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Hotel Maya Turquesa - Playa del Carmen

2.5 star property
Hotel near Playa del Carmen Main Beach in Playa del Carmen

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Hotel Maya Turquesa - Playa del Carmen

Photo gallery for Hotel Maya Turquesa - Playa del Carmen

Courtyard
Courtyard
Family Triple Room
Breakfast and lunch served, international cuisine
Lobby

Overview of Hotel Maya Turquesa - Playa del Carmen

Reviews
6.6

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Calle 8 Norte, s/n, entre Av 10 y Av 15 Centro, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Main Beach7 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal10 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sleeps 6
  • 2 King Beds and 1 Queen Bed OR 2 Twin Beds and 1 Queen Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 6
  • 3 Double Beds OR 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Bathroom sink

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Studio

Desk, free WiFi, bed sheets

Standard Studio

  • Sleeps 2
  • 1 Double Bed

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3.7 out of 5, Good, (74)
The price is CA $39
per night
CA $63 total
includes taxes & fees
9 May - 10 May
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About the area

Playa del Carmen

Heart of Playa del Carmen.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. 3D Museum of Wonders and Central Square are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 10 min walk
  • Mamitas Beach - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Don Mario Steak and Pasta House - 1 min walk
  • El Ranchito de la 10 - 1 min walk
  • Babe’s Noddle & Bar New Location - 3 min walk
  • Renzo's Pizza - 1 min walk
  • Mr. Kiwi - 1 min walk

About this property

Hotel Maya Turquesa - Playa del Carmen

Hotel near Playa del Carmen Main Beach in Playa del Carmen
Hotel Maya Turquesa - Playa del Carmen offers its guests a children's pool, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and multilingual staff are also featured at Hotel Maya Turquesa - Playa del Carmen.

This Playa del Carmen hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 3 buildings
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Maya Turquesa - Playa del Carmen offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Hosted evening meal available daily for a fee of MXN 150

Things to do

  • Children's pool
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Toaster

More

  • Access via exterior corridors
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property's beach club is 600 yards (550 meters) away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Maya Turquesa - Playa del Carmen

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: MXN 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Maya Turquesa
Hotel Maya Turquesa Playa del Carmen
Maya Turquesa
Maya Turquesa Playa del Carmen
Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico
Maya Turquesa Playa l Carmen
Hotel Maya Turquesa
Maya Turquesa Carmen Carmen
Hotel Maya Turquesa 50 Metros 5TH AV
Hotel Maya Turquesa - Playa del Carmen Hotel
Hotel Maya Turquesa - Playa del Carmen Playa del Carmen
Hotel Maya Turquesa - Playa del Carmen Hotel Playa del Carmen

Hotel Maya Turquesa - Playa del Carmen Reviews

Reviews

6.6
Rating 10 - Excellent. 62 out of 229 reviews" "
Rating 8 - Good. 54 out of 229 reviews" "
Rating 6 - Okay. 38 out of 229 reviews" "
Rating 4 - Poor. 26 out of 229 reviews" "
Rating 2 - Terrible. 49 out of 229 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

JAYDA, Bigfork

Travelled with family
Liked: Staff & service
The staff was super friendly and helpful. The room was nice, but the building is old, so expect cracks and dirt and some rusty faucets and repairs needed. The breakfast was good, but very slow service, so expect to be there for a while. Only one thing more to say: there is a rooftop bar right behind the hotel, so expect noise all night every night. If you can sleep through it, the beds are comfy. If you can't, try and find a hotel a couple blocks away from the center of town.
Stayed 8 nights in Jan 2024

2/10 Terrible

travis

Stayed 7 nights in Dec 2023

2/10 Terrible

Corin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is the worst property I have ever stayed in. We got relocated to this property after our first property abruptly canceled and it was really bad. There were only three towels in each room for five people, there was only sheets on the bed and no blankets, there was no window glass in the bathroom window. so it was impossible to secure the room. The old lock on our door on the inside was completely broken. There is a nightclub on the building just outside our door and it played till 3 AM so we couldn’t sleep. The continental breakfast was only one option which ended up being good but there was no choice so I’m not sure how you can call it continental. The staff was the best part they were very sweet. If it wasn’t for them, I would give this property and 0. I think you should rewrite the description, because if anybody wants sleep at all before 2 AM, you should not stay here. I honestly don’t think that this property needs to be removed from the options but it should definitely not be the price it is it is not worth it and the description should at least say no blankets and the room should be secure.!!!
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
It’s in the middle of Playa Del Carmen.

4/10 Poor

Victor Arturo

Stayed 2 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion y muy buen precio
Stayed 4 nights in Oct 2023

10/10 Excellent

Francisco, Glendale Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service and nothing bad.
Stayed 3 nights in Sep 2023

10/10 Excellent

Francisco E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 2 nights in Aug 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints. My stay was peaceful and would come here again.
Stayed 10 nights in Jul 2023

2/10 Terrible

Carolina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely poor service, rooms dirty, zero customer service, noisy, bad odors, unprofessional, I would NEVER go back to that hotel. Maya Turquesa.