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Mahekal Beach Front Resort & Spa

4.0 star property
4-star beachfront hotel near Mamitas Beach

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Mahekal Beach Front Resort & Spa

Photo gallery for Mahekal Beach Front Resort & Spa

4 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Premium bedding, down comforters, Select Comfort beds, minibar
Premium Bungalow
Outdoor wedding area
Shower, rainfall showerhead, hair dryer, towels

Overview of Mahekal Beach Front Resort & Spa

Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry

Check out the area

Map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Popular LocationMamitas Beach2 min walk
  • Popular LocationQuinta Avenida8 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Run of House

Premium bedding, down comforters, Select Comfort beds, minibar

Run of House

  • 21 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Ocean View Palapa

Ocean View Palapa

Ocean View Palapa

  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View

Ocean View

Ocean View

  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Bungalow

Premium Bungalow | Beach/ocean view

Premium Bungalow

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Oasis

The Oasis

The Oasis

  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Oasis Palapa

View from room

The Oasis Palapa

  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Garden View Palapa

Premium bedding, down comforters, Select Comfort beds, minibar

Garden View Palapa

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3188)
The price is CA $807
per night
CA $979 total
includes taxes & fees
3 May - 4 May
Occidental at Xcaret Destination - All Inclusive

About the area

Playa del Carmen

On the beach.You'll be steps from Mamitas Beach and within a 10-minute walk of Quinta Avenida with a stay at this Downtown Playa del Carmen hotel. Also, Mario Villanueva Stadium Madrid is within half a mile (1 km) and Quinta Alegría Shopping Mall is within 2 miles (3 km).

What's nearby

  • Mamitas Beach - 2 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Quinta Avenida - 8 min walk
  • Quinta Alegría Shopping Mall - 13 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Mamita's Beach Club - 7 min walk
  • Club de la Cerveza - 5 min walk
  • La Cueva del Chango - 4 min walk
  • Piola - 4 min walk
  • Encanto Beach Club - 4 min walk

About this property

Mahekal Beach Front Resort & Spa

4-star beachfront hotel near Mamitas Beach
Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and umbrellas. At Mahekal Beach Front Resort & Spa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. This beach hotel also offers a spa tub, a fitness center, and a garden.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 195 guestrooms or units
  • 2 levels
  • 33 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1985
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2021 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Parking and transportation

  • Onsite parking available only on request
  • Offsite parking within 16 ft (USD 10 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 27 for adults and USD 27 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Fitness center
  • Free beach club
  • Full-service spa
  • Playground
  • Scuba diving
  • Shopping
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

  • Pets: USD 29.75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • New Year's Day (1 January) Gala Dinner per adult: USD 120
  • New Year's Day (1 January) Gala Dinner per child: USD 60 (from 3 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Nearby parking fee: USD 10 per day (16 ft away)
  • Pet fee: USD 29.75 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1003 reviews" "
Rating 8 - Good. 177 out of 1003 reviews" "
Rating 6 - Okay. 63 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Dylan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Tracy

Travelled with group
Disliked: Staff & service
Let me start with the positive. The waitstaff and cleaning crew are amazing- pleasant and responsive. The property is pretty and the food is excellent for an all inclusive. This place fails with management and a total lack of customer service. We booked two beds, which I personally confirmed directly with the hotel a month ahead of time. When we arrived they told us that they only had a king and could switch it the next day. The resort was half empty so there is no excuse for this. Any simple thing requested at the front desk was met with a "no" and an attitude. As the owner of a travel business I can't express how big of an issue this is at this hotel- it makes for an unpleasant experience as you feel like you are pulling teeth for basic services. The extras that you allegedly get with expedia will be conveniently "unavailable"- again with the hotel at half capacity. The room smells of mold which suggests that they shut the AC down when not in use- I suspect the lack of "rooms" is because they rotate which ones they use. The outdoor shower was filthy- it hadn't been stepped in in many months. The small pool in area 9 was filthy- cloudy, dirty and without running water. This place has incredible potential but it just appears as if they are struggling financially or that the owners simply don't care. Disappointing.
Stayed 6 nights in Jan 2024

10/10 Excellent

laura jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place will definitely be coming back the room literally has the water washing up to the porch
Stayed 1 night in Jan 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the staff in particular - friendly and helpful and always professional The restaurants are excellent
Stayed 7 nights in Jan 2024

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2023

2/10 Terrible

AMIR

Travelled with partner
Liked: Staff & service, amenities
I just give that one star for the staff kindness. Check in took 1 hour, there is NO VIP SERVICES included, Recieved a low quality room. Resort was not all inclusive even though when I booked it said all inclusive, I called Expedia agent to cancel and change reservation and they said it’s not possible. No room upgrade. Had $ limitation on free dinner. No free drinks included, even water and sodas in room has charge. There were construction ongoing near my room and very noisy during day due to that . Shower had very low pressure water. I complained about shower and construction to front desk and they ignored my request. Such a waste of money, paid almost $ 3000 for 5 nights and didn’t get even $300 worth of services. I am frustrated because Expedia didn’t help me on all these matters even though I am a Gold VIP Member. Please do your research before booking this place.
Stayed 5 nights in Jan 2024

8/10 Good

Reyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, very close to downtown to walk to other restaurants, shops, and to the ferry. Staff was great.
Stayed 5 nights in Jan 2024

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little resort which is self-contained. Food and staff were particularly good. Beach is small with limited seating area near the water but probably good in the non-peak season. All inclusive option seemed worth it if you’re going to eat in the hotel. Plenty of options in the surrounding town otherwise. Totally walkable. The only time you need transportation is for a tour.
Stayed 5 nights in Dec 2023

10/10 Excellent

Steven

Stayed 3 nights in Jan 2024