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Hotel Description

3.5-star hotel near Plaza Las Americas

El Pedregal stay

Your stay at this El Pedregal hotel places you within 2 miles (3 km) of Plaza Las Americas and Quinta Avenida. Mamitas Beach and Quinta Alegría Shopping Mall are also within 2 miles (3 km).

Renovated in 2019

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. A terrace, a garden, and a computer station are also on offer.

Standard Quadruple Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Magic Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Magic Hotel

4 out of 5
Instalaciones cómodas, mucha tranquilidad. Muy buen servicio y Limpieza, No me gustó que no hubo variación en el desayuno. Tomar en cuenta que el día domingo no ofrecieron servicio de restaurante por ser día de descanso del personal y no nos ofrecieron alternativas

Posted by on 1 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by La Gerencia

Agradecemos sus comentarios y estancia con nosotros. Las observaciones de nuestros huéspedes son muy importantes para nosotros y en todo momento las consideramos para seguir mejorando nuestro servicio. Agradecemos de antemano su atención. Saludos cordiales

Property Features

The Magic Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site. A business center and 2 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1119 square feet (104 square meters) and includes a conference center. A terrace, a vending machine, and a garden are also featured at the business-friendly The Magic Hotel. A complete renovation of The Magic Hotel was completed in December 2019. This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

The Magic Hotel offers 97 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include showers. This Playa del Carmen hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Magic Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Magic Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. <

  • No cribs (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Masks are compulsory at the property
  • Mobile key entry is not available
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 100 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magic Express Hotel
  • Magic Express Hotel Playa del Carmen
  • Magic Express Playa del Carmen
  • Magic Express Riviera Maya/Playa Del Carmen, Mexico
  • Magic Hotel
  • Magic Express
  • The Magic Hotel Hotel
  • Capital O The Magic Hotel
  • The Magic Hotel Playa del Carmen
  • The Magic Hotel Hotel Playa del Carmen

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.