The property was beautiful but staff wasn’t very helpful. We got a room with a jacuzzi and all 4 days I asked for it to get fixed because I wanted to use it and they would come to the room but never resolve anything. Also we found an old rusty razor on the floor which we could have stepped on. Asked for towels 3x and they never arrived. Good luck calling for any kind of room service in the evening, takes at least an hour for anything. The breakfast buffet wasn’t bad but dinner Buffett was HORRRRRRIBLE. While there is restaurants on site they make it a hassle to be able to have dinner at any of them. They are never full but won’t budge on letting you sit. All dinner reservations must be made 1 day ahead and in person, meaning, good luck on your first day because you weren’t there the day before. Also, they can’t be made until 1pm, so if your like us and wanted to go out and explore, you won’t get any reservations unless you are physically there at 1pm the day before you want to have dinner at their restaurant. Out of our 5 day stay, we only managed to make 1 dinner reservation, so much for all inclusive.