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 Niagara-on-the-Lake •1 Room
 Niagara-on-the-Lake • 1 Room
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Residence & Conference Centre - Niagara-on-the-Lake

2-star property
137 Taylor Road, Niagara-on-the-Lake, ON 1-855-887-0424
3.5 out of 5
Good!
See all 12 travelocity Reviews

"It was clean and comfortable and the price was very reasonable for a family of 4. Complimentary coffee and fruits in the lobby was a nice touch. The ... " More

By a verified traveller on Mon 24 Jun 2019

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Hotel Description

Family-friendly stay near Outlet Collection at Niagara

Glendale stay

With a stay at this Glendale hotel, you'll be within half a mile (1 km) of Outlet Collection at Niagara and 9 miles (15 km) of Clifton Hill. Also within 9 miles (15 km) are Fallsview Casino and Fallsview Indoor Waterpark.

Winery, terrace

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Families will appreciate the arcade/game room and onsite laundry facilities. A coffee shop, a terrace, and a garden are also on offer.

Basic Suite, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max
CA $120* Per night/room 15 May - 16 May

Suite, 2 Bedrooms, Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Residence & Conference Centre - Niagara-on-the-Lake ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Residence & Conference Centre - Niagara-on-the-Lake

Everyone (10) Family (1)
2 out of 5
Unfortunately, our stay was not enjoyable. Hard beds, the room was extremely hot and apparently the guests and staff are not able to control it in any way. No chairs to sit at the table to eat. We were trying open the windows to cool it down, but they only opened a few inches so we were in a sauna the whole time. The front desk lady found us one fan to use to try to help so at least my children got to cool down and get a bit of sleep. Will not reccommend or stay at ever again.

Posted by on 8 May 2023

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Comment from Hotel Management

23 May 2023 by P. Carson

Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. You are welcome to connect with our property directly discuss your experience and hope that we can turn it around.

3 out of 5

Posted by on 9 Jun. 2019

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4 out of 5
It was clean and comfortable and the price was very reasonable for a family of 4. Complimentary coffee and fruits in the lobby was a nice touch. The main issue was that the building was hard to locate on campus especially in the dark, and there was no clear direction!

Posted by on 24 Jun. 2019

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3 out of 5

Posted by on 9 Jun. 2019

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5 out of 5

A Surprise

Pros: Large comfortable rooms.
Cons: It was not easy to find in the dark. Perhaps more signs on the road would be helpful.
Location: The location was practical for the trip. It is a short distance from the Falls.
We did not know this was a college dormitory being put to practical use during the summer. The rooms were large and comfortable. The building is at the back of the campus and not easy to locate in the dark, but there were signs on the road guiding us to the location. I would recommend staying here.

Posted by , from Lexington, KY on 28 Aug. 2018

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1 out of 5

Dorm Room, not a hotel

Pros: nothing
Cons: no comment
Location: no comment
We checked into our "hotel" room and discovered that this was a college dorm room instead of a hotel. We were very disappointed in the advertising from the website. We decided not to stay and cancelled our stay as soon as we took a look at the room. We did not receive any reimbursement for the 2-night stay we had already prepaid. We did receive an 800 number to call, but this really did not help any. We found a hotel close by to stay instead.

Posted by on 2 Sep. 2017

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4 out of 5

Great Value! Rooms were immaculate!

Pros: Great staff and immaculately clean rooms.
Cons: The decor is very basic.
Location: Convenient location to Niagara on the Lake Wine Country, Niagara on the Lake, the Outlet malls, food and Niagara Falls.
The staff were wonderful, the rooms were very clean. Convenient to beautiful Niagara on the Lake and Wine country and minutes to Niagara Falls. The staff, especially Emmah P. were very helpful and friendly. Emmah was spot on in her recommendations of where to eat and what to see. We would stay here again and recommend this hotel to all our friends.

Posted by , from Louisville KY on 8 Aug. 2017

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4 out of 5
Was great I would recommend it quite place clean rooms not problems at all and the price good

Posted by on 26 Jun. 2017

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5 out of 5

Great location.

Pros: Location and price.
Location: Niagara on the lake, Niagara Falls and Welland canal.
Close to all attractions. Great price for the area.

Posted by , from windsor ont on 20 Aug. 2016

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5 out of 5

Nice

We love it staff is very friendly we highly Recommend.

Posted by , from new york on 21 Aug. 2015

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About the Residence & Conference Centre - Niagara-on-the-Lake

Location 137 Taylor Road, Niagara-on-the-Lake, ON L0S 1J0

Property Features

A winery is on site. There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Residence & Conference Centre - Niagara-on-the-Lake. Free self parking is available. Smoking is allowed in designated areas at this Niagara-on-the-Lake hotel.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Winery on site
  • Deli
  • Charging station for electric cars
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: St. Catharines Station (9.8 km / 6.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Residence & Conference Centre - Niagara-on-the-Lake offers 100 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Accommodations offer separate dining areas and include desks. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers. This Niagara-on-the-Lake hotel provides complimentary wired and wireless Internet access. Televisions come with satellite channels. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided weekly.

  • Dining room
  • Television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Shower
  • Housekeeping (weekly)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

  • No cribs (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Children stay free 12
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Niagara-on-the-Lake Residence
  • Residence Hotel Niagara-on-the-Lake
  • Residence Niagara-on-the-Lake
  • Residence Conference Centre Niagara on the Lake

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.