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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
4.5-star beachfront hotel near Playa del Carmen Main Beach

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Royal Hideaway Playacar All Inclusive - Adults only

Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool, sun loungers
Courtyard
Luxury Room
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine
On the beach, white sand, beach cabanas, beach umbrellas

Overview of Royal Hideaway Playacar All Inclusive - Adults only

Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Pool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710
  • Popular LocationTurquesa1 min walk
  • Popular LocationLa Barra Artesanal2 min walk
  • Popular LocationXaman Ha Aviary17 min walk
  • Popular LocationPlayacar Golf Club2 min drive

Room options

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View)

Luxury Room (Royal View)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

Luxury Room (Relax Pool)

  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise)

Luxury Room (Sunrise)

  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2355)
The price is CA $363
per night
CA $366 total
includes taxes & fees
3 May - 4 May
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

Beachside getaway.Your stay at this Playacar hotel places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Main Beach. Piste Cyclable sur Paseo Xaman-Ha and Mayan Ruins of Playacar are also within half a mile (1 km).

What's nearby

  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • Rosa Roja - 7 min walk
  • Starbucks - 4 min walk
  • Restaurante Miramare - 2 min drive
  • La Barra Artesanal - 2 min walk
  • RIU Lupita Resort - 6 min drive

About this property

Royal Hideaway Playacar All Inclusive - Adults only

4.5-star beachfront hotel near Playa del Carmen Main Beach
Royal Hideaway Playacar All Inclusive - Adults only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Hideaway Playacar All Inclusive - Adults only like an outdoor pool and outdoor tennis courts.

There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a health club, a garden, and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen hotel.

  • 200 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1998
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
Royal Hideaway Playacar All Inclusive - Adults only offers 200 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, and slippers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 6 restaurants
  • 3 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Furnished balcony or patio

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Hideaway Playacar All Inclusive - Adults only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2.00 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

The restaurants at this property enforce a formal dress code.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
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Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1000 reviews" "
Rating 8 - Good. 201 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Henry William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Royal Hideaway Playacar! Great food, excellent and friendly staff who went out of their way to make our stay even better, lovely quiet location - it is a "hideaway" indeed! We particularly enjoyed having a very extensive menu of Mexican food, including several dishes we have never seen in any of our more than 20 visits to various parts of Mexico! Mochas Gracias to all the staff and managers!
Stayed 14 nights in Jan 2023

6/10 Okay

Jacob

Travelled with partner
Liked: Cleanliness, staff & service
I don't want to be negative at all but, want to be transparent for other travelers weighing their options. This stay was not the 4 star resort experience I was expecting when I signed up for the place - food was.. okay, AC kind of worked, in room fridge was a touch colder than warm at best. That being said, the staff was, for the most part, very friendly and willing to help out with whatever we needed.
Stayed 9 nights in Jan 2024

8/10 Good

Olivier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner experience is outstanding. Quality of food is very good (for an all inclusive reaort thia is really outstanding). Service could be better (specially at lunch time or breakfast). It seems that there are a lot of new people and high standards training seems to be missing. This is unfortunate because this can attract negative vibes to the dining experience. Other than that it is a pretty good resort. My recomendation will be to increase communication between different teams. If you ask something to a staff member that cannot directly be handled by him the message will very likely not be transmited to the right person and whatever was requested will not be done (no follow up neither). This was the case when requested 4 times to the reception desk, housekeeping, maintenance staff, and one waiter at the restaurant if they could deliver the Expedia VIP amenity to the sexond room we booked. They never delivered the sparkling wine bottle. Also same category rooms can be different. We had to change room the second day (first 2516 is really dark with no view, second room was the same but much better view and light located on the first floor). Overall it is a great experience and all staff is really friendly. We will probably come back next year, hoping that extensive training is provided to the new staff members.
Stayed 5 nights in Dec 2023

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Carlos Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and rest with great food and service.
Stayed 6 nights in Dec 2023

10/10 Excellent

Rose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated but clean and beautiful. Staff was great. Entertainment activities were great. Tristan from the Entertainment team helped us a lot. He was amazing! Yunoel and Viri were amazing! Their games were fun. The restaurants were nice although not every dish we had was good. You need to make reservations for dinner well ahead of time. Our concierge, Stephanie, helped us with that. The NYE special and NY buffet were delicious. All servers were amazing! We were helped by Eduardo for poolside and beach food and drinks. He was nice, friendly, and always willing to help! All our other servers were polite and welcoming! Our experience at the RH was good because of the staff and their activities! The area is clean. The beach is beautiful. It does get busy though so going early is better to ensure you get a spot by the poolside. Shopping area right across the hotel. It’s a cute little subdivision area.

8/10 Good

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pobre variedad en alimentos, bebidas muy bien.
Stayed 2 nights in Dec 2023

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Martin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Yy
Stayed 7 nights in Dec 2023