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Reviews

3.9 / 5Good
177 reviews

Amenities

  • Pool
  • All-inclusive
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Marietas Islands
    2 min walk
  • Popular Location
    Cruise Ship Terminal
    9 min walk
  • Popular Location
    La Isla
    14 min walk
  • Airport
    Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    13 min drive

Book online or call:

1-855-857-9091

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    Puerto Vallarta

    Located on the beach, The Hacienda at Hilton Puerto Vallarta - All-Inclusive - Adults Only is in Puerto Vallarta's North Hotel Zone neighborhood. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Nuevo Vallarta Beach. Vallarta Adventures and Aquaventuras Park Vallarta are also worth visiting.

    Popular Location

    What's nearby

    • Marietas Islands - 2 min walk
    • Cruise Ship Terminal - 9 min walk
    • La Isla - 14 min walk
    • International Convention Center - 5 min drive
    • Bay of Banderas - 6 min drive

    Getting around

    • Central Camionera Station - 13 min drive
    • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 12 min drive

    Restaurants

    • Talvera – Restaurant offering international cuisine. Serves breakfast and lunch daily.

    About this property

    The Hacienda at Hilton Puerto Vallarta - All-Inclusive - Adults Only

    Spend the day catching some rays at the beach, relaxing by one of The Hacienda at Hilton Puerto Vallarta - All-Inclusive - Adults Only's 3 outdoor swimming pools, or pampering yourself at the full-service spa. All 192 rooms offer wired Internet, furnished balconies, and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.

    All-inclusive details

    All-inclusive room rates at The Hacienda at Hilton Puerto Vallarta - All-Inclusive - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

    Gratuities and taxes

    Gratuities are included and additional gratuities at guests' discretion are accepted.

    Food and beverages

    All buffet and à la carte meals, snacks, and beverages included
    In-room minibar (all beverages included)

    Activities and facilities/equipment

    All onsite activities and use of facilities and equipment are included.

    Property amenities

    Internet

    Available in all rooms: Wired Internet (MXN 190.00 per day)
    Available in some public areas: WiFi (MXN 190.00 per day)

    Parking and transportation

    Self parking: MXN 50 per night

    Food and drink

    All buffet and à la carte meals, snacks, and beverages included
    1 restaurant and 1 coffee shop/café
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    24-hour fitness center
    3 outdoor pools
    Full-service spa

    Family friendly

    3 outdoor pools
    Dry cleaning service

    Conveniences

    Elevator
    Front-desk safe
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Meeting rooms

    Outdoors

    Beachfront location
    Garden
    Rooftop terrace

    Spa

    Body scrubs
    Body treatments
    Facials
    Hydrotherapy
    Massages
    Sauna
    Spa open daily
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Ceiling fan
    Premium bedding

    Bathroom

    Free toiletries
    Shower

    Entertainment

    Flat-screen TV
    Premium channels
    Satellite channels

    Food and drink

    Espresso maker
    Free bottled water
    Minibar

    Outdoor space

    Furnished balcony

    More

    Desk
    Iron/ironing board
    Safe
    5 - Excellent
    72
    4 - Good
    51
    3 - Okay
    28
    2 - Mediocre
    18
    1 - Poor
    8
    4.3
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    4.2
    Property condition

    3/5

    • Liked: Cleanliness
    • Disliked: Staff & service, amenities

    Service and amenities were just ok, several misses from staff that were annoying, but couldn’t be overcome. The room had small issues, too few towels, locks not working, toilet running...but the pool and location were amazing. It was fine for the price but didn’t take my breath away

    Stayed 5 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Food and service were great. They upgraded our room for free.

    Stayed 7 nights in Feb. 2020

    3/5

    • Liked: Staff & service, property conditions & facilities

    This was our second time to the resort. The first was excellent but this time the service level seems to be slipping. Getting dinner reservations anytime between 6-9 was nearly impossible but when you walked by the restaurants they were half empty. The system was just not working.

    Stayed 7 nights in Feb. 2020

    3/5

    • Liked: Cleanliness
    • Disliked: Amenities

    The property was beautiful but staff wasn’t very helpful. We got a room with a jacuzzi and all 4 days I asked for it to get fixed because I wanted to use it and they would come to the room but never resolve anything. Also we found an old rusty razor on the floor which we could have stepped on. Asked for towels 3x and they never arrived. Good luck calling for any kind of room service in the evening, takes at least an hour for anything. The breakfast buffet wasn’t bad but dinner Buffett was HORRRRRRIBLE. While there is restaurants on site they make it a hassle to be able to have dinner at any of them. They are never full but won’t budge on letting you sit. All dinner reservations must be made 1 day ahead and in person, meaning, good luck on your first day because you weren’t there the day before. Also, they can’t be made until 1pm, so if your like us and wanted to go out and explore, you won’t get any reservations unless you are physically there at 1pm the day before you want to have dinner at their restaurant. Out of our 5 day stay, we only managed to make 1 dinner reservation, so much for all inclusive.

    Stayed 4 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Feb. 2020

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