"It was satisfactory. Not sensational. Just adequate. Which is fine. Staff very friendly. Ohms checkin staff’s name was Hannah. Super friendly and effi ... " More
City center stay
Your stay at this West Cambie hotel places you within 2 miles (3 km) of Great Canadian Casino and Richmond Night Market. Aberdeen Centre and McArthurGlen Designer Outlet are also within 3 miles (5 km).
Free shuttle, parking
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking.
3 Jan. 2024 by Ramy
Dear Barry,Thank you for awarding us a 5-star rating! We appreciate your endorsement and are thrilled that you had a satisfactory experience during your stay. If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to hosting you again in the future.Best regards,Ramy Agaiby,General Manager
4 Dec. 2023 by Ramy
Dear Joanne,Thank you for sharing your feedback with us. We're pleased to hear that your overall experience was satisfactory, and we appreciate your acknowledgment of our friendly and efficient staff, particularly Hannah at check-in. Your comments serve as motivation for our team to maintain and improve our service standards.If there are specific areas where we can enhance your experience during future visits, please feel free to share your suggestions. We value your input and look forward to welcoming you back for an even more enjoyable stay.Best regards,Ramy AgaibyGeneral Manager
18 May 2023 by Ramy
Dear Paul,Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the disappointing experience you encountered, and we appreciate you bringing these concerns to our attention.We are sorry to hear that you found our property in need of renovation. We continuously strive to maintain our facilities to the highest standards, and your comments will be shared for further evaluation and improvement.Regarding the availability of food and beverage services, we understand how important it is for our guests to have access to dining options and refreshing drinks, especially after a challenging day of travel. We apologize for any inconvenience caused by the early closure of our bar and the inability to serve food. Rest assured, we will address this issue internally to ensure better communication and consistency in our service offerings.We genuinely value your feedback, as it helps us identify areas for improvement. We hope that you will give us another opportunity to provide you with a more satisfying experience in the future. Should you decide to stay with us again, please reach out to our team directly, and we will make every effort to exceed your expectations.Thank you once again for sharing your concerns, and we appreciate your understanding.Sincerely,Ramy Agaiby, General Manager
1 Jun. 2023 by Ramy
Hi Judith, Thank you for awarding us with a 5-star rating! We greatly appreciate your recognition and support.At Sandman YVR, we continuously strive to deliver exceptional service and exceed our guests' expectations. It's truly rewarding to know that we were able to provide you with a positive experience deserving of the highest rating.We value your feedback and look forward to serving you again in the future. If there's anything else we can assist you with or if you have any further comments or suggestions, please don't hesitate to reach out.Thank you once again for your kind rating. We're grateful for your trust and hope to have the pleasure of welcoming you back soon!Best regards,Ramy Agaiby, General Manager
11 Jan. 2023 by Sandman Hotel
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your comments about your hotel stay with us. Our shuttle timing have recently changed starting 1st dec shuttle timings are 0430am - noon and 5pm till mid night. If any guest arriving after the hours, we are provide them with up to 20 reimbursement for taxi. Again apologies for all the miscommunication. We also work very hard to meet or exceed your hotel expectations. We look forward to you staying with us again soon
27 Dec. 2022 by Sandman Hotel
Hi Jo-Anne, We apologize for the inconvenience As per our cancelation policy, we need at least 24 hours notice for fee cancelation. It was a rough week for everyone at YVR with the snow. We will aim to serve you better next time. Warm regards,
8 Feb. 2023 by Sandman Front Desk Team
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your comments about your hotel stay with us. We also work very hard to meet or exceed your hotel expectations. We look forward to you staying with us again soon
18 Apr. 2022 by manager
Hello FRED, thank you for your warm words. We'd love to have you stay with us again soon. Thank you & stay healthy!
12 Apr. 2022 by manager
Hello Deborah, thank you for your warm words. We'll look forward to having you stay with us again soon. Thank you & stay healthy!
13 Sep. 2021 by Sandman Hotel
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your reply to grading your hotel stay with us. We also work very hard to meet or exceed your hotel expectations. we are sorry about the issues you have mentioned, we will correct these issues. .
Sandman Hotel Vancouver Airport offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sandman Hotel Vancouver Airport. A roundtrip airport shuttle is free (available on request). Self parking is free. This 3-star Richmond hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Sandman Hotel Vancouver Airport offers 177 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Richmond hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.
For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11 AM.
Moxies - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sandman Hotel Vancouver Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.