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Sonesta ES Suites Reno

3.0 star property
3-star hotel in Reno/Tahoe Airport

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Sonesta ES Suites Reno

Photo gallery for Sonesta ES Suites Reno

Exterior
Exterior
Down comforters, individually furnished, desk, laptop workspace
Reception
Combined shower/tub, hair dryer, towels, soap

Overview of Sonesta ES Suites Reno

Reviews
7.6

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
9845 Gateway Dr, Reno, NV, 89521
  • Popular LocationReno-Sparks Convention Center6 min drive
  • Popular LocationAtlantis Casino7 min drive
  • AirportReno, NV (RNO-Reno-Tahoe Intl.)7 min drive
  • Popular LocationPeppermill8 min drive

Room options

View all photos for Deluxe Room, 1 Single Bed

Down comforters, individually furnished, desk, laptop workspace

Deluxe Room, 1 Single Bed

  • 53 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Studio)

Down comforters, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed (Studio)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Down comforters, individually furnished, desk, laptop workspace

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

Down comforters, individually furnished, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

  • 53 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

Down comforters, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Down comforters, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

Down comforters, individually furnished, desk, laptop workspace

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • 53 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

Down comforters, individually furnished, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

Down comforters, individually furnished, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom)

  • 66 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Exterior
Grand Sierra Resort and Casino
Pool
Hot tub
Spa
Free airport shuttle
4.0 out of 5, Very good, (6403)
The price is CA $94
per night
CA $171 total
includes taxes & fees
8 May - 9 May
Grand Sierra Resort and Casino

About the area

Reno

Reno/Tahoe Airport stay.Your stay at this Reno/Tahoe Airport hotel places you within 6 miles (10 km) of Reno-Sparks Convention Center and Atlantis Casino. Peppermill is within 6 miles (10 km) and Grand Sierra Resort Casino is within 9 miles (15 km).

What's nearby

  • Reno-Sparks Convention Center - 6 min drive
  • Atlantis Casino - 7 min drive
  • Peppermill - 8 min drive
  • Grand Sierra Resort Casino - 8 min drive
  • National Bowling Stadium - 11 min drive

Getting around

  • Reno Station - 14 min drive
  • Reno Tahoe Intl. Airport (RNO) - 8 min drive

Restaurants

  • In-N-Out Burger - 3 min drive
  • Dutch Bros Coffee - 10 min walk
  • McDonald's - 10 min walk
  • La Mint - Vietnamese Kitchen - 9 min walk
  • Wendy's - 17 min walk

About this property

Sonesta ES Suites Reno

3-star hotel in Reno/Tahoe Airport
Sonesta ES Suites Reno offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Reno. Parking is available for a fee.

This 3-star Reno hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include queen sofa beds. Beds feature down comforters. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Pool gate
  • Seasonal outdoor pool
  • Separate dining area
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness center
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 24
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to May 29:
  • Swimming pool
The property will be renovating from March 11 2024 to May 31 2024 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Dining venue(s)
  • Hot springs

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Sonesta ES Suites Reno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 241 out of 600 reviews" "
Rating 8 - Good. 163 out of 600 reviews" "
Rating 6 - Okay. 80 out of 600 reviews" "
Rating 4 - Poor. 61 out of 600 reviews" "
Rating 2 - Terrible. 55 out of 600 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Kristie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

2/10 Terrible

Lindsay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrific experience
This was one of the worst hotel stays I have ever had (topped only, I think, by a couple of international stays in what turned out to be bug infested rooms). We were staying one night before a flight out of Reno Airport. Check in says 4pm but we have a toddler so we called at 10am to ask if we can check in early so he can nap (nap time is usually 2pm). It's 6 hours warning, surely they can clean a room. We were told no - no apology, or "we will see" - just no. We still arrive early (at 2:30), hoping a different person who is more reasonable will be there and they will have seen that rooms are now clean. Obviously, rooms are cleaned in succession and SOME room will be clean. Still no. So we wait in the lobby, which is set to 62 on the thermostat and the person at the desk says they just took over the property and "can't find the key" to change the temperature. When we finally get in a room, it is filthy. There was actual shredded cheese on the bed (not just one piece), so I lifted the mattress to shake it off, and the picture is what was underneath. Plus "something" on the floor. The whole place was very dingy with disgusting carpets. And of course we only saw a handful of other guests, so the inability to clean a room early was ridiculous. And the "light breakfast" was a coffee machine and juice machine, no food at all. I wish we had eaten the cost of the room and stayed somewhere else. Thank goodness it was just one night.
Stayed 1 night in Jan 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Krystal, oakdale

Travelled with family and small children
Liked: Cleanliness
They implement new policy since march 2023 need to pay parking 5 dollars a night
Stayed 4 nights in Dec 2023

2/10 Terrible

Va

Disliked: Cleanliness, staff & service, property conditions & facilities
They advertised breakfast but there was no breakfast available.
Stayed 4 nights in Dec 2023

6/10 Okay

Laurie

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The space was nice and the rooms were large but we had the unfortunate experience of not receiving the breakfast as advertised. The breakfast area was under construction and the grab and go breakfast was unsatisfactory. The selection was limited and they always team out of food. L
Stayed 3 nights in Dec 2023

8/10 Good

Danny

Travelled with partner
When we showed up there was a big wet spot on the carpet by the bathroom, one of the usb outlets didn’t have power to it, and the water pressure in the shower was like a light mist. Other than that, the room was big and nice and the bed was very comfortable. The staff was very friendly. I’d definitely stay again.
Stayed 1 night in Dec 2023

4/10 Poor

SULTANALI

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Buffet breakfast was advertised, they serve muffins and coffee. It’s a joke in the name of free breakfast. Should not serve breakfast at all
Stayed 3 nights in Dec 2023