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Sortis Hotel, Spa & Casino, Autograph Collection

4.5-star property
56 y 57 East Street, Obarrio, Panama City, Panama 1-855-887-0424
4.3 out of 5
Excellent!
See all 6 travelocity Reviews

"only problem was with an discoutwousover zealous security officer that tried to push me off the property when smoking in a designated. Before this I n ... " More

By a verified traveller on Mon 02 Aug 2021

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Albrook Shopping Mall

Heart of Panama City

Within a 15-minute walk of this Bella Vista hotel, you'll find Via Espana and Avenida Balboa. Multiplaza Pacific Mall and Albrook Shopping Mall are also within 3 miles (5 km).

Luxury amenities

This luxury hotel features a casino, a full-service spa, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the outdoor pool and unwind at the bar/lounge and poolside bar.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
CA $218* Per night/room 25 Apr. - 26 Apr.

Studio, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Sortis Hotel, Spa & Casino, Autograph Collection ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sortis Hotel, Spa & Casino, Autograph Collection

Everyone (5) Couples (1)
2 out of 5
Loud music Live Party. broken clockradio Telephone not working staff could not fix or replace, tv does not work.

Posted by on 23 Apr. 2022

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Comment from Hotel Management

6 May 2022 by jorge

We regret what happened, we apologize, we hope that your next stay will be more pleasant. Best regards

5 out of 5
only problem was with an discoutwousover zealous security officer that tried to push me off the property when smoking in a designated. Before this I noticed that he walked pass me to get to his car to get his lunch. The only problem with this is that he decided to park his car for his Shift in a NO PARKING SPOT 20 FEET FROM WHERE I WAS SITTING. I TOLD HIM THAT I WOULD BE HAPPY TO MOVE IFHE MOVED HIS CAR TO A PROPER SPACE. HE REFUSED AND I NOTICED THAT HE DID NOT PARK THERE FOR THE REST OF THE WEEK.

Posted by on 2 Aug. 2021

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5 out of 5
Excellent hotel! looks exactly as in the pictures

Posted by on 1 Jun. 2021

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4 out of 5
Security had different rules for different people... I was there 5 nights and spent a large amount of money on restaurants, tips, spa, you name it... However, some people could smoke by the smoking station out front while I had to go across the street in the rain, at the same time others were smoking, was a prejudice... I don't know... Am I trying to quit smoking yes, but the 3 out of the four security guards treated me differently then native central Americans.

Posted by on 11 Mar. 2021

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Comment from Hotel Management

13 Mar. 2021 by front desk

thanks for your review we will work in improve our service

5 out of 5

Comfortable

Great experience clean quiet. Large spacious rooms.

Posted by on 9 Jan. 2018

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5 out of 5

Posted by on 29 May 2022

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About the Sortis Hotel, Spa & Casino, Autograph Collection

Location 56 y 57 East Street, Obarrio, Panama City, Panama

Property Features

Sortis Hotel, Spa & Casino, Autograph Collection offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 25 meeting rooms are available. Event space at this hotel measures 14155 square feet (1315 square meters) and includes a conference center. A casino, a fitness center, and spa services are also featured at the luxury Sortis Hotel, Spa & Casino, Autograph Collection. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Panama City hotel is smoke free.

  • 1 building
  • 391 guestrooms or units
  • 22 levels
  • 14155 sq ft of conference space
  • 1315 sq m of conference space
  • Built in 2014
  • Casino
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Panama City Passenger Station (8.4 km / 5.2 mi)
  • Metro station: Vía Argentina (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sortis Hotel, Spa & Casino, Autograph Collection offers 391 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Il Tula Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Sotis Market - Onsite restaurant. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Ayurvedic treatments
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Sortis Hotel, Spa & Casino, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 10
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 1
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00–30.00 per person
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sortis Hotel Spa Casino Autograph Collection Panama City
  • Sortis Hotel Spa Casino Autograph Collection
  • Sortis Spa Casino Autograph Collection Panama City
  • Sortis Hotel Spa Casino Autograph Collection Panama City
  • Sortis Spa Casino Autograph Collection Panama City
  • Sortis Hotel, Spa & Casino, Autograph Collection Panama City
  • Sortis Hotel Spa Casino Autograph Collection
  • Sortis Hotel, Spa & Casino, Autograph Collection Hotel
  • Hotel Sortis Hotel, Spa & Casino, Autograph Collection
  • Sortis Spa Casino Autograph Collection
  • Sortis Hotel, Spa & Casino, Autograph Collection Panama City

You should know

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.