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Beachside getaway
At this Punta Cana property, you'll be within 9 miles (15 km) of Macao Beach and 16 miles (25 km) of Hard Rock Golf Club at Cana Bay. Arena Gorda Beach and Iberostar Golf Course are within 16 miles (25 km).
All-inclusive
This smoke-free property features free water park access, a casino, and a full-service spa. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus.
WiFi, balconies
The 813 individually decorated guestrooms offer WiFi and minibars. Other amenities include balconies, TVs, and room service.
1 Dec. 2019 by Ksenia Romashova Assistant Manager
Dear Anushka, Thank you for choosing our hotel for your vacation and for sharing your impression about your stay at our resort. It is a pleasure to know that you enjoyed our great location and beach, as well as Brasilian restaurant, we are very happy to know that our team provided an excellent service. However, we deeply regret that you did not find the food to your satisfaction and we wish to extend our apologies for any inconvenience about this matter. Your comments are really appreciated, as they help us in our continuous effort to exceed the expectations and experiences of our guests. Once again, thanks for your valuable comments since it is mostly through the comments of our guests that we realize the improvements that must be made and this constantly leads us towards excellence. Best regards, Ksenia Romashova Assistant Manager
5 Nov. 2019 by Ksenia Romashova Assistant Manager
Dear Guests, Thank you for taking the time to think and write a review about our Resort and our facilities and services. We do believe that customer feedback is the most valuable source of information that's why we have taken the proper notes about the service from housekeeping and food&beverage staff of the hotel in order to forward it straight to our managers involved and take the corrective measures about this situation. We are really sorry about this experience, and we are not used to offer it to the guests. Please note that all our services and activities are provided to all the types of guests, independently of their nationality or social group. Even though we are going to keep working in shaping the skills of our staff in order to reach the excellence. Once again, we offer you an apology and hope that despite this situation you will be able to give us another chance in the future. Kind regards, Ksenia Romashova Assistant Manager
22 Oct. 2019 by Ksenia Romashova Assistant Manager
Dear Guests, Thank you for dedicating some time to express your comment and opinion about our resort Grand Sirenis Punta Cana Casino & Aquagames. Your positive and negative feedback gives us the opportunity to keep doing things right and make some positive changes that take us to strive the excellence. We appreciate that you loved the rooms, the beauty of the hotel itself and its beaches. We sincerely apologize for any inconvenience inside the room, these comments were passed to Maintnance Manager for improving. We hope that despite these drawbacks, you can give us the opportunity to welcome you back. Best regards, Ksenia Romashova Assistant Manager
16 Oct. 2019 by Ksenia Romashova Assistant Manager
Dear Guests, Receive our gratitude for taking the time to express your review about your recent stay in Grand Sirenis Punta Cana Casino & Aquagames. It is very nice to read your positive feedback and that you loved the beautiful grounds. According to your rating, our hotel has not lived up to your expectations that is why we want to express our apologies. As this action saddens us a lot that we intend to have the 100% satisfaction of all our guests. But as you might know, all guests’ comments and suggestions help us to find our areas of opportunity to be better and strive excellently. It is very disappointing to read the biggest let down was our staff. That normally tend to be the opposite, as the friendliness is very characteristic of our staff. But, definitely the language barrier can be an impediment sometimes; taking into consideration, we have developed an intensive program for languages with the Human Resources Department to improve communication skills, focusing on English classes. Hopefully, you will give us a second opportunity to change this negative perceptive that has shaded all the positive things we offer. A greeting from the Heart, Ksenia Romashova Assistant Manager
4 Oct. 2019 by Denia Cedano Assistant Manager
Dear Guests, We appreciate the time invested to share us your comments about the resort Grand Sirenis Punta Cana Casino & Aquagames. The biggest reward we can receive is comments like yours that inspire us to keep working very hard to strive for excellence. Our main priority is to guarantee your maximum level of satisfaction and we feel happy that we achieved it through your visit. We appreciate your positive remarks about our facilities and professional and friendly staff. We cannot wait for your return and pamper you as you deserve. Yours Faithfully, Denia Cedano Assistant Manager
26 Sep. 2019 by Denia Cedano Assistant Manager
Dear Guest, Thank you so much for giving us your qualification about our resort Grand Sirenis Punta Cana Casino & Aquagames. Nothing can be more rewarding than knowing that you had a wonderful vacation. Guarantee the maximum satisfaction of all our guests is our main priority and we feel so pleased that we can say we have exceeded all your expectations through our friendly staff and the entertainment. We are going to congratulate Back panther for doing an excellent job. We hope to be providing you an unforgettable stay for your next family vacations! Cordially, Denia Cedano Assistant Manager
31 Aug. 2019 by Denia Cedano Assistant Manager
Dear Guest, We value that you have dedicated part of your time to be able to give us your score about our Grand Sirenis Punta Cana Casino & Aquagames resort. It is very satisfying that our mission of gift an unforgettable experience and going above the expectations have been archived with your vacations. Thank you very much to let us know that you enjoy the our facilities and our room. We cannot wait to welcome you and keep pamper you as you deserve. Best regards, Denia Cedano Assistant Manager
30 Jul. 2019 by Denia Cedano Assistant Manager
Dear guest, Thank you for dedicating some time to express your comment and opinion about our resort Grand Sirenis Punta Cana Casino & Aquagames. Your positive and negative feedback gives us the opportunity to keep doing things right and make some positive changes that take us to strive the excellence. We appreciate that you have found an enjoyable time at the waterpark. We would like to express our sincere apology for not being able to achieve your maximum level of satisfaction even though we are very committed to it. We are going to take note of the sofa bed. We know that the seaweed can be some annoying that is why we implement a daily cleaning and use them as fertilizer, to help our planet be more ecological. We hope that despite this drawbacks, you can give us the opportunity to welcome you back. Best regards, Denia Cedano Assistant Manager
8 May 2019 by Denia Cedano Asistente de Dirección
Estimado Maximilano, Gracias por hacernos saber su opinión sobre nuestro hotel Grand Sirenis Punta Cana Casino & Aquagames. Como compañía de servicio al cliente, nos esforzamos por garantizar las mejores vacaciones para todos nuestros huéspedes. Estamos muy decepcionados de no haber podido satisfacer todas sus necesidades. Nos gustaría leer todos sus comentarios y sugerencias para hacer cambios positivos y fortalecer nuestras debilidades. Queremos que nos brinde la oportunidad de mostrarle las impresiones inolvidables que solo Grand Sirenis puede experimentar. Cordialmente, Denia Cedano Asistente de Dirección
30 Mar. 2019 by Denia Cedano Assistant Manager
Dear guest, We appreciate that you have taken the time to evaluate our resort Grand Sirenis Punta Cana Casino & Aquagames. Thank you for acknowledging our good services. We feel very happy to learn that we provided an incredible experience as it is our main purpose. We cannot wait to have the opportunity to welcome you back and keep pampering you just as you deserve. Cordially, Denia Cedano Assistant Manager
Some rates at Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 12 bars/lounges. WiFi is available in public spaces for a fee. This beach property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. A complete renovation of Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive was completed in December 2018. This 4-star Punta Cana property is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. In-room wireless Internet access is available for a surcharge. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Macao - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ikebana - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Le Relais Gourmand (Cost) - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Cinecitta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
La Gira Rodizio - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
This property accepts local currency (DOP) only for all onsite payments.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
