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 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
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HM Playa del Carmen

4-star property
Avenida Constituyentes 180, Playa del Carmen, QROO 1-855-887-0424
4.4 out of 5
Excellent!
See all 8 travelocity Reviews

"Very nice hotel, great location, Very clean, friendly English speaking staff. " More

By a verified traveller on Sun 03 Jan 2021

Points Of Interest

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Hotel Description

4-star hotel near Playa del Carmen Main Beach

Gonzalo Guerrero stay

Within a 15-minute walk of this Gonzalo Guerrero hotel, you'll find Playa del Carmen Main Beach and Quinta Avenida. Quinta Alegría Shopping Mall and Calle 12 are also within half a mile (1 km).

Dining, fitness center

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the gym and perks like free valet parking and free WiFi. There's a poolside bar on site, and a 24-hour front desk and laundry facilities are also provided.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $145* Per night/room 17 May - 18 May

Junior Suite with terrace and city view

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double room with terrace and city view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double room with balcony

Bed Count 2 Full Beds Maximum Occupancy 2 Max

HM Playa del Carmen ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HM Playa del Carmen

Everyone (4) Family (4)
4 out of 5
Very nice hotel, great location, Very clean, friendly English speaking staff.

Posted by on 3 Jan. 2021

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4 out of 5
There was no help to bring up the luggage to the 3rd floor.

Posted by on 25 Jul. 2019

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5 out of 5
Love this place I will defiantly come again it’s very close to shopping and restaurants and close to the beach.

Posted by on 12 Jul. 2019

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5 out of 5

Posted by on 11 Jul. 2019

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5 out of 5
Good service,good breakfast,good location,nice hotel.

Posted by on 19 Feb. 2019

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5 out of 5

Posted by on 19 Feb. 2019

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5 out of 5
We stayed one day only, we loved it. We had a corner unit which was large. We loved the balcony, big enougf.Breakfast was great. Beach is 10 minutes away by walking.

Posted by on 28 May 2018

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2 out of 5
Nice little hotel! My only complaint is that the room was extremely small and when we looked out the window, our view was an abandoned building. However the staff was extremely friendly, especially the gentleman who helped us out with taxi service (the driver didn’t speak English) to get to the right church for a wedding we were attending.

Posted by , from Chicago, IL. on 20 May 2018

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About the HM Playa del Carmen

Location Avenida Constituyentes 180, Playa del Carmen, QROO 77720

Property Features

HM Playa del Carmen offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and multilingual staff are also featured at HM Playa del Carmen. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 91 guestrooms or units
  • 3 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

HM Playa del Carmen offers 91 air-conditioned accommodations with safes and hair dryers. 50-cm plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

  • In-room dining
  • Plasma television
  • Cable channels
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

HM Playa del Carmen has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at HM Playa del Carmen

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • No elevators
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free 6
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HM Playa Carmen Hotel
  • HM Playa Carmen
  • HM Playa del Carmen Hotel
  • HM Playa del Carmen Playa del Carmen
  • HM Playa del Carmen Hotel Playa del Carmen

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.