"The rooms are nice and updated, but the carpeting definitely needs replacing. Otherwise, the staff is friendly and helpful, and the new pool is fantas ... " More

By a verified traveller on Wed 06 Jul 2016

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Hotel Description

Motel near Asbury Park Boardwalk in Neptune City

In Neptune City

Within 2 miles (3 km) of this Neptune City motel, you'll find Parlor Gallery and Stephen Crane House. Asbury Park Boardwalk and Silverball Museum are also within 3 miles (5 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 61 guestrooms also have free WiFi and balconies or patios. Other amenities include cable TV, room service, and ironing boards.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$90* Per night/room 10 Sep. - 11 Sep.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crystal Inn Neptune ratings based on 10 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Crystal Inn Neptune

Everyone (5)
3 out of 5

Posted by on 19 Aug. 2019

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3 out of 5
The bed was pretty comfy, it wasn't filthy but it definitely wasn't the cleanest place I ever been either.

Posted by on 7 Aug. 2019

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3 out of 5
If you're looking for somewhere affordable, it's a night that you will get what you pay for. Room was clean, but the floor and walls were permanently covered in moisture, which meant the hardwood floor was slick the entire time. Bathroom was cleaned but not in great shape. No DVD player. No patio furniture for the little outside area. Was supposed to be 100% non-smoking with no pets, but definitely were two giant German shepherds in the room across the hall and people smoking in rooms and hallways. Pillows flat and lumpy, beds hard and squeaky, bedding stained and thin. Fridge door didn't open all the way b/c the floor was uneven. No gym. Continental breakfast just bagels and two kinds of cereal and juice/coffee. Pool was nice but zero shade. Only seating at breakfast for six people. The breakfast, free wifi, and free parking were good perks for a night close to a shore beach, but if you're looking for comfort and relaxation, you'll have to spend more and stay elsewhere.

Posted by , from PA on 6 Aug. 2018

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1 out of 5
Hallways room dirty. Hair in bathroom and in bed. Freezer had no door one chair on balcony couldn't sit together drain in bathtub missing screws wouldn't hold in water. No information on local activities or maps of area. Pool was covered and had no use of it with our stay which if I known that I wouldn't have stayed

Posted by , from pa on 18 Sep. 2017

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2 out of 5

You get what you pay for.

Stayed here since I was running a race. Thought it would be decent enough and close to Asbury Park. Couldn't sleep all night before race since loud party in room above me. Called front desk multiple times during night and no one answered. Finally at 5:00 am front desk answered. They removed the party but I didn't get any sleep.

Posted by on 24 Apr. 2017

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4 out of 5

Clean, Friendly, and Great Pool

The rooms are nice and updated, but the carpeting definitely needs replacing. Otherwise, the staff is friendly and helpful, and the new pool is fantastic.

Posted by on 6 Jul. 2016

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2 out of 5

We had issues, mpost of which were addressed

Pros: addressed our issues quickly
Cons: tv and internet problems, room not clean and up to par upon our arrival
I don't know how the housekeeping staff could have missed the fact that the fridge was full of someone's leftovers and there were several handles missing from the dresser drawers. The pillows were like pancakes and the sheets kept coming off. We were there three nights and every morning we woke up stuck to the plastic mattress cover. To their credit when I spoke to the man at the desk the next morning then came back to the room a couple of hours later the fridge was clean and all the dresser drawers had their handles. There aso were some new pillows but they were not very good quality ones. During our visit there were issues with the internet and with the cable connection.

Posted by , from upstate New York on 1 Jun. 2012

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3 out of 5

Next to Gentlemens club

Not much to brag about, a bed and a shower. On a hot June day pool closed at 6:00, makes no sense it is light until 9:00. This is the bare necessities and nothing more.

Posted by on 14 May 2010

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1 out of 5

Don't Bother

The 1st clue this was a DIVEwas being situated next to a sleazy "gentlemen's club." The 2nd was the groaning, screams . The 3rd was the door broken off the hinges and having to be moved to another room. The 4th was the CRACK PIPE found in the bedspread of the 3rd room they had to move us to. The 5th was the police radios heard (see #2). This place was dirty, stunk, old & nasty. This was the worst place I have ever stayed. Never again.

Posted by on 12 May 2010

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4 out of 5

Extra charges

The hotel charges extra for parking, which was not disclosed in its on-line information. I'm also getting REAL tired of hotels which charge for Wi-Fi. I will always choose hotels which do not charge for these services if I have the option.

Posted by on 23 Jul. 2008

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Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Crystal Inn Neptune also features an outdoor pool, a garden, and a picnic area. Free self parking is available.

  • 61 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newark, NJ (EWR-Liberty Intl.) (70.5 km / 43.8 mi)
  • Parking: Free self parking

Room Amenities

Crystal Inn Neptune offers 61 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs. This Neptune City motel provides complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Bathtub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cribs (infant beds) available
  • Only service animals are allowed
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Inn
  • Crystal Inn Neptune
  • Crystal Neptune
  • Neptune Crystal
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.