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"Durning my stay at the property my bathroom sink had a leak which caused my whole bathroom to be covered in water! My husband and I had to clean it up ... " More

By a verified traveller on Tue 10 Dec 2019

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Hotel Description

Enjoy the indoor pool at this Southaven hotel

In Southaven

You'll be within half a mile (1 km) of Southaven Towne Center and 2 miles (3 km) of Semmes-Murphey Clinic with a stay here. Baptist Memorial Hospital and Baptist Memorial Hospital-DeSoto are also within 2 miles (3 km).

24-hour fitness

This hotel features an indoor pool and a 24-hour gym. Business travelers can take advantage of the free WiFi in public areas. Free self parking, a snack bar/deli, and dry cleaning are also offered.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $132* Per night/room 7 Apr. - 8 Apr.

Studio Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Candlewood Suites Memphis - Southaven, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Candlewood Suites Memphis - Southaven, an IHG Hotel

Everyone (6) Couples (2)
2 out of 5

Posted by on 24 Jul. 2023

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1 out of 5
Loved the room, loved the property accessibility to shopping and dining. Didn’t like I paid 2 months ago and they said I didn’t pay. I had to show them my itinerary and were Travelocity charged my credit card. They called 4 different times in the room phone asking me about how did I get the room. Knocking on the door earlier morning to come down to desk.

Posted by on 24 Oct. 2021

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5 out of 5

Posted by on 1 Mar. 2020

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3 out of 5
Durning my stay at the property my bathroom sink had a leak which caused my whole bathroom to be covered in water! My husband and I had to clean it up ourselves because their is no 24 hour clean up crew on site.

Posted by on 10 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Hotel Management

Thank you for taking the time to let us know about your stay.

1 out of 5

Posted by on 29 Sep. 2018

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4 out of 5

Great hotel

Womderful hotel in the heart of all the restaurants and attractions. Close to the tanger outlet and mall. The only disappointments was the curtains in the room that wouldn't close to block the sun in the morning if you want to sleep all day. The sun was very bright and disturbing in our room. Also the shower walls weren't that clean at all. Had hair on all on them. We had to purchase our own cleaning supplies for that. But besides those 2 negative things it was a awesome room and stay. We will be back again.

Posted by , from Eupora,Ms on 9 Jul. 2018

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Comment from Hotel Management

31 Jul. 2018 by Thank You Management

We do apologize for your experience. We strive to give 100% at customer service. We would have been glad to handle your situation had you let us known. We would like to for you to give us another chance the next time you are in the area.

5 out of 5

Very nice hotel

Very nice hotel, Staff greeted you with respect and paid special attention to you as you entered the reception area.

Posted by , from southhaven, ms on 19 Jan. 2017

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4 out of 5
The hotel was great. The bed was just too hard for me.

Posted by , from Cleveland, MS on 5 Dec. 2016

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About the Candlewood Suites Memphis - Southaven, an IHG Hotel

Location 6753 Airways Blvd, Southaven, MS 38671

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Candlewood Suites Memphis - Southaven, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. The business-friendly Candlewood Suites Memphis - Southaven, an IHG Hotel also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Self parking is free.

  • 86 guestrooms or units
  • 4 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Onsite shopping
  • Elevator
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Candlewood Suites Memphis - Southaven, an IHG Hotel offers 86 air-conditioned accommodations with DVD players and coffee/tea makers. Satellite television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 55 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property requires a valid credit card for any bookings where payment for the stay will be made on site instead of at the time of booking. If the credit card is invalid or declined, the reservation will be cancelled.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Memphis Southaven Hotel
  • Candlewood Suites Memphis Southaven Hotel
  • Candlewood Suites Memphis Southaven
  • Hotel Candlewood Suites Memphis - Southaven Southaven
  • Southaven Candlewood Suites Memphis - Southaven Hotel
  • Hotel Candlewood Suites Memphis - Southaven
  • Candlewood Suites Memphis - Southaven Southaven
  • Candlewood Suites Memphis Hotel
  • Candlewood Suites Memphis
  • Candlewood Suites Memphis
  • Candlewood Suites Memphis Southaven
  • Candlewood Suites Memphis - Southaven, an IHG Hotel Hotel
  • Candlewood Suites Memphis - Southaven, an IHG Hotel Southaven

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.