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"Our experience was fantastic, we enjoy the people very friendly good food lots of drinks thank you for wonderful service will back soon. " More

By a verified traveller on Wed 25 Apr 2018

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Hotel Description

4-star beachfront property near Playa Dorada

On the beach

Within a 15-minute walk of the property, you'll find Playa Dorada and Playa Dorada Golf Course. Fun City and Lorilar Ranch are also within 3 miles (5 km).

All-inclusive

This smoke-free property features a full-service spa, a nightclub, and 8 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

IPod docks, WiFi

The 585 individually furnished guestrooms offer WiFi and iPod docks. Flat-screen TVs come with cable channels, and other amenities include free minibar items and furnished balconies.

ROH - Deal of the Day

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$301* Per night/room 9 Dec. - 10 Dec.

Deluxe Pool View Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sun Club Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Sun Club Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Garden View Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sunscape Puerto Plata - All Inclusive ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sunscape Puerto Plata - All Inclusive

Everyone (6) Family (2)
5 out of 5

Great stay at sunscape

I think our room was not ready so they upgraded us to VIP where they have the better achool and a small pool. It was very nice. Our bar tender jaun took great care of us. I left the do not disturb sign up for two days. Forgot to remove it they even called to check on us.

Posted by , from e on 2 Apr. 2017

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4 out of 5
Pros: Very clean and neat all around. Even the beach was raked every morning to clean up seaweed and any trash left was pickedThe staff was really friendly.
Cons: The restaurants were very slow to get out food and often people that were seated after us got their food first. Needed more organization
Location: Freestyle Catamarans and snorkeling and Rancho Lorlar horseback riding were both GREAT! Lots of free and for pay water sports on the beach
The Sun Club was well worth the extra money-lots of upgraded amenities including in room WiFi, private check in, concierge, pools, bars, and snacks, plus a roped off beach area that vendors don't come into. The selection of water sports was great, and the hotel property was really clean and neat. Check in was a little crazy with so many people, until they realized we were in the Sun Club, and then we were brought to a different area for check in and greeted with warm hand towel to wash off and a complimentary drink. Best upgrade available. Unfortunately there was a big group of college graduates in the hotel and they took over the beach, pools, and activities with their own DJ, so that was disappointing made getting a drink at the public area bars challenging.

Posted by , from New York on 6 May 2016

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About the Sunscape Puerto Plata - All Inclusive

Location Carretera Luperon KM 5, Puerto Plata, Puerto Plata 547

All-inclusive Details

  • Minibar (all beverages included)
  • Taxes included
  • Buffet and à la carte dining
  • Gratuities included
  • Airport transfers not included
  • All food and beverages included

Property Features

Some rates at Sunscape Puerto Plata - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Sunscape Puerto Plata - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 8 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 9 bars/lounges. Public spaces have WiFi for a fee. This eco-friendly property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. This 4-star Puerto Plata property is smoke free.

  • 585 guestrooms or units
  • 3 levels
  • 16 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 9 bars or lounges
  • 2 conference rooms
  • Built in 1989
  • Full breakfast (free)
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Manager's reception (free)
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Sunscape Puerto Plata - All Inclusive offers 585 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers. Renovation of all guestrooms was completed in February 2016.

  • Private balcony (furnished)
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 7 AM to 11 AM. The property hosts a free manager's reception daily.

Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Gohan (Adults Only) - This restaurant specializes in Asian cuisine and serves dinner only.

Da Mario - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Gaucho Grill - This restaurant specializes in Argentinean cuisine and serves dinner only.

Castaways - This restaurant specializes in Caribbean cuisine and serves dinner only.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Sunscape Puerto Plata - All Inclusive

Policies

Please note: Himitsu restaurant caters to adults only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 16 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No elevators
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Sunscape Puerto Plata - All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Children Stay Free

Book a stay in any room or rate plan for travel August 19 - December 22, 2019, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 26-30, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Children Stay Free

Book a stay in any room or rate plan for travel August 16 - December 22, 2020, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 24-28, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

url importing https://www.travelocity.ca/Puerto-Plata-Hotels-Sunscape-Puerto-Plata---All-Inclusive.h13074207-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.