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Hammock Hotel Rochester Niagara Falls

3.5 star property
Hotel near Kodak Center for Performing Arts, connected to a shopping center in Rochester

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Hammock Hotel Rochester Niagara Falls

Photo gallery for Hammock Hotel Rochester Niagara Falls

Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast served
Separate tub and shower, eco-friendly toiletries, hair dryer, towels
Fitness facility

Overview of Hammock Hotel Rochester Niagara Falls

Reviews
3.0

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • GymGymGym

Check out the area

Map
1501 Ridge Rd W, Rochester, NY, 14615
  • Popular LocationMall at Greece Ridge3 min drive
  • Popular LocationKodak Center for Performing Arts3 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)9 min drive
  • Popular LocationUniversity of Rochester11 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds

Floor plan

Deluxe Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Classic Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Jetted Tub

Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Premium Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Restaurant
Dartmouth House
Parking included
Free WiFi
Housekeeping
4.8 out of 5, Exceptional, (193)
The price is CA $314
per night
CA $358 total
includes taxes & fees
9 May - 10 May
Dartmouth House

About the area

Rochester

City center stay.You'll be within 3 miles (5 km) of Kodak Center for Performing Arts and 6 miles (10 km) of Lake Ontario with a stay here. Strong is within 6 miles (10 km) and ARTWalk is within 9 miles (15 km).

What's nearby

  • Mall at Greece Ridge - 3 min drive
  • Kodak Center for Performing Arts - 3 min drive
  • Seneca Park Zoo - 7 min drive
  • Strong - 9 min drive
  • University of Rochester - 11 min drive

Getting around

  • Rochester Station - 11 min drive
  • Greater Rochester Intl. Airport (ROC) - 10 min drive

Restaurants

  • McDonald's - 3 min drive
  • Chick-Fil-A - 19 min walk
  • Red Robin Gourmet Burgers - 3 min drive
  • Outback Steakhouse - 14 min walk
  • Chipotle Mexican Grill - 12 min walk

About this property

Hammock Hotel Rochester Niagara Falls

Hotel near Kodak Center for Performing Arts, connected to a shopping center in Rochester
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. The business-friendly Hammock Hotel Rochester Niagara Falls also features a fitness center, a garden, and a picnic area. Free self parking is available.

This Rochester hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Dining venue
Hammock Hotel Rochester Niagara Falls offers 81 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Arabic, English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site

Food and drink

  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 8 and July 1.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Rochester West
Comfort Inn West Rochester
Comfort Inn Rochester
Comfort Inn West Hotel Rochester
Rochester Comfort Inn
Comfort Inn Rochester Greece Hotel
Comfort Inn Greece Hotel
Comfort Inn Rochester Greece
Comfort Inn Greece
Comfort Inn Rochester Greece
Hammock Hotel Rochester Niagara Falls Hotel
Hammock Hotel Rochester Niagara Falls Rochester
Hammock Hotel Rochester Niagara Falls Hotel Rochester

Hammock Hotel Rochester Niagara Falls Reviews

Reviews

3.0
Rating 10 - Excellent. 3 out of 87 reviews" "
Rating 8 - Good. 3 out of 87 reviews" "
Rating 6 - Okay. 6 out of 87 reviews" "
Rating 4 - Poor. 8 out of 87 reviews" "
Rating 2 - Terrible. 67 out of 87 reviews" "

2.8/10

Cleanliness

4.2/10

Staff & service

2.6/10

Amenities

2.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

6/10 Okay

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Erin

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Booked for the free breakfast, they had no breakfast. Got put in the wrong room and had to wait to be put in the right room.
Stayed 3 nights in Nov 2021

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looked dirty, the room was dirty, the sheets had stains, the room had roaches, the wall and lamp shade had holes and what looked like poop. There were flies in the hallway and inside the room. It was a horrible experience
Stayed 1 night in Oct 2021

2/10 Terrible

Dartanieyne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Roaches everywhere
Stayed 2 nights in Oct 2021

2/10 Terrible

christine

Stayed 3 nights in Oct 2021

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally there was roaches, and dirty bedding. Literally doesn’t even have a jetted tub in the room. Literally left early and didn’t stay the night because it was disgusting and didn’t want to sleep there. Wasted my money
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The bed and room had a strong Urine smell!
My sheets were dirty and the bed had a really strong smell of urine. The front desk insisted they were clean but I could see bodily fluid stains. THIS WAS A VERY DISGUSTING EXPERIECE. Shame on Hotels.com for being associated with such a disgusting property.
Stayed 1 night in Oct 2021

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I liked. The property, the hotel & room was very dirty. When I walked in there was no one at the front desk. They were outside talking. While checking in the front desk person was one her cell phone. The whole time. I asked for a second room key and was told I could only have one as they did not have enough and needed for other guests. When I got to my room the toilet was running, there was used soap and wrapper on the counter, the fire alarm was off the wall sitting behind the TV with no batteries in it. To stop the toilet I had to take the lid off and push the plunger down and there was a large piece of porcelain missing from the tank. The coffee maker in the room was missing the part that holds the filter. The carpet was extremely dirty. At 9:00 just after taking s shower my door opened without a knock or a warning and it was the maid. No breakfast was available even though it said that it was included. The coffee was basically empty and the ¼ cup that was able to get was ice cold which shows it had not been addressed. Very bad experience all around from check in till the time I checked out. Will never stay there again and will make sure to tell others not to stay there…..
Stayed 1 night in Oct 2021

2/10 Terrible

MARIA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything of the hotel, because fire alarm it was disconnected, roaches in the bathtub, the rug so dirty in the room and the hallway, lobby etc.and Finnally I got bite bug.
Stayed 1 night in Oct 2021

2/10 Terrible

Lutz

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down. Wallpaper coming off the wall. FILTHY. No towels. NEVER AGAIN.
Stayed 1 night in Oct 2021