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Within 3 miles (5 km) of this property, you'll find El Camaleon Mayakoba Golf Course and Tres Rios Ecopark. Maroma Beach is within 6 miles (10 km) and Mamitas Beach Club is within 9 miles (15 km).
A full-service spa, 6 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach kayaking, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and playground.
WiFi, LCD TVs
In addition to WiFi, the 979 guestrooms offer free minibar items and balconies or patios. Other amenities include 24-hour room service, LCD TVs, and coffee/tea makers.
2 Apr. 2019 by General Manager
Thank you for your visit, We hope to have the opportunity to host you again in the future, Sincerely,
6 Jun. 2019 by General Manager
Thank you very much for your stay, See you soon, Sincerely,
23 May 2019 by General Manager
Thank you very much for your visit and sharing your comments, See you soon, Sincerely,
15 May 2019 by General Manager
Dear Friends, Thank you very much for sharing your experience, Sincerely,
8 Aug. 2018 by General Manager
Dear Melissa, Thank you very much for your positives and feedback. We hope to have the opportunity to host you again in the near future, Sincerely,
26 Feb. 2018 by General Manager
Dear Friends, Thank you very very much for your visit and your feedback. We are actually working on a project to refreash all the rooms this year. Hope host you again in the future, Sincerely, Frederic Ceglarski Director
29 Dec. 2017 by Hotel Manager
I wish to thank you for your feedback and for your preference. We regret that your experience with us was not at the level of their expectations, we will share your comments with our executive team to improve our service and our resort. We are at your service anytime and thank you again for your comments, Best regards!!
17 Jul. 2017 by Hotel Manager
Dear David, Thank you very much for sharing your experience and for selecting BlueBay Hotels. We regret we did not reach all your expectation and will work on your feedback with our executive Team, We hope to have an other opportunity to host you in the future, Sincerely, Frederic Ceglarski
7 Jun. 2017 by Hotel Manager
Thank you very much your great comments, We hope to see you soon Sincerely, Frederic Ceglarski Director Residente
22 Mar. 2017 by Frederic Ceglarski
Dear Friends, Thank you for your comments and feedback. We will work on what's in our hands to fix it as soon as possible. It is great to read that you enjoyed our service. We hope to have a 2nd opportunity to exceed your expectations. Sincerely, Frederic
Blue Bay Grand Esmeralda All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Blue Bay Grand Esmeralda All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Smoking is allowed in designated areas at this 4-star Playa del Carmen property.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Blue Bay Grand Esmeralda All Inclusive offers 979 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides wireless Internet access for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Blue Bay Grand Esmeralda All Inclusive has 6 restaurants serving breakfast only.
24-hour room service is available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.