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"Our first impression when we drove up to check in was negative- there was a car blocking the entire car port by parking in the middle with doors opene ... " More

By a verified traveller on Sun 25 Jul 2021

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Hotel Description

Hotel near King of Prussia Mall in King of Prussia

In King of Prussia

You'll find King of Prussia Mall and Valley Forge Casino within 2 miles (3 km) of this hotel. Valley Forge Convention Center and Valley Forge National Historic Park are also within 2 miles (3 km).

Free breakfast

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Enjoy the free on-the-go breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $100* Per night/room 31 Mar. - 1 Apr.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites Philadelphia King of Prussia ratings based on 20 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Philadelphia King of Prussia

Everyone (13) Couples (3) Family (2)
5 out of 5

Posted by on 26 Oct. 2023

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5 out of 5

Posted by on 16 Sep. 2023

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2 out of 5
The staff were nice, housekeeping staff was fast to try and help. Our room had fleas in it!! I will not stay in a pet friendly hotel again for this reason unless it is my o my option,

Posted by on 6 Dec. 2021

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Comment from Hotel Management

7 Dec. 2021 by Hotel Management  

James, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully you will consider us as your hotel of choice if you are in the area again.   Sincerely, Hotel Management

3 out of 5
Our first impression when we drove up to check in was negative- there was a car blocking the entire car port by parking in the middle with doors opened at both sides. There were several guests sitting in front of the hotel doors smoking. As I went into the lobby, there were approximately 40 grocery bags on the floor, blocking my access to walk up to the check in. Evidently, there were some low income long term guests. The hotel did not seem concerned enough about this behavior and the perception it would give other guests checking in. The exterior doors (aside from the front) were marked with hand written signs that alarms would go off and not to use them. We were unable to park our car and be able to view it from our room to check on its safety.

Posted by on 25 Jul. 2021

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Comment from Hotel Management

26 Jul. 2021 by Hotel Management

It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management

1 out of 5

Posted by on 8 Jun. 2021

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4 out of 5
Good price, functional unit, friendly front desk staff

Posted by on 18 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Hotel Management

Thank you for choosing Extended Stay America. We are happy you enjoyed your stay and found us to be a great value. We are also glad you liked our Front Desk associates. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management

4 out of 5

Posted by on 16 Feb. 2020

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4 out of 5

Posted by on 22 Dec. 2019

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3 out of 5
Very clean but soda vendor machine broken and coffee ran out during breakfast and not refilled.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Hotel Management

Thank you for being our guest. Although you liked our clean property, we are sorry for the inconvenience you experienced due to the shortage of our grab-and-go breakfast. We are reviewing this situation with our staff to ensure these items are always well-stocked. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management

3 out of 5
The price was good & also location for where I needed to be. The hotel seems like they tried to update it but only did it half way. Front desk area was oddly laid out. The hallways were dark and yucky feeling. The room wasn’t horrible, but it wasn’t fabulous either. The kitchen area was extremely dated and dirty looking, think gross black marks on the fridge handle. Weird 80’s light fixture. The floor was newly redone & the rest of the room was pretty updated. The bed wasn’t comfy and the blankets/sheets were terrible. Hated that they advertise breakfast included, because it was lies. It was granola bars and a prepackaged banana nut muffin & coffee. I was under the impression breakfast was included one of the reasons why I like extended stays, a decent breakfast is always included. I won’t stay here again. Definitely better options around in the same price range.

Posted by on 12 Sep. 2019

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Comment from Hotel Management

13 Sep. 2019 by Hotel Management

Thank you for the feedback. We are glad to read you liked your location and the value we offer. However, we are very sorry you experienced some housekeeping service issues during your stay. We are working with our team to see where we fell short in our inspection procedures so this is not repeated. We also apologize for the disappointment you had with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We appreciate that you brought it to our attention and truly hope to have the opportunity to better your impression of us when you return to our area. Sincerely, Hotel Management

About the Extended Stay America Suites Philadelphia King of Prussia

Location 400 American Ave, King of Prussia, PA 19406

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites Philadelphia King of Prussia also features a vending machine, laundry facilities, and a front-desk safe. This King of Prussia hotel is smoke free.

  • 140 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Norristown Transportation Center (6 km / 3.7 mi)

Room Amenities

Extended Stay America Suites Philadelphia King of Prussia offers 140 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This King of Prussia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 4
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Philadelphia Hotel King Prussia
  • Extended Stay America Philadelphia King Prussia
  • Extended Stay America Philadelphia King Prussia Hotel
  • Hotel Extended Stay America Philadelphia - King of Prussia
  • Extended Stay America Philadelphia King Prussia King of Prussia
  • Extended Stay America Philadelphia King Prussia Hotel
  • Extended Stay America Philadelphia King Prussia King of Prussia
  • Hotel Extended Stay America Philadelphia - King of Prussia
  • Extended Stay America Philadelphia King of Prussia
  • Extended Stay America Philadelphia King Prussia Hotel
  • Extended Stay America Philadelphia King Prussia
  • Extended Stay America Philadelphia King of Prussia
  • Extended Stay America Philadelphia King of Prussia
  • Extended Stay America Suites Philadelphia King of Prussia Hotel

You should know

  • Up to 3 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.