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"Rooms need new carpeting to get rid of the slight moldy smell " More

By a verified traveller on Mon 09 Oct 2023

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Hotel Description

Hotel near The Mall at Robinson in Pittsburgh

Near the airport

You'll find Montour Trailhead and Parking at Cliff Mine Road and The Mall at Robinson within 3 miles (5 km) of this hotel. Montour Trailhead and Parking at Scott Road and Curahealth Pittsburgh are also within 3 miles (5 km).

Free perks

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A safe deposit box is provided and the front desk is staffed around-the-clock.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $103* Per night/room 28 Apr. - 29 Apr.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Extended Stay America Suites Pittsburgh Airport ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Pittsburgh Airport

Everyone (3) Family (2)
5 out of 5

Posted by on 25 Dec. 2023

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5 out of 5
Rooms need new carpeting to get rid of the slight moldy smell

Posted by on 9 Oct. 2023

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Comment from Hotel Management

12 Oct. 2023 by Hotel Management

Dear Deborah, Thank you for your feedback, and we appreciate your suggestion regarding the carpeting. We continually strive to enhance our guests' experience, and your input helps us identify areas for improvement. We hope to welcome you back to Extended Stay America soon, where we're committed to providing a comfortable and enjoyable stay.Sincerely,Hotel Management

1 out of 5
This hotel was filthy. Our room was visibly and disgustingly dirty and smelled bad, which we believe was due to the piles of trash that had not been taken out in the nearby stairwell. When we told the front desk, we were only offered Fabreze. We did not feel comfortable staying there and drove 4 1/2 hours home in the middle of the night after the Taylor Swift concert rather than sleep in that filthy room. Now we are trying to get a refund.

Posted by on 17 Jun. 2023

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Comment from Hotel Management

18 Jun. 2023 by Hotel Management

Dear Natalie, Thank you for your feedback. Please know we have strict quality control standards to prevent a situation like yours. We understand our guests have multiple hotel choices, so our mission is to provide clean, comfortable suites at an affordable price so guests will want to return again and again. The cleanliness and room conditions you described are unacceptable and not representative of our quality standards. We will address this with our staff and reiterate the importance of impeccable customer service and attention to detail. We invite you back to experience the stay you expect and deserve. Thank you! Sincerely,Hotel Management

1 out of 5

Posted by on 17 Jun. 2023

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4 out of 5
The lady at the front desk was very kind and extremely helpful!

Posted by on 30 Apr. 2023

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Comment from Hotel Management

30 Apr. 2023 by Hotel Management

Dear Olivia, Thank you for sharing your review of Extended Stay America. We're delighted to hear that the lady at the front desk was kind and extremely helpful during your stay. We pride ourselves on providing excellent customer service and are thrilled that we exceeded your expectations. We appreciate your feedback and look forward to welcoming you back to our hotel.Sincerely,Hotel Management

4 out of 5
Convenient to the airport.

Posted by , from San Diego on 13 Apr. 2022

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5 out of 5
Great property for price

Posted by , from BUFFALO on 19 Feb. 2022

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Comment from Hotel Management

19 Feb. 2022 by Hotel Management 

Angel, we appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again.  Sincerely, Hotel Management

2 out of 5
Our room did not get cleaned, nor did we get clean towels.

Posted by on 9 Oct. 2018

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Comment from Hotel Management

25 Oct. 2018 by Hotel Management

Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

2 out of 5

They were friendly and accomodating.

Pros: Close restaurants, Free Internet, Quiet
Cons: Poor breakfast, pool closed til august
The room was nice but they advertised a swimming pool which is closed until August. The kids were quite disappointed.

Posted by , from Altoona, PA, USA on 11 Jul. 2012

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3 out of 5

This Hotel is welcoming place

Good hotel to spend couple nights. The room is clean expect the carpet needs to be changed. Bathroom is OK.

Posted by on 2 Dec. 2011

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About the Extended Stay America Suites Pittsburgh Airport

Location 200 Chauvet Dr., Pittsburgh, PA 15275

Property Features

Free breakfast is available daily. WiFi is free in public spaces. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Extended Stay America Suites Pittsburgh Airport. Self parking is free. This Pittsburgh hotel is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Pittsburgh Airport offers 85 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Pittsburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Pittsburgh Airport
  • Extended Stay America Pittsburgh Airport
  • Extended Stay Pittsburgh
  • Pittsburgh Extended Stay
  • Extended Stay America Pittsburgh Airport Hotel
  • Extended Stay America Pittsburgh Airport
  • Extended Stay America Suites Pittsburgh Airport Hotel
  • Extended Stay America Suites Pittsburgh Airport Pittsburgh
  • Extended Stay America Suites Pittsburgh Airport Hotel Pittsburgh

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.