"We booked a room with a king bed and when we got there they said the king beds are not guaranteed so they gave us two double beds. Was not happy about ... " More
Beachfront retreat
At this Playa del Carmen hotel, you'll be within half a mile (1 km) of Maroma Beach and 25 miles (40 km) of Xcaret Eco Theme Park.
All-inclusive
This all-inclusive hotel features a private beach, a full-service spa, and 8 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 3 outdoor pools and free perks like buffet breakfast and valet parking.
25 Mar. 2024 by Isabel Casanova
Dear Lawrence;We regret to hear about your experience with the bed situation. It's important to note that while we strive to accommodate all requests, certain room categories, like the one you booked, do not guarantee a king bed. This information is typically outlined on booking platforms. We're delighted, however, that you enjoyed the overall experience, including the pool activities and dining options. We hope to welcome you back for another enjoyable stay in the future.
25 Mar. 2024 by Isabel Casanova
Dear Lawrence, Thank you very much for letting us know you had an amazing time with your rating.We hope to have you back soon again.
26 Jan. 2024 by Isabel Casanova
Dear Jason, We're thrilled to hear that you had the best food, drinks, and staff experience at our all-inclusive resort. Thank you for your kind words! We can't wait to welcome you back for another wonderful stay.
18 Jan. 2024 by Isabel Casanova
Dear Shelly,Thank you so much for being a valued repeat guest at Valentin. We greatly appreciate your loyalty and the time you took to share your experience with us.It warms our hearts to know that Valentin remains your favorite vacation spot. We look forward to welcoming you back for many more wonderful stays.
4 Sep. 2023 by Isabel Casanova
Dear Brandon; Thank you for your wonderful review! We're delighted to hear that you found our place fun, well-kept, and beautifully integrated with nature in a sustainable manner. Your appreciation of our efforts to maintain a harmonious environment is greatly appreciated. We look forward to your next visit for more memorable moments.Warm regards,
15 Aug. 2023 by Isabel Casanova
Dear Jennifer, Thank you for taking the time to share your fantastic experience at our resort. We're thrilled to hear that your stay met and exceeded your expectations, providing the quiet and peaceful atmosphere you were seeking.We're honored that you consider our resort to be the prettiest and cleanest you've stayed in. Thank you for choosing us and for your plans to return. We look forward to welcoming you back for another wonderful experience in the future.
31 Jul. 2023 by Isabel Casanova
Dear Molly, Thank you kindly for letting us know that you are your husband had an amazing time and that you enjoyed the entertainmentWe hope to see you back soon again.
14 Apr. 2023 by Isabel Casanova
Dear Kenneth,On behalf of our entire team here at Valentin Imperial Riviera Maya we thank you for your sincere and positive words regarding the time you had among us. We all look forward to welcoming you again very soon!
2 Mar. 2023 by Isabel Casanova
Dear Deron,Thank you kindly for letting us know you had a fantastic time with usWe hope to be welcoming you soon.
Valentin Imperial Rivera Maya All Inclusive - Adult Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Valentin Imperial Rivera Maya All Inclusive - Adult Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers outdoor tennis courts, a health club, and a steam room. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Valentin Imperial Rivera Maya All Inclusive - Adult Only offers 540 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Playa del Carmen hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
L´ Olivo - This restaurant specializes in Italian cuisine and serves dinner only.
Ginger - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Taman Sari - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
L´Alsace - This restaurant specializes in French cuisine and serves dinner only. Open daily.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Valentin Imperial Rivera Maya All Inclusive - Adult Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.