Skip to main content
Beginning of main content
4.1 out of 5

"The staff is was extremely personable. Check in was quick and painless. The room, a bit run down. When I had an opportunity to walk around, it seems ... " More

By a verified traveller on Sat 09 Dec 2023

Enter dates to see availability

Hotel Description

Enjoy the free WiFi at this Palmyra hotel

In historical district

Within 2 miles (3 km) of this Palmyra hotel, you'll find Smith Family Farm and Wayne County Fairgrounds. Palmyra Family Medicine and Book of Mormon Publication Site are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and onsite conference center. There's a spa tub on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $139* Per night/room 29 Apr. - 30 Apr.

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Best Western Palmyra Inn & Suites ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Palmyra Inn & Suites

Everyone (6) Couples (2) Family (6)
5 out of 5
The staff is was extremely personable. Check in was quick and painless. The room, a bit run down. When I had an opportunity to walk around, it seems as though the building could use some TLC. Bed and pillows are comfortable (actually slept an hour longer than usual!). Good water pressure.

Posted by on 9 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

28 Jan. 2024 by BM

We are glad you enjoyed your stay. Please come again.

5 out of 5
As a truck driver I recommend this hotel, staff is friendly and the property is clean an quite.

Posted by on 25 Aug. 2023

Was this review helpful to you?
5 out of 5
Quiet out in the countryside

Posted by on 26 Sep. 2021

Was this review helpful to you?
1 out of 5

Posted by on 10 May 2021

Was this review helpful to you?
Comment from Hotel Management

21 May 2021 by Siearah O'Brien

Thank you for the feedback

5 out of 5

Posted by on 9 Mar. 2020

Was this review helpful to you?
Comment from Hotel Management

11 Mar. 2020 by GM

Thank you so much for taking the time to give us a rating on your most recent stay. We hope to see you again. Kind Regards, Siearah O'Brien

3 out of 5
Since the stop was just overnight I didn’t require much. Decor was okay only. Bathroom sink very tiny. Breakfast was just okay. Have stayed at other BW which I liked much better. Staff was great.

Posted by on 4 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

6 Jan. 2020 by GM

Thank you so much for taking the time to give us feedback on your most recent stay. Your feedback helps us to grow as a stronger team. Thank you again and we hope to see you again in the future. Kind Regards, Siearah O'Brien

4 out of 5
Hot tub was out of order and it took 15+ minutes for anyone to help me at the front counter when I checked in

Posted by on 21 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

22 Nov. 2019 by GM

I greatly apologize for that inconvenience. This is not something we want our guest to experience, so I am truly sorry for that. I hope in the future you will give us another chance to exceed your expectations. Kind Regards, Siearah O'Brien

3 out of 5
Kind of out dated. Breakfast not that great very friendly. People

Posted by on 18 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

21 Nov. 2019 by GM

Thank you for taking the time to give us feedback on your most recent stay. When our guests give us honest feedback back it helps to see what we can improve to help us grow stronger. Thank you again and we hope to see you again in the future! Kind Regards, Siearah O'Brien

4 out of 5

Posted by on 4 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

24 Oct. 2019 by GM

Thank you for taking the time to give us a rating on your most recent stay. We appreciate guest feedback, so our team can grow and become stronger. We hope to see you again in the future. Kind Regards, Siearah O'Brien

5 out of 5
I waited too long to get a hotel near my daughter's college for parents weekend, so had a 35 minute drive to this hotel. I was very happy that the hotel was so nice! The desk staff were courteous. The lobby and breakfast area were very nice. My room was large, modern, and clean. The bed, pillow, and sheets were so comfortable! I had a nice evening watching a movie on HBO and then slept very soundly. Breakfast included eggs and sausage in addition to waffles and other breakfast foods. I will definitely stay here again. My only, and minor, complaint was that it seemed isolated. I drove about a mile in either direction looking for a grocery or convenience store or a gas station, and there weren't any. But the desk staff was helpful and there is a small shop in the lobby with snacks and drinks etc.

Posted by on 1 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

24 Oct. 2019 by GM

Thank you for taking the time to give us feedback on your most recent stay. We appreciate guest feedback, so our team can grow and become stronger. I will be sure to pass your kind words onto the staff. We hope to see you again in the future. Kind Regards, Siearah O'Brien

About the Best Western Palmyra Inn & Suites

Location 955 Canadaigua Rd., Palmyra, NY 14522

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A spa tub, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Best Western Palmyra Inn & Suites. Free self parking is available. This Palmyra hotel is smoke free.

  • 60 guestrooms or units
  • Buffet breakfast (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palmyra Inn
  • Best Western Palmyra Inn
  • Best Western Palmyra
  • Palmyra Inn Suites
  • Best Palmyra & Suites Palmyra
  • Best Western Palmyra Inn & Suites Hotel
  • Best Western Palmyra Inn & Suites Palmyra
  • Best Western Palmyra Inn & Suites Hotel Palmyra

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.ca/Palmyra-Hotels-Best-Western-Palmyra-Inn-&-Suites.h9738482-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Palmyra-Hotels-Best-Western-Palmyra-Inn-&-Suites.h9738482-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Palmyra-Hotels-Best-Western-Palmyra-Inn-&-Suites.h9738482-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.