jan. 2022

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3 out of 5
Hhgh

Posted by on 6 Jan. 2022

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Comment from Hotel Management

14 Jan. 2022 by Keitra H.

Thank you so much for staying with us.

5 out of 5
We love this hotel and have stayed here before and will be back.? The parking is very expensive so that would be my one complaint

Posted by on 20 Sep. 2021

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Comment from Hotel Management

26 Oct. 2021 by Keitra H.

Thank you so much for staying with us.

Property Features

Hilton West Palm Beach offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the eco-certified Hilton West Palm Beach. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. This 4-star West Palm Beach hotel is smoke free.

  • 400 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 2016
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Brightline West Palm Beach Station (0.9 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton West Palm Beach offers 400 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers. This West Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Hilton West Palm Beach has 2 restaurants on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers only valet parking (surcharge). Self-parking is not available.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 39.55 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32 per person
  • Secured valet parking fee: USD 45 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton West Palm Beach Hotel
  • Hilton West Palm Beach
  • Hilton West Palm Beach Hotel
  • Hilton West Palm Beach West Palm Beach
  • Hilton West Palm Beach Hotel West Palm Beach

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.