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 Québec City • 1 Room
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Complexe Les Neiges

3-star property
1910 Boulevard Les Neiges, Saint Ferreol les Neiges, QC 1-855-887-0424

Points Of Interest

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Hotel Description

Family-friendly 3-star hotel near Mont Sainte-Anne

Close to the boardwalk/promenade

Stay at this Saint Ferreol les Neiges hotel and you'll be within half a mile (1 km) of Le Saint-Ferreol Golf Course and 2 miles (3 km) of Jean Larose Falls. Mont Sainte-Anne and Le Grand Vallon Golf Club are also within 2 miles (3 km).

Family-friendly fun

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Families will appreciate the playground and onsite laundry facilities. There's a seasonal outdoor pool on site, and a terrace and a garden are also provided.

Basic Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
CA $88* Per night/room 30 Apr. - 1 May

Superior Room, Mezzanine

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Condo, 2 Double Beds, Kitchen, Mezzanine

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed (Kitchenette)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Loft, 2 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

About the Complexe Les Neiges

Location 1910 Boulevard Les Neiges, Saint Ferreol les Neiges, QC G0A 3R0

Property Features

Complexe Les Neiges offers its guests a seasonal outdoor pool, a terrace, and a garden. WiFi is free in public spaces. The family-friendly Complexe Les Neiges also features a picnic area, concierge services, and laundry facilities. Free self parking is available. This 3-star Saint Ferreol les Neiges hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 2 levels
  • Built in 1985
  • Poolside lounge chairs
  • Self-service laundry
  • Express check-out
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Complexe Les Neiges offers 25 accommodations, which are accessible via exterior corridors and feature private pools and coffee/tea makers. These individually decorated accommodations include dining tables. 36-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Saint Ferreol les Neiges hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Private pool
  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Heating
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

There is no front desk at this property. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

This property does not have a front desk. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • No front desk
  • Debit cards not accepted
  • Private entrance
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 12
  • Credit card pre-authorization
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Virtual front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50 per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Complexe Neiges Condo Saint Ferreol les Neiges
  • Complexe Neiges Condo
  • Complexe Neiges Saint Ferreol les Neiges
  • Complexe Neiges
  • Complexe Les Neiges Hotel
  • Complexe Les Neiges Saint Ferreol les Neiges
  • Complexe Les Neiges Hotel Saint Ferreol les Neiges

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.