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Grecotel Creta Palace

5.0 star property
5-star beachfront hotel near Rethymnon Venetian Port

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Grecotel Creta Palace

Photo gallery for Grecotel Creta Palace

Indoor pool, outdoor pool, sun loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
Junior Bungalow Suite, Seafront
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area

Overview of Grecotel Creta Palace

Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Missiria, Rethymno, Crete Island, 74100
  • Popular LocationRethymnon Venetian Port6 min drive
  • Popular LocationFortezza Castle7 min drive
  • Popular LocationRethymnon Lighthouse9 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)68 min drive

Room options

View all photos for Bungalow (Side Sea View)

Minibar, in-room safe, blackout drapes, iron/ironing board

Bungalow (Side Sea View)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Bungalow, Balcony, Garden View (Deluxe)

Family Bungalow, Balcony, Garden View (Deluxe)

Family Bungalow, Balcony, Garden View (Deluxe)

  • 55 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Palace Family Bungalow Suite, Side Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Palace Family Bungalow Suite, Side Sea View

  • 66 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Sofa Beds and 2 Twin Beds

View all photos for Maisonette, Garden View

Maisonette, Garden View

Maisonette, Garden View

  • 56 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Family Suite, Sea View (Main Building)

Family Suite, Sea View (Main Building)

Family Suite, Sea View (Main Building)

  • 50 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Bungalow, Private Pool (Suite Sea Front)

Family Bungalow, Private Pool (Suite Sea Front)

Family Bungalow, Private Pool (Suite Sea Front)

  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Family Bungalow, Garden View (Palace Suite)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Bungalow, Garden View (Palace Suite)

  • 66 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Bungalow, Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Bungalow, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Bungalow, Garden View

Family Bungalow, Garden View

Family Bungalow, Garden View

  • 45 sq m
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 Double Bed

View all photos for Junior Bungalow Suite, Seafront

Junior Bungalow Suite, Seafront

Junior Bungalow Suite, Seafront

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room, Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Private Pool (Bungalow Sea Front)

Suite, Private Pool (Bungalow Sea Front) | Room amenity

Suite, Private Pool (Bungalow Sea Front)

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Family Bungalow, Garden View

Superior Family Bungalow, Garden View

Superior Family Bungalow, Garden View

  • 45 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Junior Suite, Sea View (Palace)

Junior Suite, Sea View (Palace)

Junior Suite, Sea View (Palace)

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Family Bungalow, Garden View, Ground Floor

Deluxe Family Bungalow, Garden View, Ground Floor

Deluxe Family Bungalow, Garden View, Ground Floor

  • 53 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Panoramic Room, Sea View

Panoramic Room, Sea View

Panoramic Room, Sea View

  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Sea View (Family)

Minibar, in-room safe, blackout drapes, iron/ironing board

Grand Room, Sea View (Family)

  • 56 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 4 Twin Beds

View all photos for Bungalow, Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Bungalow, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the area

Rethymno

On the beach.You'll find Rethymnon Town Hall and Rethymnon Venetian Port within 3 miles (5 km) of this hotel. Also, Rimondi Fountain is within 3 miles (5 km) and Fortezza Castle is within 6 miles (10 km).

What's nearby

  • Rethymnon Town Hall - 5 min drive
  • Rethymnon Venetian Port - 6 min drive
  • Rimondi Fountain - 7 min drive
  • Fortezza Castle - 7 min drive
  • Rethymnon Lighthouse - 9 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 68 min drive

Restaurants

  • Ταβέρνα του Ζήση - 5 min walk
  • Skypark - 12 min walk
  • Taverna Vergina - 16 min walk
  • Taverna Klimataria Rethymno - 11 min walk
  • Upano - 14 min walk

About this property

Grecotel Creta Palace

5-star beachfront hotel near Rethymnon Venetian Port
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grecotel Creta Palace like a complimentary children's club and an outdoor pool.

Free breakfast is available daily. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts, and a spa tub. Free self parking is available.

This 5-star Rethymno hotel is smoke free.

  • 335 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Grecotel Creta Palace offers 335 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 10 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Russian

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Supervised childcare

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 beach bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar
  • Refrigerator

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

Property Registration Number 1041K015A0099900

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grecotel Creta Palace Hotel Rethimnon
Grecotel Creta Palace Hotel Rethymnon
Grecotel Creta Palace Hotel
Grecotel Creta Palace Rethymnon
Grecotel Creta Palace
Hotel Grecotel Creta Palace
Grecotel Creta Palace Hotel Rethymnon, Crete
Grecotel Creta Palace Hotel
Grecotel Creta Palace Rethymno
Grecotel Creta Palace Hotel Rethymno

Grecotel Creta Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 64 reviews" "
Rating 8 - Good. 23 out of 64 reviews" "
Rating 6 - Okay. 8 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 3 out of 64 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James

Stayed 7 nights in Sep 2023

10/10 Excellent

Einar

Stayed 7 nights in Sep 2022

10/10 Excellent

Gadi

Stayed 5 nights in Sep 2022

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Definitely not 5 Star! Extremely grumpy staff
This was our first time staying at a Grecotel after hearing many positive things. We booked a junior suite which was meant to come with a sofa with pillows as depicted in the photos but instead it came with a sofa bed that was as hard as a rock. There was no desk and the bed was lumpy and caved in the middle but fortunately they changed it for us. For some reason every single day they removed the flat sheet off the bed and we had to make the bed all over again ourselves. We asked them repeatedly to stop removing it but nobody listened. The room was very outdated and is in need of renovation. It was impossible to black out the room even after they changed the curtains for us so we were woken up early every day by the light. As mentioned the rooms are outdated so there is no soundproofing at all and you hear all the noises especially children. Generally you would think that during COVID the staff would be upbeat/happy and positive to have work but instead almost all of them (apart from two great staff members) looked grumpy and seemed to be permanently sulking. Even when speaking to them in Greek it didn’t change their mood. The second (kid’s) pool was closed which was not communicated on Hotels.com. This meant the main pool was jam packed full of children. To make it worse, on our first day a child made a poo in the main pool and they had to close it!
Not 5 star
Outdated
Needs to be changed
Clean?
Stayed 6 nights in Aug 2020

10/10 Excellent

Pat, New York

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was really amazing friendly and kind The room was clean but the cover was ripped and old
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We booked the hotel assuming the beach is sandy based on the pictures, however beach strip near the water, including the entrance to the water has about 2-3 meters of stones. We were not satisfied with the quality of the room - our prearrival requests (placed 6 months in advance) for a ground floor room was not honored. The other party in our group did get a room from a lower standard than the one was booked. The children’s room had a vasp/yellow jacket nests and we had 3-4 yellow jackets in the room every day and the staff could not be bothered to do anything about it, despite multiple notices. The staff at the hotel was extremely friendly always. The breakfast buffet is of excellent quality. We received outstanding service every day at the beach bar restaurant which we enjoyed very much!
Stayed 14 nights in Jul 2019

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
It was our honeymoon and we mentioned that to the staff, they made our trip super amazing on every level!
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel. Really welcoming and child friendly without being overwhelmed by children. Great kids club. Excellent food.Beautiful beach and pools with plenty of space to sit by them. Evening entertainment was good quality and not too touristy! Staff very friendly and helpful. Couple of minor niggles - sheets on our bed didn’t fit properly so scrumpled up overnight. This was a recurring problem suggesting they had the wrong size of sheet for the mattress. Really sharp corner in our family room by sofa - our daughter cut her foot on it.
Stayed 7 nights in May 2019