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5.0 out of 5

"Love this hotel. Location is great for the price. The hotel has a free shuttle that runs 24 hours, the shuttle takes you to the main road. Walk anothe ... " More

By ThailandIsGreat, from USA on Tue 11 Dec 2012

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Hotel Description

Family-friendly 4-star hotel near Pattaya Beach

Central Pattaya stay

Within a 15-minute walk of this Central Pattaya hotel, you'll find Pattaya Beach and Central Pattaya. Walking Street and Terminal 21 Pattaya are also within 2 miles (3 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free self parking and free WiFi.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Heeton Concept Hotel Pattaya by Compass Hospitality ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Heeton Concept Hotel Pattaya by Compass Hospitality

5 out of 5

Great Service

Pros: Close restaurants, Free Internet, Quiet
Love this hotel. Location is great for the price. The hotel has a free shuttle that runs 24 hours, the shuttle takes you to the main road. Walk another 5 minutes and you're at the beach. Front desk has great service too. I had them reserve a couple tours and shows for me and everything went smoothly. The room is also in a great condition.

Posted by , from USA on 11 Dec. 2012

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Property Features

Heeton Concept Hotel Pattaya by Compass Hospitality offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A complimentary children's club, tour/ticket assistance, and coffee/tea in a common area are also featured at the family-friendly Heeton Concept Hotel Pattaya by Compass Hospitality. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Pattaya hotel.

  • 1 building
  • 247 guestrooms or units
  • 7 levels
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Pattaya Station (4.4 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Heeton Concept Hotel Pattaya by Compass Hospitality offers 247 accommodations with minibars and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Pattaya hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

H Cafe - This café serves breakfast, lunch, and dinner.

Rays Place - Onsite pub.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 800.0 per night.

Pet Policy

  • Pets: THB 500 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 299 for adults and THB 150 for children
  • Pet fee: THB 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: THB 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Pattaya
  • Mercure Pattaya
  • Pattaya Mercure
  • Accor Hotel Pattaya
  • Mercure Pattaya Hotel
  • Mercure Pattaya
  • Mercure Hotel Pattaya

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.