Tried checking in on 1/21 our flight was late so we didnt arrive until 11pm, after checking in staff pointed to an area where the elevator was, he did not make us feel welcomed at all. Get to our floor and some creepy guy who was staying there followed us to our room to see which room we were staying in. The room was disgustingly dirty, fridge had some white residue on top of it, sheets were yellow, mattress had what seems to be blood stains on it, and had black spots in the crevices of the matches(wasnt sure if it was bed bugs or not), the room was nothing like the pictures and super small. The bathroom was as big as a closet and disgusting. Immediately went to the office to check out not even 20 minutes into our stay, staff wasnt even concerned about why we wanted to leave. Was told we would get a full refund, then the manager was never around to speak to 2 different staff members gave us 2 different answers. Later, I was told that I would still be charged for a day eventhough we were dissatisfied and spent less than 20 mins in the hotel. Every time i have called to speak with the manager she never seems to be working, then was told she only works one day of the week. This place is super sketchy, the staff are not helpful at all, and nonchalant about new guest staying.