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Cielo Maya Beach Tulum

4.0 star property
Family-friendly beachfront hotel with snorkeling

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Cielo Maya Beach Tulum

Photo gallery for Cielo Maya Beach Tulum

Terrace/patio
Terrace/patio
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area
Breakfast, lunch, dinner served; international cuisine
Outdoor pool, sun loungers

Overview of Cielo Maya Beach Tulum

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • On private beach
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760
  • Popular LocationSoliman Bay1 min walk
  • Popular LocationMereva Tulum1 min walk
  • Popular LocationCenote Manatí1 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)84 min drive

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Garden Area

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Aerial view
The Waves Tulum
Pool
Hot tub
Spa
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4.3 out of 5, Excellent, (505)
The price is CA $154
per night
CA $190 total
includes taxes & fees
3 May - 4 May
The Waves Tulum

About the area

Tulum

On the beach.With a stay at this Tulum hotel, you'll be steps from Cenote Manatí and a 5-minute walk from Soliman Bay. Also, Tulum National Park is within half a mile (1 km) and LabnaHa Ecopark Adventures is within 3 miles (5 km).

What's nearby

  • Soliman Bay - 1 min walk
  • Cenote Manatí - 1 min walk
  • Xel-Há Park - 10 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 27 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 86 min drive

Restaurants

  • Zona Arqueológica de Tulum - 13 min drive
  • Templo Dios del Viento - 13 min drive
  • Mulut Jach Ki - 9 min drive
  • Chula Vista - 10 min drive
  • Starbucks - 8 min drive

About this property

Cielo Maya Beach Tulum

Family-friendly beachfront hotel with snorkeling
Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Cielo Maya Beach Tulum with activities like snorkeling and kayaking.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a children's pool, and a rooftop terrace.

This 4-star Tulum hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LED televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Snorkeling
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cielo Maya Beach Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Cielo Maya Beach Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 422 reviews" "
Rating 8 - Good. 69 out of 422 reviews" "
Rating 6 - Okay. 26 out of 422 reviews" "
Rating 4 - Poor. 15 out of 422 reviews" "
Rating 2 - Terrible. 19 out of 422 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marianela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Rana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the water with very nice views
Stayed 1 night in Dec 2023

8/10 Good

Jakeema

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the small boutique atmosphere of this place. Free breakfast was a nice touch. The room was very spacious and spotless. The on-site restaurant was ok, but a little pricey and had a limited selection of dishes. The beach was gorgeous, but was extremely rocky and was not very easy to swim.
Stayed 2 nights in Dec 2023

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Donna, Cedar Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beachfront King suite. The hotel is absolutely beautiful and clean. Our booking came with breakfast which was a bonus. The food was excellent and many options. Lots of places to go eat close by and a cenote
Stayed 3 nights in Dec 2023

4/10 Poor

Princess

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I won’t stay at this hotel again, I’ll try Cancun next time just because it’s so far from the airport, and the dirt road to get in and out of the hotel is insane
Stayed 3 nights in Dec 2023

10/10 Excellent

Ronkia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, food, staff
Stayed 2 nights in Nov 2023

8/10 Good

Kareem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the hotel. Staff was friendly service was good and the free breakfast was alot better than expected.
Stayed 4 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and quiet hotel north of Tulúm the crap hole
Room was clean breakfast was good ! The road to get there sux
Stayed 1 night in Nov 2023