"This resort was a dream! Staff was always so nice and super helpful. Always willing to answer any questions. Food and drinks were great too! I am goin ... " More
Beachfront retreat
Your stay at this Playacar property places you within 2 miles (3 km) of Quinta Avenida and Central Square. Nuestra Senora del Carmen Catholic Church is within 2 miles (3 km) and El Camaleón Mayakoba Golf Course is within 9 miles (15 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 10 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy a meal in one of the 3 coffee shops/cafes and perks like free buffet breakfast and free self parking.
17 Aug. 2023 by Ilse Jordan (Web Relations)
Estimado Huésped, Muchas gracias por darnos la oportunidad de darle la bienvenida en nuestro pequeño paraíso.Esperaremos ansiosos su regreso!!!Ilse Jordan, Web RelationsSandos Playacar
18 Apr. 2022 by Giovanna Barbieri - Quality Manager
Dear Vivian. Thank you for your valuable and kind comments, we are glad to read that you've had a wonderful experience. Regards.
11 Mar. 2022 by Giovanna Barbieri - Quality Manager
Dear Judith, Thank you for your evaluation, we will consider your comments with the intention to improve our food selection in all the restaurants and be able to offer more pleasant experiences to our guests. Regards.
25 Oct. 2021 by Giovanna Barbieri - Quality Manager
Dear Francesca, We are sorry for the inconvenience you've had during your stay and the issues with the reception, we will review the situation to make sure it will not happen again. Thank you for your valuable comments, we will consider them with the intention to improve and offer better experiences to our gusts. Regards.
25 Aug. 2021 by Giovanna Barbieri - Quality Manager
Dear Michael, We are sorry to read about the inconvenience you've had while at the resort. As written you in another review, please contact me to give the proper follow up and send you home your backpack. We will consider your observations and comments with the intention to improve the issues you are mentionning. My email address is qualitymanagement.mx@sandos.com
11 Aug. 2021 by Giovanna Barbieri - Quality Manager
Dear guest, The resort has different sections, family adults and vacational mmembers and each one had a different pool and bars. Thank you for yoour evaluation we hope that you've had a pleasant stay at the resort. Regards.
16 Jul. 2021 by Giovanna Barbieri - Quality Manager
Dear guest, We regret to see that you've had a poor impression of the resort. We would have liked to read about your experince in order to improve our service and facilities. Regards.
28 Jun. 2021 by Giovanna Barbieri - Quality Manager
Dear guest, Thank you for your comments, it is a pleasure to read that you've had a wonderful experience. We hope to serve you again in the future. Regards.
21 Jun. 2021 by Giovanna Barbieri - Quality Manager
Dear Guest, We are very happy to read your comments and to know that you've enjoyed your stay at Sandos Playacar. We will be glad to serve you again in the future. Regards.
Select Club at Sandos Playacar All Inclusive - Adults Only Area is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Select Club at Sandos Playacar All Inclusive - Adults Only Area, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and scuba diving. Free breakfast is served daily. There are 10 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club, and a spa tub. Self parking is free. Smoking is allowed in designated areas at this 4-star Playa del Carmen property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Select Club at Sandos Playacar All Inclusive - Adults Only Area offers 276 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Plasma televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Select Club at Sandos Playacar All Inclusive - Adults Only Area has 10 restaurants on site.
Late night fare is available from 24-hour room service.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Select Club at Sandos Playacar All Inclusive - Adults Only Area offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.