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4.4 out of 5

"Friendly welcoming front desk " More

By a verified traveller on Thu 14 Sep 2023

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Hotel Description

Hotel near Columbia Gorge Premium Outlets in Troutdale

In state park

Your stay at this Troutdale hotel places you within a 10-minute walk of Columbia Gorge Premium Outlets and Columbia River Gorge National Scenic Area. Glenn Otto Community Park and Edgefield Winery are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $138* Per night/room 3 Apr. - 4 Apr.

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking (No Pets)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Troutdale - Portland East ratings based on 32 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn Troutdale - Portland East

Everyone (12) Couples (6) Family (11)
5 out of 5

Posted by on 2 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Christina

Thank you so much for the review :)

5 out of 5
Friendly welcoming front desk

Posted by on 14 Sep. 2023

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Comment from Hotel Management

16 Sep. 2023 by Dee / GM

We appreciate the compliments to the front desk. Thank you for the review.

1 out of 5

Posted by , from LANSING on 13 Sep. 2023

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Comment from Hotel Management

4 Oct. 2023 by Dee / GM

Hi Carmen,I am sorry to see that we did not live up to your expectations. Please reach out if there is any feedback you can pass on to help us do better in the future.

5 out of 5
Great front desk service. Nice breakfast.

Posted by , from TIFFIN on 26 Aug. 2023

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Comment from Hotel Management

29 Aug. 2023 by Christina-Front desk

Thanks Kim, we appreciate you :)

5 out of 5
Helpful friendly staff

Posted by on 19 Jul. 2023

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Comment from Hotel Management

19 Jul. 2023 by Dee / GM

Thank you for the compliments to the staff, Elaine. We appreciate the comments and review.

5 out of 5
Quiet side of the freeway, away from the traffic areas.

Posted by on 30 May 2023

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Comment from Hotel Management

30 May 2023 by Dee / GM

Thank you, Christopher.

5 out of 5
Great service

Posted by on 1 May 2023

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Comment from Hotel Management

1 May 2023 by Dee / GM

Thank you so much Natalia!

5 out of 5
Convenient location.

Posted by on 29 Dec. 2022

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Comment from Hotel Management

29 Dec. 2022 by Christina- Front desk

Thank you so much for staying with us :)

5 out of 5

Posted by on 22 Dec. 2022

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5 out of 5
Staff was very helpful

Posted by on 27 Aug. 2022

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Comment from Hotel Management

27 Aug. 2022 by Dee / GM

Thank you John

About the Comfort Inn Troutdale - Portland East

Location 1000 NW Graham Road, Troutdale, OR 97060

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Troutdale - Portland East. Limited free parking is available on a first-come, first-served basis. This Troutdale hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn Troutdale - Portland East offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Mobile key entry is not available
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Columbia Gorge
  • Comfort Inn Columbia Gorge Gateway
  • Comfort Inn Columbia Gorge Gateway Hotel
  • Comfort Inn Columbia Gorge Gateway Hotel Troutdale
  • Comfort Inn Columbia Gorge Gateway Troutdale
  • Comfort Inn Gateway

You should know

  • Up to 3 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.