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Hotel Description

4.5-star luxury hotel near Playa del Carmen Main Beach

Oceanside stay

At this Downtown Playa del Carmen hotel, you'll be well placed to visit Playa del Carmen Main Beach and Quinta Avenida, both steps away. Calle 12 and Quinta Alegría Shopping Mall are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this luxury hotel. Enjoy the gym and perks like free self parking and free WiFi. You'll appreciate the spa tub, bar/lounge, and laundry facilities.

Deluxe Condo, 1 King Bed, Private Bathroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Condo, 3 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 7 Max

Comfort Penthouse, 2 Bedrooms, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Condo, 2 Bedrooms, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Penthouse, 2 Bedrooms, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Condo, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

El Taj Oceanfront & Beachside Condo Hotel ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for El Taj Oceanfront & Beachside Condo Hotel

Everyone (5) Couples (3) Family (3)
5 out of 5
The beach was nice but the weeds and muddy water. Not good

Posted by on 19 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Lythai Morales / Reservations

Thank you for the review! Your feedback is much appreciated and helps our team improve.

5 out of 5
Excellent stay! We wish instead of the all inclusive we stayed at for the majority of our trip we would have stayed at El Taj! Everything was amazing! Beautiful intimate private friendly clean lovely charming - all of these words come to mind. Spacious well stocked room with all amenities we needed.the pools were lovely Daphne and Erik (from Wyoming!) were outstanding! We can’t wait to come back for a longer stay!

Posted by on 16 Jun. 2023

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Comment from Hotel Management

16 Jun. 2023 by Eduardo Gil

Steph,Thank you for your positive feedback. We are really glad you had a great stay with us. Yes, of course. We will love to welcome you back soon to stay a longer period.We are looking forward to seeing you soon!Regards,

5 out of 5
The hotel is is located in such a perfect spot. You are just a block away from the main strip and clubs, but tucked away that you don't hear any thing except the ocean waves. The rooms were very spacious, loved all the amenities, and the service was exceptional! *****FIVE STARS ALL THE WAY!

Posted by on 8 Jun. 2023

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Comment from Hotel Management

8 Jun. 2023 by Lythai Morales / Reservations

Thank you so much for taking the time to write such a wonderful review. We are happy to know that you had a good experience while staying at El Taj.We look forward to seeing you again soon!

4 out of 5
I like service and everything is nearby and the property very good conditions , I love to stay in Playa del Carmen

Posted by on 1 Mar. 2023

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Comment from Hotel Management

1 Mar. 2023 by Antonio

Cecilia,We are really happy you had a blast while here in PDC. Thank you so much for your feedback over your recent stay at El Taj Oceanfront. .We will certainly like to welcome you back soon.

4 out of 5
Private, modern and relaxing.

Posted by on 28 Aug. 2022

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Comment from Hotel Management

28 Aug. 2022 by Antonio

Thank you for your review!We are glad you enjoyed your stay with us and hope to see you in the near future.

5 out of 5

Posted by , from Champaign on 30 Jun. 2022

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4 out of 5
Really enjoyed the location to downtown restaurants and shopping. Really didnt care for the dance clubs blocks away music we had to hear until early morning hours. Those clubs are ruining that area and there needs to be a noise ordinance.

Posted by on 25 Jan. 2022

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Comment from Hotel Management

25 Jan. 2022 by Lourdes Díaz- Reservations departmen

Thank you for your review, we are happy you enjoyed your stay

5 out of 5
Even though there was a seaweed problem on the beach, the hotel was still really nice and accommodating. I would definitely stay at here again.

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by Lythai Morales / Reservations Manager

Thank you for taking the time to review your recent stay at El Taj Oceanfront & Beachside Condos Hotel. We are pleased to hear that you enjoyed your experience at our condo hotel and that our team provided you with excellent service. Regards the sea weed situation, It is not a problem properly of our condo hotel, if not in all Mayan Riviera. Our team constantly works to keep our beach as clean as possible, but there are times when mother nature exceeds human capacity. We would like apologize for any inconvenience. We hope to have an opportunity to welcome you back again soon.

5 out of 5

Wow! Just....WOW

Pros: We liked everything about this hotel
Cons: The only thing I would improve upon is details in the maintenance. But, if I reported it, it was corrected within an hour, if not minutes.
Location: Food, shopping, bars, Starbucks, dive shops
This was a last minute reservation and I wasn't sure what to expect. In my experience, places take staged photos to pump themselves up. Well, they didn't. If anything the photos don't do them justice! I can't say enough nice about El Taj. From the moment we arrived until the moment we left, every detail was right. I had reserved a room, but was unknowingly given an upgrade (for which they did not charge me extra) to a room with a top floor terrace. The bed was great, the accommodations were great, centrally located to eating, shopping, dive shops, everything we wanted. The people were so friendly and helpful. We never wanted for anything.

Posted by , from Hagerstown, MD on 22 Jun. 2017

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Comment from Hotel Management

29 Jun. 2017 by Alberto

Dear Doug; Hope this message finds you well. Thank you for sharing with us your experience and for letting us be part of your memories. Be sure we will take good note of your comments about the maintenance and we will do all possible to improve on that area of opportunity. Have a great day! Sincerely, Alberto Lopez - Reservations Manager

5 out of 5

El Taj will not disappoint!

Stayed at El Taj beach side in a single king room. Faculty and facilities are incredible. Indigo staff and private beach access is very nice. Our room maid Esmarelda was fantastic as well. Will be back!

Posted by , from TX on 23 May 2016

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About the El Taj Oceanfront & Beachside Condo Hotel

Location 1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO 77710

Property Features

El Taj Oceanfront & Beachside Condo Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury El Taj Oceanfront & Beachside Condo Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 57 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Built in 2008
  • Towels for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, and theme park shuttle
  • Parking: Free self parking

Room Amenities

El Taj Oceanfront & Beachside Condo Hotel offers 57 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • HD television
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

ASI Beach Club - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

KOBMA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Massages
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at El Taj Oceanfront & Beachside Condo Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No elevators
  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14 per person
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Taj
  • El Taj Beachside
  • El Taj Oceanfront
  • El Taj Oceanfront & Beachside Condo Hotel
  • El Taj Oceanfront Beachside
  • Taj Oceanfront Beachside
  • Taj Oceanfront Beachside Condo Hotel
  • El Taj Oceanfront And Beachside Condo Hotel
  • El Taj Oceanfront Beachside Condo Hotel Playa del Carmen
  • El Taj Oceanfront Beachside Condo Hotel
  • El Taj Oceanfront Beachside Playa del Carmen
  • Taj Oceanfront si l Carmen
  • El Taj Oceanfront & Beachside
  • El Taj Oceanfront & Beachside Condo Hotel Hotel
  • El Taj Oceanfront & Beachside Condo Hotel Playa del Carmen
  • El Taj Oceanfront & Beachside Condo Hotel Hotel Playa del Carmen

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.