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"This is a hotel for budget, not comfort. The staff is not too warm and friendly. The hotel was recently renovated and the rooms are nice and cozy. The ... " More

By a verified traveller on Sun 07 Aug 2016

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Hotel Description

Hotel perfectly located for exploring North Hills

North Hills stay

Within a 10-minute walk of this North Hills hotel, you'll find Duke Raleigh Hospital and Duke university affiliated physicia. North Hills Shopping Center and Raleigh Flea Market are also within 3 miles (5 km).

Free breakfast

Free WiFi in public areas, a picnic area, and a safe deposit box are available at this hotel. Enjoy the free on-the-go breakfast each morning. Laundry facilities and barbecue grills are also provided.

Extended Stay America Suites North Raleigh Wake Forest Rd ratings based on 19 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Suites North Raleigh Wake Forest Rd

Everyone (9) Business (1) Family (2)
1 out of 5
Was extremely dirty not cleaned at all and smelled like cigarette smoke and had homeless people living around the facility.

Posted by on 2 Aug. 2023

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Comment from Hotel Management

3 Aug. 2023 by Hotel Management

Dear Jordan, Our team would like to apologize for the hotel not meeting your expectations. We take your concerns seriously, particularly regarding the cleanliness of the premises, which is of utmost importance to us. We will discuss this issue with our housekeeping staff to prevent such incidents from occurring in the future. We hope you will give us another chance to serve you and provide you with a more satisfactory experience soon.Sincerely,Hotel Management

1 out of 5
I didn't stay here for this trip. After i stayed here the first time, i booked another hotel. Tried to rebook through Travelocity, but that was a nightmare. i just bit the bullet and paid for two hotel stays over the same time frame.

Posted by on 15 Jun. 2023

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Comment from Hotel Management

16 Jun. 2023 by Hotel Management

Dear Glen, We are sorry that you couldn't stay with us this time. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely,Hotel Management

1 out of 5
The hotel is a dirty smelly place, and I found out that human trafficing happens there.

Posted by on 15 May 2022

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Comment from Hotel Management

15 May 2022 by Hotel Management

Dear Frank, on behalf of our entire team, please accept our apologies for not meeting your expectations. Providing a clean, comfortable, and home-like stay is what we strive to deliver to our guests. As the safety and security of our guests and employees are one of the top priorities, we take all precautionary steps that include working very closely with the local Police Department and ensuring no illegal activities happen in and near our premises. We hope you will consider giving us another opportunity to host you in the future. Sincerely, Hotel Management

1 out of 5
Old facility, fleas biting, rude and loud customers. There was a fight between two families. Very bad experience.

Posted by on 4 Jun. 2020

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Comment from Hotel Management

7 Jun. 2020 by Hotel Management

Thank you for taking the time to share your review with us. Please accept our apologies regarding the negative experience you had during your stay at our hotel. We work hard to provide our guests with a pleasant experience, and obviously we fell short of this. We deeply apologize for the noise and housekeeping problems you encountered; your feedback is valuable to us as it will help us to improve. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve. Sincerely, Hotel Management

2 out of 5
The property is always nasty. Carpets aren’t vacuumed, wood floor is filthy, bathroom is nasty... they don’t clean i have to stay here because it’s inexpensive but that’s no reason for laziness.

Posted by , from Glenwood and wake forest rd Raleigh. on 7 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Hotel Management

Thank you for taking the time to post a review. We are sorry we let you down with regard to the cleanliness of our property. Our housekeeping team has been informed and will take the proper action to prevent a future occurrence. We appreciate your valuable feedback and hope that you will give us a second chance to make a better impression. Sincerely, Hotel Management

4 out of 5

Posted by on 17 Jan. 2020

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5 out of 5

Posted by on 13 Dec. 2019

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1 out of 5
Nasty hotel, I will never go back to this property again.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Hotel Management

Please accept our apologies for the inconvenience and less than the favorable experience you had at our hotel. Although we make every effort to provide a clean, comfortable room and an outstanding guest experience, sometimes we fall short. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

1 out of 5
The hotel was over booked and it took hours for them to find a replacement room in another location just 3 minutes away! Will NEVER use Travelocity again!

Posted by on 16 Aug. 2019

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1 out of 5
Didn't stay emergency. Hotel overbook. Site charge my card without me checking in

Posted by on 30 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by Hotel Management

Dear Guest, thank you for sharing your feedback with us. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. Please reach out to the booking agent used, we are confident they can assist you with any billing issues. We understand the frustration and truly hope you will offer us another opportunity to serve you. Thank you. Sincerely, Hotel Management

About the Extended Stay America Suites North Raleigh Wake Forest Rd

Location 3531 Wake Forest Rd, Raleigh, NC 27609

Property Features

Free breakfast is served daily. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Extended Stay America Suites North Raleigh Wake Forest Rd.

  • 122 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Raleigh Union Station (9.2 km / 5.7 mi)

Room Amenities

Extended Stay America Suites North Raleigh Wake Forest Rd offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Raleigh hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Raleigh North Wake Forest Rd.
  • Extended Stay America Wake Forest Rd.
  • Extended Stay America Raleigh North Wake Forest Rd.
  • Extended Stay America Raleigh North Wake Forest Rd.
  • Extended Stay America Raleigh North Wake Forest Rd. Hotel
  • Extended Stay America Wake Forest Rd. Hotel
  • Extended Stay America Raleigh North Wake Forest Rd. Hotel
  • Hotel Extended Stay America - Raleigh - North - Wake Forest Rd.
  • Extended Stay America Wake Forest Rd. Hotel
  • Extended Stay America Wake Forest Rd.
  • Hotel Extended Stay America - Raleigh - North - Wake Forest Rd.
  • Extended Stay America Raleigh North Wake Forest Rd.
  • Extended Stay America Suites North Raleigh Wake Forest Rd Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.