- Liked: Staff & service
The pool and hot tub area are very dated. There was an issue with the heat in our room and our refrigerator that was not properly addressed. The temperature of the shower fluctuates at the same setting from very hot to lukewarm which could lead to burns. The carpets didn't seem completely clean. It seems like this hotel will get filled up no matter what, which offers little incentive to invest in improvements. However, this is damaging to the brand as I expected more from a Hyatt hotel.