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"The lady behind the counter very nice. Room nice for the money. Every motel in Durham has shady characters. Homeless junkies are all over. " More

By a verified traveller on Wed 07 Sep 2022

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Hotel Description

Hotel near Research Triangle Park in Durham

In Durham

Within 3 miles (5 km) of this Durham hotel, you'll find Research Triangle Park and Streets at Southpoint Mall. Beechwood Cemetery and North Carolina Central University are also within 6 miles (10 km).

Property Amenities

This hotel features free WiFi in public areas, a picnic area, and laundry facilities. Barbecue grills are provided for your convenience.

Extended Stay America Select Suites Raleigh RTP Hwy. 55 ratings based on 15 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Select Suites Raleigh RTP Hwy. 55

Everyone (6) Couples (1) Family (3)
4 out of 5
The lady behind the counter very nice. Room nice for the money. Every motel in Durham has shady characters. Homeless junkies are all over.

Posted by on 7 Sep. 2022

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1 out of 5

Posted by on 26 Jul. 2022

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1 out of 5
We got to thr room thst was dirty with hair in the bathroom and dirty carpet as well as orange cleaner thst was overpowering. We did not stay and handed thr reservation back immediately.

Posted by on 3 Apr. 2022

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Comment from Hotel Management

4 Apr. 2022 by Hotel Management

Glenn, thank you very much for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management

1 out of 5

Posted by on 16 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by Hotel Management

Thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize for the difficulties you encountered. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management

5 out of 5
Close to highway. Didnt like that when cold room door freezes have to get clerk to use heater to get in room.

Posted by on 12 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Hotel Management

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our proximity to the highway. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management

1 out of 5
I did not like the fact that when I arrived, they proceeded to tell me that they were overbooked. So why did the system allow me to book a room?

Posted by on 10 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Hotel Management

Thank you for your review. We are sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

1 out of 5
My room door was broken it wouldn’t lock, the door could be pushed open from the outside, hair all over the sheets

Posted by , from Durham, NC on 29 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Hotel Management

On behalf of our entire team, we apologize for the issues with the condition of your room. This is not acceptable, we will immediately discuss your comments with the housekeeping and maintenance teams, and we will promptly address these issues to improve our services and facilities. We only wish we had known about these problems as we would have done our best to ensure you were comfortable. Once again, our apologies for the inconvenience you experienced. We are grateful for your patience and hope you will give us another chance to provide you with a better future stay. Sincerely, Hotel Management

1 out of 5
What I liked about the property was that there was a door with a working lock, blinds that (mostly) shut, a tv that worked, and a bed (I brought my own blankets and laid on them for fear of bed bugs). What I didn’t like was walking into the lobby and hearing the front desk person loudly talking on a personal call. She told I should have rang her on the phone to get a response, but it was dark out and I didn’t see a phone. The first room she gave me had a tv that didn’t work. The next room had a tv that worked, but most of the lights didn’t, the phone was unplugged, there was no soap, very little toilet paper, and the blinds did not fully close. I would give this place 3 thumbs down!

Posted by on 27 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Hotel Management

Thank you for staying with us and for sharing your review. We apologize for the issue you experienced in your suite and regret the inconvenience it caused. We are also sorry you encountered poor service from our front desk associates, as this is unacceptable. We have reviewed your feedback with the appropriate individuals, and steps are being taken to ensure such mistakes are not made in the future. Thank you again, and we look forward to having another opportunity to serve you and prove that we are passionate about providing great experiences for every guest. Sincerely, Hotel Management

2 out of 5
Good: Close to where I was working. Fresh paint. Quiet neighbors. Bad: Stained carpet. Mildew in shower. No toilet paper. Electronic key stopped working. No hangers. No plastic cup. Cramped even for one. Grounds poorly keep. Lots of trash... full receptacles.

Posted by , from Lexington, KY on 8 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Hotel Management

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and this time we really missed the mark. Your feedback has been shared with every department involved. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

3 out of 5
The heater was amazing and the curtains covered the window completely which was a plus considering its more of a motel then a hotel.

Posted by on 21 Mar. 2019

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Comment from Hotel Management

22 Mar. 2019 by Hotel Management

Thank you for choosing our hotel. We're glad to know you were pleased with your well-appointed room and that had a pleasant time with us. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management

About the Extended Stay America Suites Raleigh RTP Hwy 55

Location 4515 N Carolina Highway 55, Durham, NC 27713

Property Features

Extended Stay America Select Suites Raleigh RTP Hwy. 55 offers its guests barbecue grills, a vending machine, and a picnic area. WiFi is free in public spaces. Extended Stay America Select Suites Raleigh RTP Hwy. 55 also features laundry facilities, a television in a common area, and an elevator. You'll have access to the health club at a partner property. This Durham hotel is smoke free.

  • 125 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Room Amenities

Extended Stay America Select Suites Raleigh RTP Hwy. 55 offers 125 accommodations with irons/ironing boards and complimentary toiletries. 3.2-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. This Durham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Raleigh-Research Triangle Park-Hwy55 Hotel
  • Extended Stay America Triangle Park-Hwy 55
  • Extended Stay America Triangle Park-Hwy 55 Hotel
  • Extended Stay America Triangle Park-Hwy 55 Hotel Durham-Research
  • Extended Stay America Triangle Park-Hwy 55 Aparthotel
  • Extended Stay America Raleigh-Research Triangle Park-Hwy55
  • Extended Stay America Raleigh Research Triangle Park Hwy55
  • Extend Stay America Raleigh R
  • Extended Stay America Suites Raleigh RTP Hwy 55
  • Extended Stay America Raleigh Research Triangle Park Hwy55
  • Extended Stay America Select Suites Raleigh RTP Hwy. 55 Hotel
  • Extended Stay America Select Suites Raleigh RTP Hwy. 55 Durham

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.