"Very friendly staff. Prime location. Condition of room was subpar considering the potential. For example: room heat is controlled by one thermostat fo ... " More
Heart of Philadelphia
Within a 15-minute walk of this Center City hotel, you'll find Rittenhouse Square and City Hall. University of Pennsylvania and Liberty Bell Center are also within 2 miles (3 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A coffee shop, a communal living room, and express check-out are also on offer.
10 Dec. 2023 by Doug Osborne - GM
Dear Brooke,Thank you for taking the time to provide of feedback regarding your stay. I want to apologize for the limitations with the heat controls and lock box. However, we do provide refrigerators upon request. We hope you are able to return in the near future for another visit.Sincerely,
18 Nov. 2023 by Doug Osborne - GM
Dear John,Thank you for staying with us and we are glad to hear you were able to enjoy your stay.Sincerely,
5 Jan. 2023 by Doug Osborne - GM
Dear Nancy,Thank you for taking the time to provide feedback about your stay. I am truly glad to hear about Shakirah but I also want to apologize for the lack of assistance from our other team members. I am in the process of discussing the importance of our guest interactions and I hope you are able to return soon to allow us another chance to exceed your expectations.Sincerely,
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the boutique The Franklin on Rittenhouse, A Boutique Hotel. This 4-star Philadelphia hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The Franklin on Rittenhouse, A Boutique Hotel offers 20 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
The hotel hosts a free manager's reception daily.
The Franklin on Rittenhouse, A Boutique Hotel has a restaurant serving breakfast only.
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.