Get an overview of this hotelElegant adults-only resort on the beach

Popular property highlights

Breakfast included
Outdoor pool
24-hour front desk
Multilingual staff
Concierge services

With a stay at Viva Wyndham V Heavens - Adults Only - All Inclusive in Puerto Plata, you'll be on the beach and minutes from Playa Dorada Golf Club, and close to Lorilar Ranch.

This 4-star resort is within the vicinity of Amber Museum.

Make yourself at home in one of the 180 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this resort include concierge services, gift shops/newsstands, and a hair salon.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 5 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a beach bar or a poolside bar. A complimentary buffet breakfast is included.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Viva Wyndham V Heavens - Adults Only - All Inclusive

Renovations & Closures

The property will be renovating from 01 October 2017 to 15 October 2017 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Resort Amenities

Viva Wyndham V Heavens - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viva Wyndham V Heavens - Adults Only - All Inclusive like an outdoor pool and an outdoor tennis court.

A complimentary breakfast is offered. Dining is available at one of the resort's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a poolside bar. This all-inclusive resort also offers a spa tub, a fitness center, and a garden.

  • 24-hour front desk 
  • Total number of rooms - 180 
  • Number of floors - 3 
  • Coffee/tea in common areas 
  • Free breakfast 
  • Concierge services 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Tours/ticket assistance 
  • Pool umbrellas 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Poolside bar 
  • Beach bar 
  • Porter/bellhop 
  • Luggage storage 
  • Year Built 2015 
  • Number of restaurants - 5 
  • Outdoor tennis court 
  • Snack bar/deli 
  • Beach umbrellas 
  • Free pool cabanas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Outdoor pool 
  • Wedding services 

Internet

Available in all rooms: Free WiFi

Room Amenities

  • Linens provided 
  • Towels provided 
  • Furnished balcony or patio 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Iron/ironing board 
  • In-room safe 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 

Where to Eat

Guests are offered a complimentary buffet breakfast.

V Kitchen - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Blend - This restaurant specializes in fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Rosmarino - This beach restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Puebla 222 - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sofrito - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and complimentary bicycles are featured at the resort. An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby 
  • Free bicycles on site 
  • Golf lessons available nearby 
  • Fitness classes on site 
  • Kayaking on site 
  • Motor boating on site 
  • Parasailing on site 
  • Pilates classes on site 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Scooter/moped rentals on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Beach volleyball on site 
  • Beach yoga on site 
  • Boat tours on site 

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Guests who book a Honeymoon rate plan must present a valid marriage certificate issued within 6 months of travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Minimum guest age is 18
Caters to adults only
No rollaway/extra beds available
No cribs (infant beds) available
No elevators

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Viva Wyndham V Heavens Adults All Inclusive Puerto Plata
  • Viva Wyndham V Heavens Adults All Inclusive
  • Viva Wyndham V Heavens Adults Puerto Plata
  • Viva Wyndham V Heavens Adults Only All Inclusive

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Viva Boomer Package-US Residents Only

Book a stay in any room or rate category now for travel anytime, and receive a personalised check-in, priority luggage delivery to room, room upgrade (subject to availability), in-room welcome amenities, choice of books and board games, dance classes (upon request), priority at a la carte restaurant reservations, 10 % discount in affiliated stores, 10% discount on meals and beverages additional to the all-inclusive package, and late check-out (subject to availability).

Must book an applicable rate category to receive benefits. Valid for US residents only. Available for guests 60 years and older (ID required upon check-in). Full details at check-in. Upgrade is reflected in rate displayed at time of booking. Offer subject to availability. Taxes and gratuity may not be included. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Resort Credit Offer

Book a 4-night minimum stay for travel now - December 21, 2017 and receive resort credit of USD 75 per person per stay in the following amounts: USD 25 resort credit for spa treatments of USD 60 or more; USD 20 resort credit for romantic dinner of USD 50 or more; USD 15 resort credit for boutique store purchases of USD 30 or more; and USD 15 resort credit for wine purchases of USD 40 or more.

Must book a 4-night minimum stay to receive benefits. Resort credit and redemption details provided at check-in. Taxes and gratuity may not be included. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not available to travelers on fan trips, for travel agents, or as employee rates or complimentary stays. Applicable services are subject to change without prior notice. Offer is not valid with groups/conventions, fan trips, or for employee rates, and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Girlfriend Getaway Offer

Book a stay in any room or rate category and receive a manicure or pedicure service per person (2 people maximum), fruits and sparkling wine upon arrival, room service with mimosa, 1 group photo, Yoga classes, cooking classes, cocktail classes, DJ classes, and massage classes (surcharge applies).

Full details at check-in. Offer surcharge is USD 75 per room (2 people) and extra person surcharge is USD 30. This offer does not include the room rate. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Special Wedding Offer

Book an onsite wedding event and receive an upgrade to an ocean view room category with king bed, subject to availability, in-room breakfast morning after wedding, fruit basket in room, late morning housekeeping service, civil judge and legal expenses (excludes legalization), in-room honeymoon surprise, wedding coordinator and translation services, late check-out, subject to availability, romantic dinner for 2 persons, bridal bouquet; wedding cake and sparkling wine for up to 20 persons, background music, decorations, 10 color photos, and reception dinner the night of the wedding.

Must book a stay and an onsite wedding event to receive benefits. Guests must contact the hotel directly to arrange wedding services; contact information is provided on the booking confirmation email. Full details at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Honeymoon Special Offer

Book a minimum 3-night stay in any room category and receive an upgrade to a higher room category, subject to availability, 1 bottle of sparkling wine, a fruit basket, an appetizer tray, a 7” x 4” photo, and 2 t-shirts.

Must book a minimum 3-night stay to receive benefits. Full details at check-in. Guests booked in a Honeymoon rate plan must present their official wedding/civil partnership certificate at check-in; date of travel cannot exceed 6 month from marriage date. If official marriage certificate is not presented at check-in, the hotel reserves the right to amend the room rate. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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