Get an overview of this hotelElegant adults-only resort on the beach

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Outdoor pool
Laundry facilities

This 4-star resort is within the vicinity of Amber Museum.

With a stay at Viva Wyndham V Heavens - Adults Only - All Inclusive in Puerto Plata, you'll be on the beach and minutes from Playa Dorada Golf Club, and close to Lorilar Ranch.

Make yourself at home in one of the 180 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 5 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a beach bar or a poolside bar. A complimentary buffet breakfast is included.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Viva Wyndham V Heavens - Adults Only - All Inclusive

Renovations & Closures

During renovations, the resort will make every effort to minimize noise and disturbance.
The property will be renovating from 01 October 2017 to 15 October 2017 (completion date subject to change). The following areas are affected:
  • Swimming pool

Resort Amenities

All-Inclusive Details

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Surfing/boogie boarding

Land activities

  • Tennis
  • Volleyball

Lessons/classes/games

  • Yoga

Resort Amenities

Viva Wyndham V Heavens - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Viva Wyndham V Heavens - Adults Only - All Inclusive features an outdoor tennis court and an outdoor pool. Dining is available at one of the resort's 5 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a poolside bar. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive resort also offers a spa tub, a fitness center, and spa services. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Total number of rooms - 180 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Pool umbrellas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Beach bar 
  • Poolside bar 
  • Luggage storage 
  • Beach sun loungers 
  • Beach towels 
  • Free self parking 
  • Year Built 2015 
  • Number of restaurants - 5 
  • Outdoor tennis court 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Outdoor pool 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Room service (24 hours) 

Where to Eat

V Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Rosmarino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Blend - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Puebla 222 - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Sofrito - This restaurant specializes in local cuisine and serves dinner only. Open daily.

24-hour room service is available.

Guests are offered a complimentary buffet breakfast.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby 
  • Snorkeling nearby 
  • Fitness classes on site 
  • Basketball on site 
  • Kayaking on site 
  • Pilates classes on site 
  • Sailing on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Beach volleyball on site 
  • Beach yoga on site 

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body wraps 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued within 6 months of travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 18

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

Resort Name

  • Viva Wyndham V Heavens Adults All Inclusive Puerto Plata
  • Viva Wyndham V Heavens Adults All Inclusive
  • Viva Wyndham V Heavens Adults Puerto Plata
  • Viva Wyndham V Heavens Adults Only All Inclusive

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property.

Viva Boomer Package-US Residents Only

Book a stay in any room or rate category now for travel anytime, and receive a personalised check-in, priority luggage delivery to room, room upgrade (subject to availability), in-room welcome amenities, choice of books and board games, dance classes (upon request), priority at a la carte restaurant reservations, 10 % discount in affiliated stores, 10% discount on meals and beverages additional to the all-inclusive package, and late check-out (subject to availability).

Must book an applicable rate category to receive benefits. Valid for US residents only. Available for guests 60 years and older (ID required upon check-in). Full details at check-in. Upgrade is reflected in rate displayed at time of booking. Offer subject to availability. Taxes and gratuity may not be included. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Resort Credit Offer

Book a 4-night minimum stay for travel now - December 21, 2017 and receive resort credit of USD 75 per person per stay in the following amounts: USD 25 resort credit for spa treatments of USD 60 or more; USD 20 resort credit for romantic dinner of USD 50 or more; USD 15 resort credit for boutique store purchases of USD 30 or more; and USD 15 resort credit for wine purchases of USD 40 or more.

Must book a 4-night minimum stay to receive benefits. Resort credit and redemption details provided at check-in. Taxes and gratuity may not be included. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not available to travelers on fan trips, for travel agents, or as employee rates or complimentary stays. Applicable services are subject to change without prior notice. Offer is not valid with groups/conventions, fan trips, or for employee rates, and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Girlfriend Getaway Offer

Book a stay in any room or rate category and receive a manicure or pedicure service per person (2 people maximum), fruits and sparkling wine upon arrival, room service with mimosa, 1 group photo, Yoga classes, cooking classes, cocktail classes, DJ classes, and massage classes (surcharge applies).

Full details at check-in. Offer surcharge is USD 75 per room (2 people) and extra person surcharge is USD 30. This offer does not include the room rate. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Special Wedding Offer

Book an onsite wedding event and receive an upgrade to an ocean view room category with king bed, subject to availability, in-room breakfast morning after wedding, fruit basket in room, late morning housekeeping service, civil judge and legal expenses (excludes legalization), in-room honeymoon surprise, wedding coordinator and translation services, late check-out, subject to availability, romantic dinner for 2 persons, bridal bouquet; wedding cake and sparkling wine for up to 20 persons, background music, decorations, 10 color photos, and reception dinner the night of the wedding.

Must book a stay and an onsite wedding event to receive benefits. Guests must contact the hotel directly to arrange wedding services; contact information is provided on the booking confirmation email. Full details at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Honeymoon Special Offer

Book a minimum 3-night stay in any room category and receive an upgrade to a higher room category, subject to availability, 1 bottle of sparkling wine, a fruit basket, an appetizer tray, a 7” x 4” photo, and 2 t-shirts.

Must book a minimum 3-night stay to receive benefits. Full details at check-in. Guests booked in a Honeymoon rate plan must present their official wedding/civil partnership certificate at check-in; date of travel cannot exceed 6 month from marriage date. If official marriage certificate is not presented at check-in, the hotel reserves the right to amend the room rate. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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