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"Clean rooms; friendly and efficient staff; convenient location. " More

By a verified traveller on Sat 18 Dec 2021

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Hotel Description

Hotel near Crabtree Valley Mall in Raleigh

Northwest Raleigh stay

Your stay at this Northwest Raleigh hotel places you within 3 miles (5 km) of Crabtree Valley Mall and William B. Umstead State Park. Laurel Hills Park and Shelley Lake Park are also within 3 miles (5 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $138* Per night/room 14 Apr. - 15 Apr.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Raleigh Crabtree Valley Hotel ratings based on 26 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Raleigh Crabtree Valley Hotel

Everyone (7)
5 out of 5

Posted by , from ARNOLD on 30 Jul. 2022

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5 out of 5
Clean rooms; friendly and efficient staff; convenient location.

Posted by , from ANDOVER on 18 Dec. 2021

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Comment from Hotel Management

22 Dec. 2021 by Chloe

Thank you for taking the time to share this glowing review of your experience at our hotel! It is wonderful to hear that you hold our staff in high regard as well as our accommodations. I will be certain to share your comments with our staff who truly love making our guests feel welcome. Please find a reason to visit us again soon!

5 out of 5
I would recommend staying at this hotel. Even though the outside of the building looks like a staircase, the rooms have been updated. The breakfast is good (scrambled eggs, sausage biscuits, waffles, blueberry muffins, oatmeal, etc). In addition the staff is very friendly and if you ask what sites to visit, they will give you ideas. They also recommend places to eat (O’Malleys and Fresh Ice Cream).

Posted by on 21 Nov. 2021

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Comment from Hotel Management

23 Nov. 2021 by Chloe

Thank you for taking the time to share your kind review. I’m glad you found our location convenient and accommodations and staff pleasant. We look forward to being your hotel of choice when in the area.

4 out of 5

Posted by on 1 Aug. 2021

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4 out of 5
Quiet, comfortable. Next door to Panera Tub was slick. Could use some non skid strips

Posted by on 28 Oct. 2019

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Comment from Hotel Management

4 Nov. 2019 by Miss Chris

Dear Valued Guest, Thank you so much for your feed back. We are making improvements and we are checking all the tubs so that there aren't any problems. We hope to see you again the next time you are in Raleigh. Sincerely, Chris Custodio, General Manager

1 out of 5
This property is creepy, old and disgusting. I would not stay here again- thankfully all I needed was a place to sleep for a few hours.

Posted by on 19 Oct. 2019

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Comment from Hotel Management

19 Oct. 2019 by Chris Custodio, General Manager

We apologize that you didn't enjoy your stay. We are currently under renovations to make us more modern. We do hope you give us another opportunity in the future to show you our improvements. Thank you, Chris Custodio, General Manager

4 out of 5

Posted by on 11 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Chris

Dear Valued Guest, Thank you very much for taking the time to share your feedback about our hotel. We greatly appreciate it. We look forward to your next visit. Sincerely, Chris Custodio, General Manager

3 out of 5

One night stay!

We only stayed one night so not much say! Everything went great. Hotel staff very friendly especially to my children they were greeted with fresh baked cookies that were free! The breakfast was really great and was included in the price of the hotel!

Posted by , from Jacksonville, NC on 13 Aug. 2017

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3 out of 5

short notice stay

Pros: mattress was firm and I slept well
Cons: need better eggs for breakfast (these were worst I've ever tried to eat and hot oatmeal vice instant would be a big improvement
Location: bad parking but was near several brestaurants
room was comfortable though bed was a little high and difficult to sit on. breakfast was adequate but far from exceptional.

Posted by , from hayes, va on 18 Mar. 2017

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4 out of 5

Good Buy for the Money

Pros: We try to find a close hotel to where our daughter's family lives.
Location: The mall is close by and there were plenty of shopping opportunities
It was comfortable. The breakfast was quite adequate.

Posted by , from Little Rock on 24 Mar. 2015

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About the Best Western Plus Raleigh Crabtree Valley Hotel

Location 6209 Glenwood Ave, Raleigh, NC 27612

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:

  • Swimming pool

Property Features

Best Western Plus Raleigh Crabtree Valley Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Raleigh Crabtree Valley Hotel. Self parking is free. This Raleigh hotel is smoke free.

  • 131 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Raleigh Crabtree Valley Hotel offers 131 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • HD television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plus Raleigh Crabtree Valley
  • Best Western Plus Raleigh Crabtree Valley Hotel Hotel
  • Best Western Plus Raleigh Crabtree Valley Hotel Raleigh
  • Best Western Plus Raleigh Crabtree Valley Hotel Hotel Raleigh

You should know

  • The seasonal pool will open in June and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.